Best Plaza West Bay

Hotels
Independent
9.4 (171 reviews)
District Zone No 61, West Bay, Doha, 21336 , Doha , QA

Facilities

Full-service spa
Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
See all facilities

Review Highlights

Pros:
Excellent service
Friendly staff

Categories

Cleanliness
9.25
Room cleaning was consistently commended across reviews, with housekeepers noted for their friendliness and efficiency.
Service
9.75
Service was highlighted several times, especially with mentions of attentive staff like MJ and Salman providing outstanding experiences.
Location
9.45
The hotel's central location was praised, especially its proximity to shopping areas and metro stations.
Room Quality
9.25
Rooms were described as spacious, well-maintained, and comfortable, meeting high expectations.
Amenities
9.25
Amenities were positively reviewed, particularly the quality of food and additional services offered.
Value for Money
9.25
Guests found the pricing reasonable given the overall quality and service provided.
Food and Beverage
9.25
Breakfast and other food options received positive feedback for taste and quality.
Overall Experience
9.75
Overall, guests expressed a high level of satisfaction and a desire to return, indicating a remarkable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:50

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages and facials at the full-service spa, relax by the outdoor pool, and stay active at the health club.

Dining and Refreshment Options
Savor delicious meals at the restaurant, enjoy drinks at the bar/lounge or poolside bar, and make use of 24-hour room service.

Convenient Location and Business Facilities
Centrally located near major attractions, this Art Deco hotel offers a 24-hour business center, limo service, and event space for meetings.

To experience ultimate relaxation and luxury in Doha, book your stay at Crowne Plaza Doha West Bay now!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DOH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 171 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.45
Room Quality: 9.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.75
A
annesN622JE Family
10
Start your 2026 @ Best Plaza West Bay!
Pros:

It is a whole new experience for a night in Best Plaza West Bay hotel. First off, we were greeted by our very accommodating and helpful front desk, Ms. MJ. And there we were offered a very spacious, well-maintained room with a sophisticated view of the city. Highly recommended indeed.

2026-01-03 via Tripadvisor
L
L399VQahmeda Solo travel
10
Good stayed
Pros:

It was amazing with very good service actually from saad he was helpful and the food was very tasty and I recommend to another person to visit your hotel

2026-01-03 via Tripadvisor
P
pearlm2026 Couples
10
Housekeeping service excellent. The room are clean and tidy.
Pros:

The service and the cleaning was good. I will recommend it. Hridoy and Emon are friendly guys. They do work nicely and professional.

2026-01-03 via Tripadvisor
2
231infoa Solo travel
10
Excellent stay, outstanding service and great location in West Bay
Pros:

We had an excellent stay at Best Plaza (Bestway Plaza) West Bay Hotel.
Everything was perfect from check-in to check-out.

Special thanks to MJ at the reception — she is absolutely amazing: friendly, professional, and always ready to help. She answered all our questions and made our stay very comfortable.

Breakfast was excellent, the staff was excellent, and the location is excellent.
Highly recommended, and we would definitely return.

2025-12-29 via Tripadvisor
R
rodneyt376 Solo travel
10
Great Housekeepers
Pros:

There were two housekeepers that were extremely helpful. Mr. Hridoy and Mr. Emon. These two gentlemen provided assistance with my laundry they clean my room with no issues, and they provided me with small details about the hotel to my stay comfortable and grateful. This one of reasons why I will book my stay to this hotel again.

2025-12-28 via Tripadvisor
T
tarikb934 Solo travel Paris, Ile-de-France
10
Excellent experience and good value at reasonable price
Pros:

Central location within the diplomatic district at 15 walking distance from the Mall and Metro station DCC.
Special warm Thanks to M.J. at the reception lobby

2025-12-20 via Tripadvisor
9
974kashanh Solo travel Bradford, West Yorkshire, England
10
Impressed from Check-In to Check-Out
Pros:

I have never written a review for anyone before, but after meeting this room attendant Salman , I genuinely felt he deserved it. His service was outstanding—always respectful, attentive, Respectful throughout my stay.

What impressed me the most was his incredible knowledge about countries all over the world. He knew my home country, the UK, and even my city, Bradford, in great detail. He spoke about places like Salts Mill, Peel Park, and Little Germany, which was truly surprising and impressive. Wherever I mentioned traveling or places I had been, he seemed to know each country and its famous landmarks and culture.

His friendly personality, global knowledge, and dedication to excellent service made my experience unforgettable. He is truly a great asset to the hotel, and I highly recommend him.

