Relax Inn By OYO Natural Bridge I-81

Hotels
•
OYO AMER
5.8 (189 reviews)
4852 South Lee Hwy, Natural Bridge, Virginia, 24578 , Natural Bridge , US
1-347-7524259

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Garden
Designated smoking area
Free self parking
Dog exercise area

Review Highlights

Pros:
Friendly staff
Near attractions
Cons:
Dirty rooms
Unmaintained facilities

Categories

Cleanliness
3.63
Multiple reviews mention a lack of cleanliness and safety concerns.
Service
7.1
The staff were described as friendly and helpful, but overall service was hampered by property conditions.
Location
8.14
Close to attractions but isolated, with few amenities nearby.
Room Quality
5.09
Rooms were reported as very old and in need of maintenance, with safety issues.
Amenities
5.12
Basic amenities were below standard, with no ice machine and poor TV and WiFi service.
Value for Money
8.58
Perceived as good value for a place to sleep, despite numerous issues.
Food and Beverage
4.13
Limited mentions of food and beverage quality with significant issues noted.
Overall Experience
4.6
Overall guest experience marred by numerous issues, with some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:31

Property Description

Garden Views and Modern Amenities

Make yourself at home in one of the 22 air-conditioned rooms featuring refrigerators and microwaves. Stay connected with complimentary wireless internet access, and enjoy cable programming for your entertainment. Relax in comfort with conveniences like coffee/tea makers and free local calls.

Convenient Location

Explore nearby attractions like the Virginia Safari Park, Natural Bridge Zoo, and Natural Bridge State Park, all within a short drive of Relax Inn in Natural Bridge. Immerse yourself in the beauty and adventure of the area during your stay.

Amenities at Your Fingertips

Enjoy complimentary wireless internet, free self-parking, and a 24-hour front desk during your stay at Relax Inn. Unwind and take in the serene garden views while having access to all the modern comforts you need.

To book your stay and experience the charm of Natural Bridge, reserve your room at Relax Inn today!

Important information:

  • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SHD

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

5.8
Based on 189 reviews
Cleanliness: 3.63
Service: 7.1
Location: 8.14
Room Quality: 5.09
Amenities: 5.12
Value for Money: 8.58
Food and Beverage: 4.13
Overall Experience: 4.6
F
Foran • couple • us
8
2026-07-11 • via Nuitee
S
Staton • solo_traveller • us
10
2026-07-03 • via Nuitee
L
Lawson • solo_traveller • us
5
Overall it was decent...all I needed was a shower and a bed. But toilet paper would have been nice.
Pros:

It's in a very beautiful area.

Cons:

I had contracted some sort of a stomach bug...so at midnight when I was in the bathroom, I discovered there was about 1/2" of toilet paper on the roll...and NO SPARE ROLL....use your imagination.
It is a per friendly motel...(both good and bad...I like my dog, not necessarily yours)...and you could smell a hint of dog smell in the room...not horrible but I kept getting the sensation that someone's little angel had slept on my pillow a couple of nights before....

2026-06-04 • via Nuitee
M
Matthew • couple • us
1
2026-06-01 • via Nuitee
C
Cameshia • couple • us
1
I feel like they robbed me. The conditions were horrible.
Pros:

The location- right by the interstate

Cons:

It was nasty. Dead and alive bugs EVERYWHERE. Stains on the sheets. Nothing but the WiFi worked in the room. They couldn’t provide clean towels in a timely manner.

2026-05-20 • via Nuitee
K
kimberly • couple • us
1
I would rather have a homeless person hug me than stay here ever again.
Pros:

Quiet location, that’s it.

Cons:

Arrived around 9pm due to driving down from Rhode Island. Arrived and nobody was at the desk, called the number provided and was told to wait 3 minutes which needed up being 20 minutes. Called again and was told “1 more minute” which ended up being about another 5 minutes. The property manager drove into the lot and then proceeded to check me in. He also had told me they had no hot water, so I guess no showering!
Upon entering the room I noticed that it had a very stale scent, the heat was blasting on high when the temperature outside was 70°. There was no smoke detector, just wires hanging from the ceiling where I assume there would be a smoke detector. The toilet seat was actually disgusting and there were poop stains in the toilet.

2026-05-14 • via Nuitee
A
Ana Carolina • family_with_children • us
1
Pros:

Reservamos mas não ficamos,o lugar parecia muito perigoso ,assim que estarmos no quarto já saímos imediatamente e cancelamos a reserva,muito sujo e tinha cabelos espalhados pelo quarto

Cons:

Nada

2026-05-13 • via Nuitee
S
Shirley • couple • us
3
I wanted my money back because of the Mrs state of
Pros:

Location was ok

Cons:

TV didn’t work, we had to ask to get a room with a working TV which they swapped from another room. Old pictures that had been removed from the wall in the dresser drawers. A condom was also in the drawer- gladly it was unused. Room was cluttered, maybe it had been used for storage.

2026-05-12 • via Nuitee
T
Tara • solo_traveller • us
5
Cons:

No chain lock on the door. Sketchy area. Isolated. The bed was very hard.

2026-05-08 • via Nuitee
P
Penny • family_with_children • us
10
Clean room very quiet.
Pros:

Nice

Cons:

Nothing

2026-05-05 • via Nuitee
J
Jenny • couple • us
8
Low price, worth the nights rest!
Pros:

Clean, good linen, great price and great place to rest and get refreshed to get back on the road!

2026-05-02 • via Nuitee
R
Rachel • couple • us
1
I didn’t stay, I asked for a refund but that’s still yet to happen
Pros:

Nothing!!

Cons:

It was dirty and broke down with awful management

2026-04-30 • via Nuitee
H
Hamal • couple • mr
10
2026-04-27 • via Nuitee
J
johanne • family_with_children • ca
4
Pros:

Grand frigidaire c'était le seul element et premiere étage avec parking en face de la chambre!

Cons:

Je pense que la chambre n'avait pas été nettoyer depuis un boute. Une débarbouillette était sur le bord de la douche utilisé et sécher la. J'ai laver les meubles , lavabo et frigidaire. J'ai coucher habiller, pas pris ma douche entrée le strict nécessaire. J'étais trop fatigué pour changer de place. J'ai trouver des bebittes mortes par terre près du lit Le lavabo, coulait par terre et coulait tres lentement. J'étais contente d'avoir ma débarbouillette . La chambre et l'équipement était acceptable mais la propreté inacceptable . L'office etait sale ainsi que l'entrée de la chambre dehors.Même s'il y aurait eu un déjeuner ou même un café, je l'aurais pas prit.

2026-04-20 • via Nuitee
J
Joseph • solo_traveller • us
4
2026-04-13 • via Nuitee
• family_with_children • us
6
2026-04-09 • via Nuitee
E
Eddie • couple • us
7
2026-04-06 • via Nuitee
L
Laekin • couple • us
2
2026-03-28 • via Nuitee
J
Jaye • solo_traveller • us
7
2026-03-16 • via Nuitee
F
Franquie • family_with_children • us
1
Cons:

There was stains all over the bedding. There was mouse poop in the bathroom. Absolutely horrendous. Had i not been driving all day I Absolutely would have turned around and got back in my truck. Worst inn I have ever stayed in. Also there was a floss stick in the light fixture. What the actual heck.

2026-03-15 • via Nuitee