Hotel Capital

Hotels
•
Independent
8.4 (104 reviews)
23 Jalan Haji Saman, PO Box 11223, Kota Kinabalu, Sabah, 88813 , Kota Kinabalu , MY
60-88-231999

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Banquet hall

Review Highlights

Pros:
comfortable beds
comfortable pillows

Categories

Cleanliness
7.48
Standard quality for this hotel tier.
Service
8.95
Standard quality for this hotel tier.
Location
8.49
Standard quality for this hotel tier.
Room Quality
8.44
Standard quality for this hotel tier.
Amenities
8.47
Standard quality for this hotel tier.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
8.48
Standard quality for this hotel tier.
Overall Experience
8.45
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:25

Property Description

Convenient Amenities: Stay connected with complimentary wireless internet access and make use of concierge services for a hassle-free stay.

Room Service: Indulge in the hotel's convenient room service for a relaxing experience.

Featured Amenities: Enjoy complimentary newspapers, dry cleaning/laundry services, and a 24-hour front desk for added comfort during your stay.

Immerse yourself in the vibrant surroundings of Kota Kinabalu with just steps away from Suria Sabah Shopping Mall. Book your stay at Hotel Capital now for a centrally located accommodation experience.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 104 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
Y
Yin Shan • family
10
Pros:

comfortable beds & pillows

2025-07-19 • via Nuitee
Y
yun chuen
8
正評
Pros:

房間大小適中，近旺區，出島亦很方便

2025-07-07 • via Nuitee
G
Gail • family
8
Pros:

Very central. Clean, modern bathroom, comfortable beds, efficient staff

2025-05-26 • via Nuitee
?
?? • partner
10
Pros:

コスパがとても良いホテルでした！
アクセスも非常に良く、部屋も申し分ない綺麗さでした！

2025-05-10 • via Nuitee
W
Wangleng
8
Pros:

Good

2025-02-27 • via Nuitee
V
Verified traveler
6
Pros:

늦은밤 도착해서 잠깐 잠만 자려고 예약했는데 나름 괜찮았어요.공항근처 호텔들중에 청결상태가 안좋다하고 벌레나오고 늦은밤 체크인하기 다소 불편한거 같더라구요.그래서 이곳으로 결정.시설은 오래 됐지만 벌레없고 침구류 깨끗했어요.가격대비 만족이에요.

2024-12-16 • via Nuitee
J
JUNGWON
10
Pros:

친절하고 편하게 지내고 왔어요. 다음에도 찾아뵙겠습니다.

2024-12-15 • via Nuitee
V
Verified traveler
10
便利なロケーション
Pros:

ガヤストリート、スリアサバ、ボート乗り場が徒歩圏内、コンビニも至近距離で、すごく便利！その分車通りも多いので、外の音は聞こえます。廊下の音も聞こえます。シービューは建物の間から見える感じ（シービュー重要視していないので全然問題ない）。Wi-fiは使えますがそんなに強くはないです。
立地と値段を考えたら大満足です！！！

2024-11-19 • via Nuitee
D
Derrick
10
great value for money
Pros:

excellent value for money hotel. extremely clean and comfortable. Staff are friendly and helpful

2024-11-16 • via Nuitee
D
Derrick
10
highly recommended
Pros:

perfect location. staff are amazingly friendly. good size rooms, extremely clean and comfortable.. excellent value for money hotel .

2024-11-12 • via Nuitee
C
CHAN CHIEN
8
Pros:

In the city and approx 20 minute from Airport

2024-10-25 • via Nuitee
A
Aminah
10
Pros:

Excellent location for shopping and foods.

2024-10-19 • via Nuitee
P
Pao Chuan
10
雖是舊飯店，房間也很乾淨
Pros:

這是第二次入住，感覺還是不錯，尤其是飯店位置很好，交通、吃飯都很方便。

2024-09-25 • via Nuitee
Y
yun chuen
8
Pros:

已入住多次，價錢250港元(連税)房間適中夠用，酒店整体OK，地下意大利餐廳平靚正，不要求高品質要泳池，Jam房，夜市地点首選

2024-09-15 • via Nuitee
Y
YUEN SENG
10
Pros:

Great location

2024-09-12 • via Nuitee
J
Jennifer
8
Pros:

Great location, friendly staff, fantastic Italian restaurant on the ground floor (which I assumed was part of the hotel, but apparently it isn't). Frustratingly, they ask for a deposit in cash when you check in - even though you've paid for the room in full in advance! I didn't have enough cash on me and refused to go to an ATM to get out only the cash needed for the deposit to stay here for 1 night, as I was leaving Malaysia the next morning and wouldn't need that cash so it would be a waste. After a while, the lady on reception agreed to take the only cash I had left - which wasn't the full deposit amount, but I appreciated her being accommodating and realistic.

2024-09-11 • via Nuitee
A
Aminah
10
Pros:

Good location for shopping and foods.
Room is clean, quiet and comfortable.

2024-09-11 • via Nuitee
I
Ikumi • family_with_children
10
Pros:

スタッフに道を尋ねたが、あまり知らない様子で、徒歩3分の距離をgrabを使えと言われた。
結局、自力で解決した。
無愛想なスタッフもいるし、親切なスタッフもいたが、特に問題なし。
ガヤ通りから徒歩3分でとても便利だし、カラフルな建物なので目印になって迷う事が無かった。
スリア・サバや、フェリー・ターミナルも徒歩圏内で、思う存分観光を楽しめた。

2024-09-03 • via Nuitee
R
Roy
10
Pros:

Staff here was excellent. Went out of their way to make sure the stay went well. Great location. Across from mall and next door to Italian restaurant. Many shops on the block.

2024-08-05 • via Nuitee
G
Gavin
6
Pros:

Good

2024-04-04 • via Nuitee