Las Casas B&B Boutique Hotel, Spa & Restaurante Cuernavaca

Hotels
8.7 (125 reviews)
Fray Bartolome de las Casas 110 , Cuernavaca , mx

Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
High-quality food
Friendly and attentive staff
Great location
Cons:
Maintenance could be improved
Lobby could use more seating

Categories

Cleanliness
8.53
Some areas are noted as old and neglected.
Service
9
The staff was friendly and caring, providing excellent personalized service.
Location
9.04
The hotel is in an excellent location for a comfortable stay.
Room Quality
8.49
Rooms were clean and comfortable.
Amenities
8.52
Standard quality for this hotel tier.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
9.03
Food quality was very high and exceeded expectations.
Overall Experience
8.5
Overall a very pleasant stay with high-quality service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:18

Property Description

Luxurious Accommodation
Las Casas B&B Boutique Hotel, Spa & Restaurante Cuernavaca offers elegant rooms and suites with free Wi-Fi and flat-screen TVs, ensuring a comfortable stay for all guests.

Serene Ambiance
Guests can relax in the communal lounge overlooking the beautiful gardens, providing a tranquil retreat within the bustling historic centre of Cuernavaca.

Convenient Location
Situated just steps away from the Main Square, Cortés Palace, Handcrafts Market, and Cuernavaca’s Cathedral, our hotel is the perfect base for exploring the city's cultural treasures.

Experience the charm of Cuernavaca at Las Casas B&B Boutique Hotel, Spa & Restaurante Cuernavaca. Book now to indulge in a delightful stay.

Important information:

Please note that Las Casas B&B does not accept debit cards.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for MXN 1,020 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 125 reviews
Cleanliness: 8.53
Service: 9
Location: 9.04
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 8.5
R
Ruth couple us
10
Great!
Pros:

Secure and serene in the heart of Cuernavaca. Easy walking to everything. Attentive staff. Delicious dining al fresco - free breakfast. Comfortable bed and delightful pool. Staff speaks English and very helpful.

Cons:

A bit older but perfect

2026-02-11 via Nuitee
N
Nicola family_with_children gb
9
A pretty and comfortable place to stay with an exceptional restaurant attached.
Pros:

You are let in through a gate and immediately enter an oasis of calm and loveliness. It is a really a beautiful place, located in the centre of Oaxaca. Our room was extremely comfortable and offered everything one might need.
Breakfast is unbelievably generous and delicious. The kitchen is of an extremely high standard.

Cons:

Our room did look onto the pedestrian street so noise was a slight issue for us but we were there over a holiday weekend.

2026-02-09 via Nuitee
F
Florencia solo_traveller ar
9
Me encantó. Lo recomiendo
Pros:

Es antiguo pero muy lindo decorado.
Si te gusta lo rústico es muy acogedor.
El servicio y la ubicación son excelentes

Cons:

Internet un poco lenta pero no es importante si la idea es descansar.

2026-02-08 via Nuitee
M
Marc couple es
9
Buena ubicación, servicio, desayuno y caro el precio
Pros:

Desayuno, ubicación, limpieza, comodidad

Cons:

El precio en general, elevado

2026-01-29 via Nuitee
O
OSCAR couple mx
10
Pros:

El servicio de todo el personal, el ambiente es para descansar

2026-01-12 via Nuitee
S
Stefan couple ch
9
Un lugar de paz en el bullicioso centro de la ciudad.
Pros:

Casas BnB está ubicada justo en el centro de Cuernavaca, pero es muy tranquila e íntima.
El restaurante del hotel ofrece la mejor comida que he probado hasta ahora en Cuernavaca.

Cons:

El Suite no tenía cafetera propia ( sin embargo, pude pedir café fácilmente temprano por la mañana ).
El desayuno no empieza hasta las 9:00. Aunque se anuncia como un hotel con spa, no tiene sauna.

2026-01-12 via Nuitee
R
Roberto couple mx
9
Pros:

Lugar

Cons:

La televisión no servía no se podía apagar y no se veían los canales muy vieja

2025-12-27 via Nuitee
R
Roberto couple mx
10
La mejor opcion en el centro de la ciudad
Pros:

Excelente atención, comida deliciosa, habitaciones sencillas pero muy confortables. La variedad del menu es muy buena y los precios son casi iguales a los de cualquier restaurante de cadena. La decoracion vintage le queda muy bien

2025-12-15 via Nuitee
M
María José couple co
8
2025-11-05 via Nuitee
J
Javier solo_traveller us
8
Pros:

El mantenimiento no es lo mejor, repara con cosas que no armonizan.

Cons:

El servicio y la comida.

2025-10-20 via Nuitee
D
DALIA FRANCO solo_traveller mx
10
Estancia muy agradable y confortable
Pros:

La comida es de muy alta calidad. Superó mis expectativas. Todo es delicioso !!!

Cons:

Que no haya área de fumar.

2025-10-13 via Nuitee
G
Galaxia
10
Pros:

Excelente servicio al cliente! Muy bonito y acogedor

2025-10-13 via Nuitee
P
Pablo
10
A nice stay!
Pros:

Included food was great!

2025-10-09 via Nuitee
C
Carlos solo_traveller us
9
Pros:

Muy lindo y cómodo el hotel. Excelente ubicación. Personal muy atento y la comida rica.

Cons:

Solo les diría instalar mosquiteros en puertas y ventanas de las habitaciones para no tener que utilizar el clima a fuerza.

2025-09-04 via Nuitee
L
Lorena
10
Pros:

Excelente lugar para descansar

2025-09-03 via Nuitee
K
Kassandra couple mx
10
Puede mejorar el mantenimiento
Pros:

Servicio personalizado

Cons:

Algunas áreas se ven viejas y descuidadas

2025-08-27 via Nuitee
D
Diego solo_traveller us
8
2025-08-25 via Nuitee
A
Amber
10
Pros:

There are not enough adequate words to describe our incredible stay at Las Casas!! we were a group of parents, traveling to Cuernavaca for the first time. None of us were familiar with the area… HOWEVER, Las Casas went above and beyond to make sure we had outstanding drivers too and from the airport. Rest assured, we were delivered safely. The hotel is incredibly charming and quiet. The staff knocked our socks off! They took beautiful care of us the entire week we were there. If we needed something, they didn’t hesitate to fill that need. Every member of the staff was friendly and caring. Our rooms were kept beautifully clean each day as were the grounds of our hotel. The on-site restaurant delivered meals we could only dream about. Breakfast, lunch and dinner.

2025-07-15 via Nuitee
P
Peter family
2
Pros:

The place looks great in photos, much different IRL. It's old, they had no hot water, the toilet broke within an hour, they had music playing and projected music videos on a wall visible from our room until well past 1:00 am. We paid for 3 nights in advance, one hour after arriving we had a family emergency and had to return to the US, they would not refund any of our money, and would not even let us use the credits from the nights we were not able to use to pay for food or drinks.

2025-06-10 via Nuitee
J
Jorge young couple mx
7
Good
2025-06-03 via Nuitee