Herisau Swiss Quality Hotel

Hotels
•
Swiss Quality Hotels
8.8 (199 reviews)
Bahnhofstrasse 14 , Herisau , ch

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable amenities
Cons:
Bed configuration issues
Limited variety in breakfast
Customer service post-checkout

Categories

Cleanliness
8.7
Overall positive mentions of cleanliness with some minor issues.
Service
9.2
Generally positive experience with friendly and helpful staff; however, there were complaints regarding post-checkout communication.
Location
9.2
Well-located, central to attractions but still quiet.
Room Quality
8.7
Spacious and comfortable rooms but some commented on bed issues.
Amenities
8.7
Nice amenities such as a sauna and jacuzzi, though some expectations for variety were not met.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
8.2
Breakfast was good but lacked variety in some opinions.
Overall Experience
9
Overall positive experience, with some small room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:16

Property Description

Renovated 3-Star Hotel in Herisau

Modern Amenities: Enjoy a sauna, fitness centre, and Swiss cuisine restaurant on-site. Rooms feature free WiFi, flat-screen TV, and more for a comfortable stay.

Convenient Location: Just a short train ride from Sankt Gallen, with a bus stop 10 meters away and Herisau Train Station within walking distance.

Dining Experience: Indulge in regional specialties at the on-site restaurant, which includes a summer terrace for al fresco dining.

Book your stay at Hotel Herisau now for a relaxing and convenient experience.

Important information:

Please note that the full amount has to be paid on site. The property cannot send the invoice to a third party.

Please note the reception is closed on Sundays. You must contact the hotel in advance by email if you are arriving on a Sunday.

When booking more than 6 rooms, different policies and additional supplements may apply. After you book, the property will contact you with more details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 199 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
P
Patrick • family_with_children • ch
7
2026-07-25 • via Nuitee
D
Diogo • solo_traveller • de
10
2026-07-25 • via Nuitee
A
Andrea • solo_traveller • it
9
2026-07-24 • via Nuitee
A
Anita • couple • ch
7
Pros:

Gute Lage/ gutes Frühstück/freundliches Personal / Whirpool

Cons:

Restaurant hatte Betriebsferien. Das hatten wir bei der Buchung übersehen.

2026-07-24 • via Nuitee
L
Ladina • couple • ch
8
Wir sind super zufrieden mit dem Aufenthalt, sehr freundliches Personal und alles schön sauber!
Pros:

Schönes Bad
Frühstück war super
Schönes Zimmer allgemein

Cons:

Die Matratze des Boxspringbettes fanden wir nicht so cool, super bequem, aber zum Kuscheln eher unpraktisch, weil man in den Spalt fällt. 😅

2026-07-16 • via Nuitee
J
Julien • couple • ch
8
Pros:

Chambres spacieuses avec beaucoup de rangement.
Grand parking disponible à côté de l’hôtel.

2026-07-15 • via Nuitee
A
Andrea • solo_traveller • de
10
Pros:

Es war problemlos möglich die Buchung vorzuziehen! Sehr freundliches, kompetentes Entgegenkommen. Große Unterstützung bei der Suche nach der passenden Bahnverbindung!!
Vielen herzlichen Dank!!

2026-07-10 • via Nuitee
W
Willi • couple • ch
9
Perfekt!
Pros:

Sehr freundlicher Empfang, sehr guts Frühsuck, aufmerksame und freundliche Bedienung, Lage des Hotels nahe beim Bahnhof

Cons:

Ich hebe keinen Grund, etwas Negatives zu sagen!

2026-07-08 • via Nuitee
G
Gregor • couple • ch
7
Cons:

Gartenwirtschaft zu. Abend keine getränke keine Longe

2026-07-05 • via Nuitee
D
Damian • solo_traveller • ch
10
2026-07-02 • via Nuitee
M
Manuel • solo_traveller • ch
7
2026-06-29 • via Nuitee
I
Ilaria Ines • solo_traveller • ch
8
2026-06-28 • via Nuitee
R
Roland • solo_traveller • ch
8
Zweckmässig und Gut.
2026-06-26 • via Nuitee
C
Christian • solo_traveller • ch
8
Pros:

Lage

2026-06-25 • via Nuitee
C
Christoph • solo_traveller • ch
8
2026-06-22 • via Nuitee
E
Eva • solo_traveller • de
10
2026-06-22 • via Nuitee
M
Marcel • solo_traveller • ch
9
2026-06-16 • via Nuitee
R
Rony • solo_traveller • ch
10
2026-06-14 • via Nuitee
M
Markus Johann • solo_traveller • ch
9
Super Hotel in Herisau
Pros:

Sehr gutes Bett, ruhiges Zimmer, Grosszügige Sauna und auch das Wirlpool haben bestens funktioniert!
Sehr vielseitiges und feines Frühstück!

2026-06-13 • via Nuitee
B
Bernhard • solo_traveller • ch
10
Pros:

Freundliches Personal. Die Zimmer sind voll ausgestattet und sauber

Cons:

Alles super

2026-06-12 • via Nuitee