Marroad International Hotel Narita

Hotels
8.1 (3086 reviews)
Komaino 763-1 , Narita , jp

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient airport location
Comfortable beds
Quality shuttle service
Cons:
Noise from the airport
Group tourist disturbances
Lack of signage for amenities

Categories

Cleanliness
7.4
Some reviews praised the cleanliness, but complains about noise impact the perception.
Service
8.4
Generally positive feedback about staff service, though some noise issues were mentioned.
Location
8.9
Excellent location for airport access as highlighted in multiple reviews.
Room Quality
7.9
Rooms were described as comfortable and clean, with some concerns about noise.
Amenities
7.9
Amenities are satisfactory with good offerings, but lack of signage was noted.
Value for Money
7.9
Good value as per guest reviews, but room to improve on offerings.
Food and Beverage
8.4
Positive feedback on the breakfast and dinner buffet options.
Overall Experience
8
Overall experience was satisfactory with good airport services and comfortable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:56

Property Description

Luxurious Accommodations and Convenient Location
Located just a 10-minute drive from Narita Airport, Marroad International Hotel Narita offers free airport shuttles and stunning views of the airport and air crafts from select rooms and restaurants.

Indulge in Relaxation and Entertainment
Guests can unwind in the indoor swimming pool during the summer or enjoy delicious meals at the top-floor Lumiere restaurant offering buffets with airport views. The hotel also features Marroad restaurant serving Chinese and Western cuisine, and the Galaxy bar for cocktails and whiskies.

Additional Amenities and Nearby Attractions
Each room is tastefully decorated and equipped with modern amenities. The hotel provides a convenience store, vending machines, and free luggage storage services. Explore attractions like the Museum of Aeronautical Sciences and Naritasan Shinsho-ji Temple just a short drive away.

Experience comfort and convenience at Marroad International Hotel Narita - book your stay now!

Important information:

Please note guests with a day-use rate cannot stay overnight at the property. They must check out by 18:00 on the same day of checking in.

An extra bed is only available in the Twin Rooms, and requires a reservation at the time of booking. An additional charge applies.

Guests with a tattoo may not be permitted to use the property’s pools or other facilities where the tattoo might be visible to other guests.

Newsstand opening hours -07:00-14:00 and 17:00-23:00

Coin launderette is available 24/7.

For group bookings of 10 rooms or more, a deposit payment must be done 14 days in advance. Please contact the property directly for instructions. Contact details can be found in the booking confirmation.

The sports center (public bath, sauna, gym, and swimming pool) is closed due to equipment failure.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 500 per day.

Location

Guest Reviews

8.1
Based on 3086 reviews
Cleanliness: 7.4
Service: 8.4
Location: 8.9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8
R
RAHEL • couple • ie
7
Ok for a brief stay for stopovers between flights
Pros:

Shuttle bus to the shopping centre, the train station and the airport .

Cons:

The swimming pools are closed.

2026-03-29 • via Nuitee
N
Neus • couple • es
10
2026-03-28 • via Nuitee
N
Nahuel • couple • ar
6
2026-03-28 • via Nuitee
X
Xayrullayev • family_with_children • jp
8
Pros:

Shuttle bus, breakfast

Cons:

It's not enough air oxygen in room, I didn't open windows, air circulation is not good

2026-03-28 • via Nuitee
K
KEN • solo_traveller • jp
8
2026-03-28 • via Nuitee
P
Piotr • family_with_children • pl
8
2026-03-28 • via Nuitee
W
Wayne • couple • za
10
Convenient, clean and lovely facilities
Pros:

Comfortable room and great friendly staff

Cons:

Unfortunately free shuttle service ends too early. Had to get a taxi

2026-03-28 • via Nuitee
B
Benedy • extended_group • us
9
2026-03-28 • via Nuitee
R
Roxelle • solo_traveller • jp
10
2026-03-28 • via Nuitee
B
Ben • family_with_children • au
8
2026-03-28 • via Nuitee
P
Polina • solo_traveller • ae
10
Pros:

Все супер, останавливаюсь второй раз. Ужин дороговат, но разнообразный шведский стол. Персонал постарался и выполнил специальный запрос на расположение номера , спасибо

2026-03-27 • via Nuitee
A
antonio • family_with_children • pt
10
Um Descanso merecido
Pros:

Depois de um.voo longo este hotel dentro do aeroporto foi um oasis num deserto.Foi realmente perfeito por 1 noite para comeco de viagem àdescoberta do Japão

Cons:

Tudo perfeita

2026-03-27 • via Nuitee
S
Sharilyn • solo_traveller • us
1
The staff are all sullen. No one offers to assist or help. We were wondering around attempting to find the shuttle bus a
Pros:

Close to the airport

Cons:

The property was fine. The customer service was the most dismal I have ever encountered.

2026-03-27 • via Nuitee
A
Assel • solo_traveller • kz
8
Я бы обязательно вернулась, если надо переночевать где то рядом с аэропортом.
Pros:

Хорошая локация, шатл бас курсировал от аэропорта и наоборот, приветливый персонал, помогает в любых вопросах и просьбах, всё нужное в номере есть. На первом этаже магазинчик, очень удобно спуститься и купить всё, что нужно. Все сделано для удобства гостей. И очень хорошая цена.

Cons:

На регистрации хотела добавить завтрак, но мне сказали, что это невозможно. Так и не поняла почему, возможно, так как регистрация была поздно, после 10 вечера. Также, на простыне было пятно. Было уже поздно просить поменять. Я уверена Стафф бы помог и поменял.

2026-03-27 • via Nuitee
J
Joe • couple • ca
8
2026-03-27 • via Nuitee
O
Omaimah • solo_traveller • om
7
2026-03-27 • via Nuitee
M
Mc Laughlin • solo_traveller • ie
10
2026-03-27 • via Nuitee
S
Sébastien • family_with_children • be
8
Idéal pour départ ou arrivée du Pays
Pros:

Proximité avec l’aéroport et shuttle gratuit.

Cons:

Rien autour, très pauvre en magasin ou restaurant. Pas vu d’ATM pourtant pratique quand on arrive.
Vieillot.

2026-03-27 • via Nuitee
H
Hideki • couple • jp
8
2026-03-27 • via Nuitee
N
NGUYEN • solo_traveller • jp
8
2026-03-27 • via Nuitee