Herisau Swiss Quality Hotel

Hotels
•
Swiss Quality Hotels
8.8 (160 reviews)
Bahnhofstrasse 14 , Herisau , ch

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable amenities
Cons:
Bed configuration issues
Limited variety in breakfast
Customer service post-checkout

Categories

Cleanliness
8.7
Overall positive mentions of cleanliness with some minor issues.
Service
9.2
Generally positive experience with friendly and helpful staff; however, there were complaints regarding post-checkout communication.
Location
9.2
Well-located, central to attractions but still quiet.
Room Quality
8.7
Spacious and comfortable rooms but some commented on bed issues.
Amenities
8.7
Nice amenities such as a sauna and jacuzzi, though some expectations for variety were not met.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
8.2
Breakfast was good but lacked variety in some opinions.
Overall Experience
9
Overall positive experience, with some small room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:16

Property Description

Renovated 3-Star Hotel in Herisau

Modern Amenities: Enjoy a sauna, fitness centre, and Swiss cuisine restaurant on-site. Rooms feature free WiFi, flat-screen TV, and more for a comfortable stay.

Convenient Location: Just a short train ride from Sankt Gallen, with a bus stop 10 meters away and Herisau Train Station within walking distance.

Dining Experience: Indulge in regional specialties at the on-site restaurant, which includes a summer terrace for al fresco dining.

Book your stay at Hotel Herisau now for a relaxing and convenient experience.

Important information:

Please note that the full amount has to be paid on site. The property cannot send the invoice to a third party.

Please note the reception is closed on Sundays. You must contact the hotel in advance by email if you are arriving on a Sunday.

When booking more than 6 rooms, different policies and additional supplements may apply. After you book, the property will contact you with more details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 160 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
S
Silvia • couple • ch
8
2026-03-14 • via Nuitee
J
Jasmin • couple • ch
9
2026-03-14 • via Nuitee
C
Carola • couple • ch
8
Für Kurzurlaub geeignet
Pros:

Nähe zur Altstadt und Bahnhof

Cons:

Strassenlärm bei offenem Fenster

2026-03-13 • via Nuitee
D
Dušan • solo_traveller • sk
9
2026-03-11 • via Nuitee
I
Ivana • couple • ch
10
Pros:

Personal sehr nett!

2026-03-02 • via Nuitee
I
Ivana • couple • ch
10
Pros:

Personal sehr nett

2026-03-02 • via Nuitee
L
Louis • solo_traveller • ch
9
Alles Top
Pros:

Das es eine kleinen Wellness hatte

Cons:

Keine Badelatschen für den Wellness im Zimmer trotz Bademantel im Zimmer.
Ich musste mit den Schuhen gehen.

2026-02-25 • via Nuitee
C
Claude • solo_traveller • ch
9
2026-02-24 • via Nuitee
C
Camilla • couple • ch
8
Pros:

Sehr sauber, sehr freundlich, grosse zimmer

Cons:

Frühstück: fruchtsalat und früchtebuffet waren nicht frisch. Ansonsten war das frühstück gut

2026-02-10 • via Nuitee
J
Jürgen • extended_group • de
8
2026-01-22 • via Nuitee
F
Flavio • solo_traveller • ch
9
Pros:

la possibilité de rester plus tard que le check-out annincé, merci !

Cons:

RAS mais le déjeuner pourrait être ouvert avant 07:30 le week-end ;)

2026-01-21 • via Nuitee
G
Guido • solo_traveller • ch
7
2026-01-20 • via Nuitee
A
Alessandro • extended_group • ch
8
2026-01-19 • via Nuitee
B
Beat • solo_traveller • ch
10
Hat mir sehr gefallen
Pros:

Das Personal war sehr zuvorkommend freundlich*

Cons:

nichts

2026-01-19 • via Nuitee
C
Claudia • solo_traveller • ch
9
Pros:

Sehr zu empfehlen. Unkomplizierter und rascher Check-in. Geräumige, praktische und saubere Zimmer. Kleine Wellnessanlage (Whirpool & Sauna) im Untergeschoss. Super Preis-Leistungsverhältnis. Da meine Abreise am Morgen sehr früh war habe ich (mit vorheriger Anfrage) ein tolles Frühstückspaket "to go" erhalten. Gerne wieder!

2026-01-19 • via Nuitee
H
Hansruedi • solo_traveller • ch
9
Pros:

Für mich war es ideal, und das Zimmer sehr gross.

Cons:

Das dass Doppelbett in der Mitte eine spalte hatte. Das war dass einzige negative.

2026-01-19 • via Nuitee
M
Myrtha • solo_traveller • ch
10
Erholung pur, Preis/Leistung top!
Pros:

In diesem Hotel ist der Gast tatsächlich König 😃.
Das Personal ist immer gut gelaunt, fühlt sich selbst sehr wohl dort und ist äusserst kopetent. Der Gast fühlt sich sofort herzlich empfangen. Das herrlich grosszügige Frühstücksbuffet kröhnt den genussvollen Aufenthalt und Parkplätze sind zur genüge vorhanden. Wer SPA sucht kommt auch in diesem Thema in den Genuss. Die Lage des Hotels ist top.

Cons:

Da gibt es NICHTS zu vermerken.

2026-01-19 • via Nuitee
A
Anuschka • couple • ch
10
Empfehlenswert
Pros:

Sehr schönes Zimmer, sehr freundlich!

2026-01-18 • via Nuitee
M
Michael • family_with_children • ch
10
Accueil chaleureux et chambre fantastique
Pros:

La propreté, le petit déjeuner avec des produits frais et locaux
Je recommande

Cons:

Rien

2026-01-17 • via Nuitee
B
Beatrice • solo_traveller • ch
8
2026-01-15 • via Nuitee