2025-12-13 via Tripadvisor
7
769karamz Solo travel
10
Excellent hospitality, High standards
Pros:

It was such a good experience with a very great organizing.
Had the best hospitality, it's highly recommended to stay here whenever you come to al doha

2025-12-13 via Tripadvisor
O
Oxty Solo travel
10
Amazing Experience
Pros:

Visited the shisha cafe, and found it a hidden gem in fact, very attentive staff, great taste shisha and really good coffee options. the service make me a regular visitor here

2025-12-06 via Tripadvisor
F
faizank702 Family
10
Best Plaza 👏 👏 👏
Pros:

Five 🌟 hotel with 5 🌟 services in a strategic location. Very comfortable rooms. A special mention to Mr. Barnabas at the customer service desk. Thank you.
🌟 🌟 🌟 🌟 🌟

Faizan & Family.

2025-12-06 via Tripadvisor
B
baderaC6116MA Business
10
Amazing
Pros:

Excellent services, nice location, good food and clean room. The staff are very helpful especially Ms. Ruby the guest service who is professional in dealing with the calls and very politely she makes sure that the request is delivered on time. I can highly recommend this hotel to my family and friends.

2025-12-05 via Tripadvisor
O
osennyh Solo travel
10
The BEST HOTEL In DOHA, BEST PLAZA WEST BAY HOTEL 🙌🏼🙌🏼🙅‍♂️🙅‍♂️
Pros:

I stayed in 2 hotels in Qatar, Doha
But, trust me
BEST PLAZA WEST BAY HOTEL is literally the BEST HOTEL I stayed in

There’s a staff of theirs called “NAOMI”
She was so helpful, so professional and pretty an amazing human being with good human decency and kindness.

2025-12-04 via Tripadvisor
6
68elisabethf Couples
4
Not a bad hotel: But let down by customer service
Pros:

The pros: Value for money, location at the heart of West Bay- 10 min walk to DECC metro, 5 mins to the giant mall, access to Doha Sands Beach Club, massive well sound proofed rooms with all expected amenities, fast lifts

The cons: Slightly tired decor, stains on the carpet, terrible room service, variable customer service when dealing with issues, pool in shade for most of the day so a bit chilly (but water lovely and warm) coffee at the cafe is not great if you like a morning pick me up. Bar and pub restaurant closed- not informed of that prior to booking

2025-12-03 via Tripadvisor
2
27mikees Family Doha
10
Fun Family Seafood Night!
Pros:

Our family really enjoyed Nidaaya's seafood night. The seafood was fresh and well-prepared, with plenty of options for both adults and kids. The children loved the tempura, pizza, and dessert station. Staff were friendly and attentive, making the experience easy and comfortable for families. Overall, a great place for a relaxed seafood night with kids.

2025-11-20 via Tripadvisor
M
melissamL7501HN Friends getaway
10
Best Hotel Stay
Pros:

I had a wonderful experience during my stay at this hotel. The staff were incredibly warm, welcoming, and always ready to help. The room was spotless, spacious, and very comfortable, with all the amenities I needed for a relaxing stay. I’ll definitely choose this hotel again on my next visit. Highly recommended for anyone looking for comfort, convenience, and outstanding service!

2025-11-20 via Tripadvisor
6
665ricl Couples
10
Hotel stay
Pros:

Great hotel staff, very accommodating. Large and clean room. Walking distance to Doha city center mall. I will recommend to stay in this hotel.

2025-11-17 via Tripadvisor
C
claudiatA4659LK Family
10
Highly recommend Best Plaza Hotel
Pros:

Excellent staying, great location and services. Kind people, good food, rooms very clean and excellent value for the money.

2025-11-16 via Tripadvisor
8
847mariabeatrizl Solo travel
10
Saad made me have an unforgetable ecperience!
Pros:

The hotel was excellent! Especially a employee made my stay very welcoming! Thankyou to Saad from reception! When I come back to Doha I will stay here again!

2025-11-14 via Tripadvisor
M
mohamedsU4259PT Couples
10
Amazing stay !
Pros:

Wonderful stay at the Best Plaza Hotel, beautiful room with an amazing view and truly incredible staff, the service was impeccable, from the room cleaning to the breakfast service, everything was perfect, a big thank you to the entire team working at the hotel, housekeeping staff, security guards, receptionists, chefs, and breakfast team, thank you all, and a special thanks to the receptionists Saad, MJ, and Tri, looking forward to seeing you all again very soon, you’ve made us want to live in Qatar :)

2025-11-11 via Tripadvisor
A
ashwaqa2024 Couples
10
Amazing stay
Pros:

I had a wonderful stay at this hotel The staff were incredibly kind and helpful. A special thank you to the breakfast team and the reception for their warm hospitality and a big shout-out to Saad, Mj, and Tri for their exceptional service and kindness. You truly made my stay memorable

2025-11-11 via Tripadvisor