Marroad International Hotel Narita

Hotels
8.1 (4173 reviews)
Komaino 763-1 , Narita , jp

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Children allowed

Facilities

Free beach shuttle
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient airport location
Comfortable beds
Quality shuttle service
Cons:
Noise from the airport
Group tourist disturbances
Lack of signage for amenities

Categories

Cleanliness
7.4
Some reviews praised the cleanliness, but complains about noise impact the perception.
Service
8.4
Generally positive feedback about staff service, though some noise issues were mentioned.
Location
8.9
Excellent location for airport access as highlighted in multiple reviews.
Room Quality
7.9
Rooms were described as comfortable and clean, with some concerns about noise.
Amenities
7.9
Amenities are satisfactory with good offerings, but lack of signage was noted.
Value for Money
7.9
Good value as per guest reviews, but room to improve on offerings.
Food and Beverage
8.4
Positive feedback on the breakfast and dinner buffet options.
Overall Experience
8
Overall experience was satisfactory with good airport services and comfortable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:56

Property Description

Luxurious Accommodations and Convenient Location
Located just a 10-minute drive from Narita Airport, Marroad International Hotel Narita offers free airport shuttles and stunning views of the airport and air crafts from select rooms and restaurants.

Indulge in Relaxation and Entertainment
Guests can unwind in the indoor swimming pool during the summer or enjoy delicious meals at the top-floor Lumiere restaurant offering buffets with airport views. The hotel also features Marroad restaurant serving Chinese and Western cuisine, and the Galaxy bar for cocktails and whiskies.

Additional Amenities and Nearby Attractions
Each room is tastefully decorated and equipped with modern amenities. The hotel provides a convenience store, vending machines, and free luggage storage services. Explore attractions like the Museum of Aeronautical Sciences and Naritasan Shinsho-ji Temple just a short drive away.

Experience comfort and convenience at Marroad International Hotel Narita - book your stay now!

Important information:

Please note guests with a day-use rate cannot stay overnight at the property. They must check out by 18:00 on the same day of checking in.

An extra bed is only available in the Twin Rooms, and requires a reservation at the time of booking. An additional charge applies.

Guests with a tattoo may not be permitted to use the property’s pools or other facilities where the tattoo might be visible to other guests.

Newsstand opening hours -07:00-14:00 and 17:00-23:00

Coin launderette is available 24/7.

For group bookings of 10 rooms or more, a deposit payment must be done 14 days in advance. Please contact the property directly for instructions. Contact details can be found in the booking confirmation.

The sports center (public bath, sauna, gym, and swimming pool) is closed due to equipment failure.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 500 per day.

Location

Guest Reviews

8.1
Based on 4173 reviews
Cleanliness: 7.4
Service: 8.4
Location: 8.9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8
L
Laura • couple • us
6
Decent for a one night
Pros:

Location

Cons:

Air conditioning was horrible room very hot
Bathroom old but clean

2026-05-30 • via Nuitee
C
Craig • couple • nz
10
Great stay by Narita Airport.
Pros:

Very close to Narita airport. Free Shuttle to and from airport. Efficient and on time. The hotel was comfortable and clean.

Cons:

Nothing we didn’t like

2026-05-30 • via Nuitee
M
Monique • solo_traveller • nl
7
2026-05-30 • via Nuitee
T
Tahira • solo_traveller • qa
10
2026-05-30 • via Nuitee
S
Susan • couple • au
10
well worth a stay if just for one night
Pros:

Arrived terminal 1the shuttle bus was waiting just a short drive and into the hotel, bit disappointing we had to pay for early check in. Food was good and heaps of it, food plates at the buffet where getting changed all the time and a nice selection of different flavors.

2026-05-30 • via Nuitee
A
Andrew • couple • ca
10
Lovely facility’s . Pleasant friendly staff !
Pros:

Incredible views 13 th floor eating and scenery

2026-05-30 • via Nuitee
K
Karlo • family_with_children • ca
10
Pros:

It was clean. Carpets, walls newly renovated. Great view. The buffer breakfast was excellent and the restaurant and stall welcoming.

