Arbors at Island Landing Hotel & Suites

Hotels
9.2 (2524 reviews)
2809 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Inadequate towels
Clogged drain in the bathroom

Categories

Cleanliness
8.19
Most rooms were clean, but a review mentioned not enough towels and some minor issues.
Service
9.66
Staff were frequently described as friendly and helpful, contributing to a positive experience.
Location
9.7
The location was consistently praised for convenience to local attractions.
Room Quality
9.15
Rooms were described as clean, well-stocked, and comfortable overall.
Amenities
9.18
Positive mentions of available snacks and breakfast options were noted.
Value for Money
9.14
Guests perceived the property as reasonably priced for the quality.
Food and Beverage
9.19
Breakfast received high praise, with positive comments on snacks available.
Overall Experience
9.36
Guests generally had wonderful experiences and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:49

Property Description

Luxurious Amenities
The Arbors at Island Landing Hotel offers a range of luxurious amenities, including a heated outdoor pool, free pancake breakfast, and rooms with free WiFi. Select rooms even feature balconies with stunning mountain views, spa baths, and sofa beds.

Convenient Services
Guests can indulge in a delicious pancake breakfast at Regan's House of Pancakes, enjoy daily snacks in the lobby, and make use of the on-site pool, hot tub, and barbecue facilities. The front desk also offers sports equipment for outdoor activities like fishing and games by the fire pit.

Prime Location
Located just minutes away from popular attractions like Dollywood, Dixie Stampede Dinner Show, and Comedy Barn Theater, The Arbors at Island Landing Hotel provides the perfect home base for exploring Pigeon Forge. Book your stay now and experience the best of Tennessee hospitality.

Important information:

Guests must be 21 years of age or older to check in.

For a full breakfast, guests must be seated at Regan's House of Pancakes by 9:30 daily for a discount.

Please note that the elevator will be unavailable from April 22-May 22.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 2524 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
S
Shy-Anne • extended_group • us
10
2026-06-25 • via Nuitee
K
Kristen • solo_traveller • us
10
2026-06-25 • via Nuitee
L
Linda • extended_group • us
10
2026-06-25 • via Nuitee
G
Gloria • couple • us
8
Good location!
Pros:

Location is awesome! Easy to walk to multiple locations. You can’t beat breakfast at Reagan’s House of Pancakes.

Cons:

Requested 1st floor due to mobility issues. Was given 3rd floor.
One elevator for all rooms and it’s very slow.
Junior Suite on 1st floor is larger than Junior Suite on 3rd floor, was disappointed.

Room 306 specifically: tub drains slow, bathroom door hook has been pulled off the door, only one part of towel bar there (other has never been installed - no holes in tile).

Also, parking seems to be very limited. I’m sure there is enough per rooms on the property but if you come back after 7/8 pm you are up the creek finding a spot.

2026-06-22 • via Nuitee
K
Kim • family_with_children • us
10
Great stay! Will definitely be back!
Pros:

Convent location, very clean. Very friendly staff

Cons:

Difficult to get into because of traffic

2026-06-22 • via Nuitee
M
melissa • family_with_children • us
10
2026-06-21 • via Nuitee
W
Wes • couple • us
9
2026-06-21 • via Nuitee
P
PoppyT • solo_traveller • us
10
Pros:

We had a family of 9 and we all absolutely loved it. There is not 1 complaint. The beds was soooo comfy.

Cons:

EVERYTHING WAS PERFECT 😊

2026-06-21 • via Nuitee
J
James • couple • us
8
2026-06-21 • via Nuitee
A
Amy • solo_traveller • us
10
Amazing room with even more amazing staff
Pros:

The staff was amazing! Everyone we came in contact with was extremely friendly! The room was clean and the layout was great!

2026-06-21 • via Nuitee
S
Smith • solo_traveller • us
9
2026-06-19 • via Nuitee
S
Stephen • solo_traveller • us
10
Pros:

Everything

2026-06-18 • via Nuitee
B
Bobbie • couple • us
10
It was my twin and I 50th birthday they upgraded us to a king with a jacuzzi in it and they got us both a piece of cake
Pros:

The Pool being 24/7

Cons:

The property was very close ti everything we wanted to do.

2026-06-17 • via Nuitee
G
Guy • solo_traveller • us
10
Pros:

Beautiful room

Cons:

Tv hard to operate

2026-06-17 • via Nuitee
P
Pamela • couple • us
8
2026-06-16 • via Nuitee
S
Sabrina • extended_group • us
9
Great
Pros:

I was there for a quilting show and the hotel was perfect

Cons:

People were loud walking by room

2026-06-16 • via Nuitee
J
Jennifer • solo_traveller • us
10
Pros:

The 24hr access to pool

Cons:

The family friendly environment and amenities

2026-06-15 • via Nuitee
C
Carpenter • solo_traveller • us
9
2026-06-14 • via Nuitee
D
Dawn • couple • us
10
Perfect place to stay. Coffee was exceptional. All you can eat pancakes from Raegan’s restaurant across the road. Even b
Pros:

Everything from location, staff, cleanliness.

Cons:

N/A

2026-06-13 • via Nuitee
J
Joseph • couple • us
8
2026-06-12 • via Nuitee