The Windsor - Asheville

Hotels
9.4 (356 reviews)
36 Broadway , Asheville , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent central location (walkable to restaurants/bars/galleries)
Spacious rooms and suites with character
Well-equipped full kitchens
High-quality amenities (modernized, in-room massage available)
Generally very clean
Cons:
Occasional AC failures or noisy units
Uncomfortable/ thin pull-out or sofa beds
Early-morning trash/recycling truck noise on the street
Isolated issues like dusty sofa bed and confusing light switches

Categories

Cleanliness
9
Generally reported as very clean across multiple reviews; one mention of a dusty sofa bed and a floor issue in a single negative review.
Service
9.8
Frequently praised—friendly, warm, knowledgeable staff with quick problem resolution (e.g., moved a guest when AC failed).
Location
9.8
Consistently highlighted as excellent and central (walkable to restaurants, bars, galleries); occasional early-morning trash/recycling noise noted.
Room Quality
8.6
Spacious, characterful rooms and well-appointed kitchens noted, but some issues reported: malfunctioning/noisy AC, uncomfortable pull-out/sofa beds, and smaller bedrooms in some suites.
Amenities
9.6
Well-equipped (full kitchens, modernized amenities) and special services (in-room couples massage) reported positively.
Value for Money
9.4
Standard quality for this hotel tier.
Food and Beverage
9.2
Breakfast explicitly described as excellent in at least one review; otherwise few comments on broader F&B offerings.
Overall Experience
9.8
Overwhelmingly positive boutique experience—beautiful building, characterful rooms, and excellent staff; only minor negatives reported (noise, occasional room-bed issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:46

Property Description

Luxurious Suites with Full Kitchen and Free WiFi
Indulge in the comfort and convenience of our boutique hotel in Asheville, offering spacious suites with a full kitchen and complimentary WiFi. Enjoy the perfect blend of modern amenities and homely comforts during your stay.

Convenient Services and Amenities
Experience top-notch services at The Windsor - Asheville, including a snack bar, concierge services, and ticket assistance. Our non-smoking property ensures a pleasant environment for all guests.

Prime Location for Dining and Entertainment
Explore the vibrant culinary scene just steps away from the hotel, with a variety of pubs and restaurants to choose from. Additionally, popular attractions like The Biltmore Estate and Winery are just a short distance away.

Book your stay at The Windsor - Asheville now and elevate your Asheville experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

9.4
Based on 356 reviews
Cleanliness: 9
Service: 9.8
Location: 9.8
Room Quality: 8.6
Amenities: 9.6
Value for Money: 9.4
Food and Beverage: 9.2
Overall Experience: 9.8
D
Debra • couple • us
10
Will definitely be back
Pros:

Beautifully decorated historic building; fantastic staff

Cons:

Nothing

2026-08-06 • via Nuitee
A
Amy • couple • us
10
Perfect
Pros:

Friendly staff. Great location.

2026-08-04 • via Nuitee
B
Bruria • solo_traveller • il
9
Pros:

מלון מפנק ומדהים נמצא בתוך אחוזה ענקית נופים מטריפים החדר גדול ומרווח ארוחת בוקר מצויינת ממליצה מאוד למי שמגיע לאזור לחוות את החוויה

2026-07-14 • via Nuitee
N
NANA • family_with_children • cn
7
I do not recommend
Pros:

Great location

Cons:

The AC unit can not function properly, was miserable under heat and high humidity and it got loud noises
Floors were astray and standing on it felt dizzy
Sofa bed was completely uncomfortable and dusty

2026-07-06 • via Nuitee
R
Rick K • solo_traveller • us
10
Pros:

Charming hotel, great staff, attention to the smallest details. Will return!

Cons:

There was nothing to dislike

2026-06-21 • via Nuitee
K
Karen • couple • us
10
Wonderful
Pros:

Classy downtown hotel.

2026-06-19 • via Nuitee
A
Amy • couple • us
10
Wonderful
Pros:

Lovely staff, beautiful building and great location.

Cons:

The ONLY slight negative was the pull out mattress while big, was very uncomfortable and thin.

2026-06-16 • via Nuitee
M
Margaret • family_with_children • us
9
Pros:

Location, large rooms, full kitchen, clean.