2026-05-30 • via Nuitee
T
TAKUYA • solo_traveller • jp
8
ほぼ100点
Pros:

対応を考えるとかなり割安。
特に不満無し。
清掃綺麗。
お風呂が少し汚れがあるので、かなり頑張ってるのは理解しますが、あと少しだけ、たまに強化清掃すれば完璧だと思います

Cons:

飛行機の離着陸音が嫌な人はダメかも。
私は気にならないので、特に不満はなし。

2026-05-30 • via Nuitee
M
Michał • solo_traveller • pl
10
Pros:

Łóżka, radio, obsługa.

2026-05-30 • via Nuitee
İsmail Emre • solo_traveller • tr
8
2026-05-30 • via Nuitee
T
Thuy • family_with_children • jp
10
2026-05-30 • via Nuitee
N
NAOYA • couple • jp
10
2026-05-30 • via Nuitee
A
Ann • solo_traveller • no
6
Fint utsikt fra frokostsal og god del av gratis skyttelbuss fra og til hotell, innenfor kjøre ruter.
Pros:

Fint utsikt fra frokostsal og god del av gratis skyttelbuss fra og til hotell, innenfor kjøre ruter. Ellers rimelig parkering 24/24 for 500 yen per natt/dag. Ellers god seng og god dyne.

Cons:

Gamle baderom, blant annet: muger over alt, dårlig lukt og dårlig belysning - jeg tør ikke ta en dusje der og da.

2026-05-30 • via Nuitee
R
Robert • solo_traveller • gb
10
It was close to the airport. With the Free shuttle to and from the airport to hotel. Robbie uk
Pros:

The Dinner buffet was superb lots of different dishes. And the Breakfast buffet was just as good good value for the money

2026-05-30 • via Nuitee
X
XIA • family_with_children • jp
10
また利用したいと思います
2026-05-30 • via Nuitee
D
Désirée • solo_traveller • ch
10
Unschlagbares Preis-Leistungsverhältnis!!
Pros:

Ich musste spontan ein neues Hotel buchen, da es zu einer Fehlbuchubgssituation mit dem Kapselhotel am Flughafen Narita gekommen ist.
Ich konnte innerhalb von wenigen Minuten Buchen, den gratis Shuttle zum Hotel nehmen und das Check-in durchführen. Preis-Leistung, gerade auch im Vermgleich zu dem Kapselhotel ist einfach Unschlagbar!
Ich würde sofort wieder in dieses Hotel zurück. Grosses Zimmer, feines Dinnerbuffet.

2026-05-29 • via Nuitee
R
Ryan • solo_traveller • us
8
Good stay and very comfy bed but the gym is lacking
Pros:

Great location, airport shuttle is convenient, and the store in the lobby had a good selection. The

Cons:

The pool and jacuzzi were not available during my stay. The fitness center was spacious, but only had 1 ancient treadmill, and no freeweights or machines good for a man. The weights only went up to 8 pounds. So there was very little actual usable equipment. They really need to invest in their gym.

2026-05-29 • via Nuitee
M
marusu2 • solo_traveller • jp
8
Pros:

空港からの送迎も分かりやすく、チェックイン・チェックアウトもスムーズだった。部屋も比較的広く快適で、コンビニがホテル内にあるのはありがたい。朝食で久しぶりの美味しい和食が食べられて良かった。自分で作るカレーうどんはオススメ。

Cons:

大浴場があるようだが、有料で早めに閉まってしまうのはいただけない。マッサージサービスも今はやっていないとのこと。

2026-05-29 • via Nuitee
S
Susan Rebecca • couple • us
5
Great location. And great price. But don’t come for the food.
Pros:

Great location.

Cons:

It was very old and needs updating. Also 2 restaurants and only a buffet. We were hungry but only for a little food, so this wasn’t a great choice for us. Understandable but the food was almost all Japanese and that isn’t what we were wanting. No room service.

2026-05-29 • via Nuitee
L
Lim • extended_group • sg
8
Pros:

1. The shuttle does a loop from T2 to the hotel. was a quick 18min shuttle ride to hotel and 7min back to airport
2. Room was decently sized and clean
3. Had a small minimart at the lobby
4. 30min morning stroll to AVIS/Budget car rental

2026-05-29 • via Nuitee