Arbors at Island Landing Hotel & Suites

Hotels
9.2 (2387 reviews)
2809 Parkway , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Inadequate towels
Clogged drain in the bathroom

Categories

Cleanliness
8.19
Most rooms were clean, but a review mentioned not enough towels and some minor issues.
Service
9.66
Staff were frequently described as friendly and helpful, contributing to a positive experience.
Location
9.7
The location was consistently praised for convenience to local attractions.
Room Quality
9.15
Rooms were described as clean, well-stocked, and comfortable overall.
Amenities
9.18
Positive mentions of available snacks and breakfast options were noted.
Value for Money
9.14
Guests perceived the property as reasonably priced for the quality.
Food and Beverage
9.19
Breakfast received high praise, with positive comments on snacks available.
Overall Experience
9.36
Guests generally had wonderful experiences and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:49

Property Description

Luxurious Amenities
The Arbors at Island Landing Hotel offers a range of luxurious amenities, including a heated outdoor pool, free pancake breakfast, and rooms with free WiFi. Select rooms even feature balconies with stunning mountain views, spa baths, and sofa beds.

Convenient Services
Guests can indulge in a delicious pancake breakfast at Regan's House of Pancakes, enjoy daily snacks in the lobby, and make use of the on-site pool, hot tub, and barbecue facilities. The front desk also offers sports equipment for outdoor activities like fishing and games by the fire pit.

Prime Location
Located just minutes away from popular attractions like Dollywood, Dixie Stampede Dinner Show, and Comedy Barn Theater, The Arbors at Island Landing Hotel provides the perfect home base for exploring Pigeon Forge. Book your stay now and experience the best of Tennessee hospitality.

Important information:

Guests must be 21 years of age or older to check in.

For a full breakfast, guests must be seated at Regan's House of Pancakes by 9:30 daily for a discount.

Please note that the elevator will be unavailable from April 22-May 22.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 2387 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
A
Amber couple us
10
The perfect place to stay!
Pros:

I’m in love with this place!

Cons:

Zero complaints!

2026-02-12 via Nuitee
K
Kate family_with_children gb
10
Perfect from start to finish
Pros:

Everything from the friendly welcome at check in to the room sizes and facilities. The room was cleaned everyday to a high standard. The location of the hotel was also excellent. I can fault this hotel for anything an if I ever returned to pigeon Forge I would be sure to stay here again and again.

Cons:

There isn’t anything I don’t like.

2026-02-08 via Nuitee
M
Melody family_with_children us
10
Happiest 61st birthday!
Pros:

Great birthday weekend with my hubby. Bed was big and comfy. The fireplace was warm after shopping in the brisk air. Staff was friendly and helpful. Will be back again!!

2026-01-27 via Nuitee
A
Ariel family_with_children us
9
2026-01-24 via Nuitee
D
Davis couple us
10
2026-01-20 via Nuitee
D
Debra solo_traveller us
6
2026-01-20 via Nuitee
R
Robin couple us
10
2026-01-20 via Nuitee
A
Ariel extended_group us
10
2026-01-20 via Nuitee
J
Joseph couple us
10
2026-01-19 via Nuitee
M
Mathew family_with_children us
9
2026-01-19 via Nuitee
M
Misty couple us
5
Enjoyed ourselves very well just wish that the room witness stuffy in the pool would’ve been bigger
Pros:

Love the location, the fact that you can see the mountains the staff was very friendly and it was very beautiful

Cons:

Didn’t like the fact that didn’t have a private balcony. The room was stuffy. Pool wasn’t as big as I thought it would be.

2026-01-19 via Nuitee
M
Missey extended_group us
10
Best stay ever
Pros:

I absolutely loved everything about my stay

Cons:

There was NOTHING I didn't love

2026-01-19 via Nuitee
J
Janel extended_group us
8
2026-01-19 via Nuitee
D
Donna family_with_children us
10
Pros:

Loved the heated pool! Loved that the pool is always open! Loved the music and fire!

Cons:

Room we stayed in has black mold on bathroom ceiling.

2026-01-19 via Nuitee
T
Todd & Judy couple us
9
2026-01-19 via Nuitee
J
John couple us
8
2026-01-19 via Nuitee
C
Charley couple us
8
2026-01-19 via Nuitee
D
Donald family_with_children us
8
Great time spent with family.
Pros:

Liked the breakfast, across the street at Regans' Pancake House. Rooms very clean.

Cons:

Elevator - only one and sometimes could take a few minutes to get on. Stairs on each end were faster.

2026-01-19 via Nuitee
J
James couple us
10
We will come back!
Pros:

All was good

2026-01-19 via Nuitee
M
Michelle family_with_children us
9
A very nice stay , great location with very clean rooms.
Pros:

Cleanliness , towel animal characters and daily cleaning service , rocking chairs and beautiful outdoor flowers , plants , fire pit , 24 hour pool, and the grounds are next to little pigeon river.
Also very close to the Island and lots of shops.

Cons:

Not enough plugs and usb ports in the room for 4
people.

2026-01-19 via Nuitee