The Windsor Boutique Hotel

Hotels
Independent
9.6 (118 reviews)
36 Broadway Street, Asheville, North Carolina, 28801 , Asheville , US

Facilities

Health or beauty spa nearby
Free WiFi
Luggage storage
Concierge service
Elevator
Shopping on site
Free newspapers in lobby
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly staff
Quaint property

Categories

Cleanliness
9.65
The hotel was described as very clean.
Service
9.8
Staff was very helpful and friendly, providing excellent service.
Location
9.65
Central location, convenient for walking around the town.
Room Quality
9.6
Rooms were spacious, charming, and had modern amenities.
Amenities
9.63
The hotel offers modern amenities combined with historical charm.
Value for Money
9.59
Exceptional value considering the quality and experience.
Food and Beverage
9.15
Breakfast featured delicious, locally sourced ingredients.
Overall Experience
9.71
Overall, the experience was highlighted as unforgettable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:15

Property Description

Experience the charm and sophistication of The Windsor Boutique Hotel, where comfort meets convenience in the heart of Asheville.

Luxurious Accommodations
Our 14 individually designed guest rooms feature fully equipped kitchens, plush pillowtop beds with down comforters, and 50-inch flat-screen TVs, ensuring a restful stay with all the comforts of home.

Convenient Amenities
Enjoy complimentary wireless internet access, on-site shopping, and daily housekeeping to make your stay stress-free. Our friendly concierge service is ready to assist with personalized recommendations during your visit.

Prime Location
Just steps away from cultural hotspots like the Asheville Art Museum and Diana Wortham Theatre, immerse yourself in the vibrant local scene while enjoying easy access to various attractions, dining, and entertainment options.

Don’t miss out on this unique experience—book your stay at The Windsor Boutique Hotel today!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.6
Based on 118 reviews
Cleanliness: 9.65
Service: 9.8
Location: 9.65
Room Quality: 9.6
Amenities: 9.63
Value for Money: 9.59
Food and Beverage: 9.15
Overall Experience: 9.71
L
Lance
10
Pros:

It’s a beautiful hotel in a cute town.

2025-09-21 via Nuitee
K
Kim
10
Pros:

My husband and I were celebrating our 40th anniversary and spent it in Asheville. When looking for a room I was looking for something unique and beautiful and this place did not disappoint! So very clean and the decor was just perfect!! We will definitely be back!! The staff was very helpful and friendly!

2025-09-07 via Nuitee
L
Louise
10
Louise
Pros:

Everything was amazing

2025-08-24 via Nuitee
D
David
10
Windsor over biltmore hands down
Pros:

Charming hotel was an absolute gem of a place to stay in. We decided on Windsor over the Biltmore because the rooms are much more spacious and charming… a bit of history and yet with all modern amenities. I didn’t feel like I was staying in a cookie cutter Marriott room. Felt like home and we will stay again.

2025-08-21 via Nuitee
K
Karen and John partner
10
Pros:

I recently stayed at the Windsor Boutique Hotel, and it was fantastic! The staff were incredibly welcoming, and the chic decor perfectly blends modern elegance with local charm. My room was very cozy and was impeccably clean. The location is ideal, just a short walk from downtown Asheville's shops and restaurants. Breakfast featured delicious, locally sourced ingredients. The personalized service and attention to detail made my stay unforgettable. Highly recommend the Windsor Boutique Hotel for a memorable Asheville experience!

2025-08-17 via Nuitee
B
Barry family
10
Pros:

We loved the quaintness of the property and how central it was to walk all over town. The staff was fantastic too. Definitely our place for when we visit.

2025-08-08 via Nuitee
Y
yvette partner
10
Pros:

We had a wonderful stay. The staff was friendly and helpful. We loved the complimentary snacks and drinks. We are definitely going back for another stay.

2025-07-12 via Nuitee
K
Kara
10
Pros:

This hotel went above and beyond my expectations. Although the road it is located on is a little congested, once I had navigated the street to the unloading zone and unloaded my bags, the rest of the experience was wonderful. I felt like I was in an apartment with every amenity I could have wanted, including special welcoming touches for my fog and myself. I will be back!!!

2025-07-07 via Nuitee
P
Patrick
10
Pros:

Our suite was perfect for our family of 5. The hotel

2025-06-27 via Nuitee
R
Reinhold partner
10
Pros:

We loved staying at the Windsor Hotel. It is located close to the center of Asheville with convenient access the a number of restaurants on Broadway Street. The interior of the hotel has a lot of charm. We stayed in the Luxury Suite wich had large living room & built in kitchen, a separate sleeping area & a spacious bath room. The room was clean. We loved the hands off service on demand concept of the hotel. Hotel parking is included and around the corner. The friendly personell in the reception was very helpful.

2025-06-24 via Nuitee
D
Debbie
10
Pros:

Beautiful

2025-06-12 via Nuitee
D
Derek partner
10
Pros:

Excellent on all counts

2025-06-09 via Nuitee
M
Michael family
10
Pros:

Really nice. Loved the rooms. The living could be a little noise for some people at night but it was fine for us. Really nice would highly recommend. Family loved petting the dog in the lobby.

2025-06-08 via Nuitee
M
Michael
10
Pros:

Very convenient to diw

2025-06-05 via Nuitee
K
Kelle partner
10
Pros:

Beautiful room and amenities. It’s like having your own city apartment in the middle of Asheville.

2025-05-23 via Nuitee
B
Brandon
10
Downtown Asheville
Pros:

Wonderful place staff were very nice and love the view and the room

2025-05-09 via Nuitee
S
Stacey
10
Trash truck noise
Pros:

The hotel and service were amazing. Unfortunately the trash trucks were out bright and early. It was very loud outside our room and we awoke to that noise for quite a while emptying trash along the street.

2025-04-22 via Nuitee
J
James
10
Pros:

Beautiful spot in a beautiful town. Really top notch accommodations and space. Love that so many great spots are in walking distance too. Would highly recommend.

2025-04-15 via Nuitee
M
Mary family
10
Pros:

A lovely hotel and a great location!

2025-04-11 via Nuitee
J
Jennifer
10
Affordable Luxury
Pros:

Beautiful hotel. Centrally located. Most things are centrally located and in walking distance (including parking, so be advised that it is NOT onsite as I was led to believe). Homeless population in the immediate area is off putting but understandable, considering. Staff is attentive and helpful. Was drawn in by the pictures when looking for somewhere to spend my Birthday. Outside does not do the interior justice. Will absolutely return
*If you’re due vip access perks, please request bc I didn’t receive mine. Was flustered after checking in and didn’t ask*

2025-04-04 via Nuitee