The Windsor Boutique Hotel

Hotels
•
Independent
9.6 (118 reviews)
36 Broadway Street, Asheville, North Carolina, 28801 , Asheville , US
1-844-4946376

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Facilities

Health or beauty spa nearby
Free WiFi
Luggage storage
Concierge service
Elevator
Shopping on site
Free newspapers in lobby
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly staff
Quaint property

Categories

Cleanliness
9.65
The hotel was described as very clean.
Service
9.8
Staff was very helpful and friendly, providing excellent service.
Location
9.65
Central location, convenient for walking around the town.
Room Quality
9.6
Rooms were spacious, charming, and had modern amenities.
Amenities
9.63
The hotel offers modern amenities combined with historical charm.
Value for Money
9.59
Exceptional value considering the quality and experience.
Food and Beverage
9.15
Breakfast featured delicious, locally sourced ingredients.
Overall Experience
9.71
Overall, the experience was highlighted as unforgettable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:15

Property Description

Experience the charm and sophistication of The Windsor Boutique Hotel, where comfort meets convenience in the heart of Asheville.

Luxurious Accommodations
Our 14 individually designed guest rooms feature fully equipped kitchens, plush pillowtop beds with down comforters, and 50-inch flat-screen TVs, ensuring a restful stay with all the comforts of home.

Convenient Amenities
Enjoy complimentary wireless internet access, on-site shopping, and daily housekeeping to make your stay stress-free. Our friendly concierge service is ready to assist with personalized recommendations during your visit.

Prime Location
Just steps away from cultural hotspots like the Asheville Art Museum and Diana Wortham Theatre, immerse yourself in the vibrant local scene while enjoying easy access to various attractions, dining, and entertainment options.

Don’t miss out on this unique experience—book your stay at The Windsor Boutique Hotel today!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.6
Based on 118 reviews
Cleanliness: 9.65
Service: 9.8
Location: 9.65
Room Quality: 9.6
Amenities: 9.63
Value for Money: 9.59
Food and Beverage: 9.15
Overall Experience: 9.71
A
Anne • couple • us
10
2026-05-07 • via Nuitee
J
Jim • extended_group • us
10
Excellent stay and will return.
Pros:

Location ideal to explore downtown on foot, exceptionally clean and spacious suite.

2026-05-05 • via Nuitee
S
Susannah • extended_group • us
9
2026-05-04 • via Nuitee
C
Celenne • extended_group • us
4
It was clean, the staff was great, but noisy. 3/10
Pros:

Everything was very clean. I loved that they had complimentary drinks and snacks. I also liked that they had bath robes and slippers for us.

Cons:

There was a large gap under the main door making me feel unsafe and allowing increased noise in the room. The walls are super thin and we could hear every noise from people upstairs (including walking). The windows do not block street noise very well and the hotel is on a very busy street. It was hard to sleep.

2026-05-01 • via Nuitee
E
Elizabeth • couple • au
9
Great small hotel right in the middle of town. Would happily recommend to others and would stay again. Thank your
Pros:

Very comfortable room with plenty of space and good amenities (especially the washer and dryer).

Cons:

There was a bit of noise from the upper floors. Didn’t impact on us too much but it might be an issue for light sleepers.

2026-04-30 • via Nuitee
P
Paul • couple • gb
8
2026-04-29 • via Nuitee
S
Schmidt • solo_traveller • us
9
Pros:

Location is unbeatable. Washer a d dryer are a nice touch as well as the kitchen.

Cons:

Bathroom is cramped, wife had to do her make-up etc...in the kitchen.

2026-04-27 • via Nuitee
P
Peter • couple • us
10
2026-04-27 • via Nuitee
A
Alice • couple • us
10
2026-04-25 • via Nuitee
M
Megan • couple • us
9
It was like having an apartment in town
Pros:

Close to all the galleries and restaurants.
Fill kitchen and living room.
Nice to have free drinks and snacks in the lobby

Cons:

Thought they had breakfast, but just granola bars, something baked would have been a nice addition.

2026-04-24 • via Nuitee
L
Louise • couple • us
10
2026-04-23 • via Nuitee
S
Slavin • family_with_children • us
10
The quaintness of the hotel and location were just what we had hoped for
Pros:

We could not have asked for any more regarding the staff, location and over all saticfaction of the Windsor. We would stay here again. We loved the keyless entries

2026-04-16 • via Nuitee
S
Sarah • couple • gb
9
Fabulous, chic, comfortable apartment in a great location.
Pros:

Fabulous suite with everything we could need and great decor and amenities. Great location. A little noisy on a Saturday but can’t fault it for bars and restaurants and ambience.

Cons:

A little noisy outside at times but a great central location so that’s to be expected.

2026-04-15 • via Nuitee
L
Lindsay • couple • us
10
2026-04-13 • via Nuitee
R
Real • couple • us
10
Exception, looking forward to a return visit.
Pros:

Loved everything about this property. Very clean, supplied everything we could possibly need and the staff was very friendly and helpful. Great location to walk to everything downtown.

Cons:

Absolutely no complaints.

2026-04-10 • via Nuitee
C
Christopher • family_with_children • us
10
Pros:

The staff was great and the hotel was awesome. Clean, spacious and an interesting design. Great location and easy to check in and park.

2026-04-09 • via Nuitee
D
David • family_with_children • us
10
2026-04-06 • via Nuitee
E
Ellis • couple • us
10
Wonderful birthday stay at our favorite boutique hotel in Asheville.
Pros:

Location, beautiful room, complimentary water and pop.

Cons:

Nothing

2026-04-05 • via Nuitee
C
Cindy • family_with_children • us
9
Pros:

Unique hotel. Loved the room andloxation.

Cons:

Parking is only half block away and no charge . Easy but we were checking out Saturday morning . Friday afternoon I got a text message that the farmers market was the next morning . We were told to move our car if we needed access to it Saturday morning. This meant pay for parking in a garage. Should of been told before booking.

2026-04-05 • via Nuitee
S
Scott • couple • us
9
Absolutely amazing staff and courtesy was astounding. Such a cool nostalgic place and neat suites.
Pros:

Nostalgic

Cons:

Needed an extra mirror

2026-03-31 • via Nuitee