Hotel Marroad Karuizawa

Hotels
Hotel Marroad
8.6 (48 reviews)
1178 Karuizawa, Karuizawa-machi, Kitasaku-gun, Karuizawa, Nagano-ken, 389-0102 , Karuizawa , JP

Children allowed
Pets allowed

Facilities

Meeting rooms
Free WiFi
Garden
Luggage storage
Ski storage
Concierge service
Wheelchair accessible
Downhill skiing nearby
Hiking/biking trails nearby
Ski storage
See all facilities

Property Description

Experience the perfect blend of comfort and adventure at Hotel Marroad Karuizawa, ideally situated near premier attractions like the Karuizawa Prince Hotel Ski Resort.

Prime Location
Nestled in the heart of Karuizawa, our hotel offers easy access to the Karuizawa Prince Shopping Plaza and scenic ski slopes, allowing you to indulge in both shopping and winter sports just minutes away.

Exceptional Amenities
Unwind in one of our 41 modern rooms, each equipped with air conditioning, flat-screen TVs, and complimentary Wi-Fi. Enjoy refreshing showers with rainfall fixtures in your private bathroom and the convenience of in-room refrigerators.

Delightful Dining Options
Savor delicious meals at our restaurant, grab a snack at the café, or enjoy drinks at the bar/lounge. With room service available and a hearty buffet breakfast daily, you can fuel up before your adventures.

Elevate your getaway and secure your stay at Hotel Marroad Karuizawa today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMJ

Location

Guest Reviews

8.6
Based on 48 reviews
A
ai family
8
Pros:

ホテル内外にエスカレーター、エレベーター、スロープが無いので、高齢者や怪我人にはツラい。

2023-05-23 via Nuitee
Y
YUJI
10
親切な対応に大満足。
Pros:

価格が安かったので期待してませんでしたが、ホテルの方の対応が良くて大満足。

軽井沢に旅行の際にはまたコチラに宿泊したいと思います。
下手な高級ホテルより絶対良いです。
オススメです。

2022-01-03 via Nuitee
S
satoshi
10
静かで広く快適
Pros:

部屋は大変広く清潔でした。静かな環境で快適。

2021-11-28 via Nuitee
C
CHAN
6
Generally Great
Pros:

Nice and Friendly Staff

A little far from most restaurants

Older facility, no elevator(Guest Room on 2nd Floor)

2021-01-17 via Nuitee
Y
yoko
6
Pros:

階段しかないので足の悪い方は無理ですね、

2020-10-16 via Nuitee
Y
YASUHIRO
6
深夜に食べるものがない
Pros:

軽井沢は夜遅くなるとコンビニもなく、レストランの閉店も早いため、近隣では軽食もとれない。ルームサービスや土産店や自販機で食事を購入できるようにするなど配慮が欲しい。

2020-09-28 via Nuitee
V
Verified traveler
8
旧軽中心にロケーション
Pros:

軽井沢駅、旧軽に、車で移動が楽。

2020-07-04 via Nuitee
V
Verified traveler family
10
Pros:

溫柔,體貼及有禮貌的工作人員為這家報到櫃檯位於二樓的飯店增色許多。此外,隨時可以預約飯店至滑雪場及車站的接送服務也是服務的特色。總結,非常好的飯店體驗,我們一定再來。

2020-02-09 via Nuitee
H
Hannah
10
Beautiful hotel
Pros:

Beautiful hotel! We visited over the Christmas holiday and had a wonderful experience. The hotel staff were fantastic! Although there was a language barrier, everyone was friendly and really made an effort to make sure our needs were met.
The hotel isn’t in the best location but you can easily walk into town and the hotel provides a shuttle to the ski resort and train station.
Our room was huge! Even by American standards.

2019-12-26 via Nuitee
V
Verified traveler
8
Pros:

場所も良くコスパにはリーズナブルで満足しています。ルームサービスでも融通きかせてくださり有り難かったです。
エントランスまでが階段でしたが、荷物が重かったため、少し大変でした。帰りはスタッフが持って下さいました。

2019-11-14 via Nuitee
J
junko
4
Pros:

Wi-Fiの電波が悪くて残念でした

2019-10-08 via Nuitee
F
FUMIO
10
Pros:

こじんまりした静かなホテルです。特にスタッフの自然体の親切が心地よかったです。

2019-09-14 via Nuitee
V
Verified traveler
8
マロウドホテル軽井沢の感想
Pros:

清潔なホテルでしたが年数の古さとベッドの狭さを感じました。

2019-07-08 via Nuitee
K
kazuyuki
8
Pros:

ホテルの環境は清潔で清閑で狭隘感もなく、心地良くのんびりと2泊3日を過ごせました。レストランで固苦しいデイナーでなく一品料理がいただければと思いました。

2019-06-12 via Nuitee
V
Verified traveler partner
10
Pros:

friendly staff, nice and large room, I mean really large. Maybe we missed a balcony.

2019-04-25 via Nuitee
V
Verified traveler
10
Amazing stay
Pros:

The service and breakfast were great! The room is very comfortable too

2019-02-05 via Nuitee
V
Verified traveler
8
Pros:

暖房の温度が調節できると嬉しいです。
それから、部屋の乾燥が気になりました。

2019-01-08 via Nuitee
L
Ling Chi
10
Pros:

The room is big and the staffs are helpful even they don’t speak English, they will use google translate to communicate with us.

2018-12-22 via Nuitee
M
Michael
4
Pros:

間酒店好舊, 雖然我知好凍, 但房入面內置暖氣, 令人好焗好辛苦, 最慘入面連風線又冇, 冷氣又冇, 職員連基本英文都講唔到, 正面有條長樓梯仲要冇lift...再講, 話就話近滑雪場及輕井澤站(其實我覺得都唔太近, 都要行成15分鍾), 行都唔係問題啦, 間野附近連便利店, 仲要行入酒店果段路連街燈都好少, 好恐怖, 強烈唔建議大家黎.

2018-12-16 via Nuitee
W
WEN HUI
10
Pros:

不論日式或西式早餐都非常豐盛 從餐廳的大片玻璃望出去就是滿園的楓紅 服務人員態度親切
是一趟愉快的旅遊住宿體驗

2018-11-12 via Nuitee