2026-06-13 • via Nuitee
M
Marie • couple • us
10
Everything was perfect from arrival to the time we left! Very clean, secure, comfortable, beautiful hotel!
Pros:

Everything was perfect! From the moment we arrived, staff greeted us and were so warm and friendly! The hotel is gorgeous! Our room-phenomenal! We will stay here for our future trips to the mountains! Perfect location, perfect place! Thank you to the staff again!!

Cons:

Nothing!

2026-06-12 • via Nuitee
D
Don • couple • us
10
Pros:

Great stay. Lots of character. Plenty of room . Well appointed kitchen with full size appliances. Great location to walk to restaurants. Definitely staying here again.

2026-06-10 • via Nuitee
J
Jeffrey • solo_traveller • us
9
Nice hotel. Great location.
Pros:

Nice unique hotel. Rooms were fun. Our room’s AC was broken and they quickly moved us to another room - so all was good.

2026-06-06 • via Nuitee
J
Juan • couple • us
10
Fantastic boutique hotel!
Pros:

Beautiful boutique hotel, within 5-10min walking distance of restaurants, bars, art galleries, and museums. The rooms are spacious and elegantly decorated, with well-supplied kitchens. It felt like the comfort of a standard hotel, but with the personal touch of a small venture. We would definitely stay there again!

2026-06-04 • via Nuitee
D
Debra • couple • us
10
A fantastic home away from home where we were treated well.
Pros:

We loved the suite. There was plenty of space and it was nicely furnished. The location was perfect - being near great restaurants and lounges. The best of all was the staff members who were knowledgeable and personable. We really enjoyed chatting particularly with the evening staff and were thankful for suggestions and assistance.

Cons:

Light switches were sometimes confusing - but that was on us. The bedroom was small, but the living room was large, which is where we hung out.

2026-05-28 • via Nuitee
M
Melanie • family_with_children • us
9
Great location to explore downtown Asheville and surrounding area
Pros:

Great location and plenty of space for our family of 5 (pullout sofa was so helpful!). The staff was so thoughtful and they have a great complimentary snack setup in the lobby (kids loved it).

Cons:

Parking lot was a block away (and free) and the morning we were meant to check out there was a farmer’s market on the lot’s street so we had to find alternative, paid parking for the evening to be able to get out the next day.

2026-05-25 • via Nuitee
G
Gabrielle • couple • us
9
Absolutely wonderful boutique experience with modernized amenities.
Pros:

Loved the room - lots of character, spacious, had everything we needed and more. The amenities were wonderful and the staff were lovely. They even organized in-room couples massage, one of the best massages I’ve ever had! Perfect spot for being in central/downtown Asheville.

Cons:

One small thing, the location being next to a street with very early trash/recycling pickup. We’d be woken by the beeping of trucks and dumping of bottles, sometimes as early as 6:30 in the morning (pretty loud, even with white noise and earplugs). Not something the hotel can control though, and the central location is so convenient, so just something to be aware of.

2026-05-25 • via Nuitee
L
Luann • solo_traveller • us
7
Pros:

Rooms were very large. Had kitchen and living room.

Cons:

Living room furniture was very uncomfortable.
Bathroom was very small. Could hear the footsteps of the rooms above.

2026-05-24 • via Nuitee
S
Sara • solo_traveller • us
10
Great stay at The Windsor!
Pros:

The room was comfortable and clean. We slept great and had plenty of room in the two queen bed suit. It was nice to walk to two nearby coffee shops and bakery. The complimentary drinks and snacks in the lobby was so nice too!

Cons:

With the hotel being right in DT Asheville, parking is tricky. The hotel offers parking a short walk away, so we had to coordinate luggage loading at a nearby loading zone. It was a little hectic getting in during a busy time, but we figured it out fine. We also accidentally left our credit card at check in and wasn't notified that the desk had it. They could have notified us instead of us checking with front desk.

2026-05-21 • via Nuitee
P
Paul • family_with_children • us
9
A home away from home
Pros:

Great little boutique hotel, nice to be away from the chains. Staff really friendly. Rooms were basically self contained apartments and beautifully furnished and clean. Felt more like being at home than in a hotel.

2026-05-19 • via Nuitee
A
Anne • couple • us
10
2026-05-07 • via Nuitee
J
Jim • extended_group • us
10
Excellent stay and will return.
Pros:

Location ideal to explore downtown on foot, exceptionally clean and spacious suite.

2026-05-05 • via Nuitee