Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG

Hotels
•
Holiday Inn Express
8 (516 reviews)
4412 Bass Pro Drive , Garland , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Friendly staff
Cons:
Cleanliness issues
Maintenance needs

Categories

Cleanliness
6.08
The hotel room was reported as not clean and had issues like broken fixtures and mold.
Service
9.55
Accommodating staff and good customer service were frequently mentioned.
Location
9.59
Location was consistently praised with easy access to businesses and attractions.
Room Quality
7.04
Some rooms had issues such as smells and maintenance problems, but comfort was noted.
Amenities
7.57
Amenities like breakfast had mixed reviews, with variability in quality.
Value for Money
7.53
Some felt it did not meet expectations for the cost, but others appreciated the offer.
Food and Beverage
8.08
Breakfast offerings were mentioned as fair but lacking in variety.
Overall Experience
8.55
Overall experience varied, with many positive mentions but some significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:33

Property Description

Modern Accommodations
Holiday Inn Express & Suites Garland E - Lake Hubbard I30 offers stylish and air-conditioned rooms with free WiFi and flat-screen TVs. Some rooms even feature a private balcony for a relaxing stay.

Convenient Amenities
Guests can enjoy free private parking, a fitness center, and a business center during their stay. The 24-hour front desk ensures all needs are met promptly for a hassle-free experience.

Nearby Attractions
Located just a short distance from popular attractions like Dallas World Aquarium and American Airlines Center, this hotel is the perfect choice for travelers looking to explore the vibrant city of Garland.

Book your stay at Holiday Inn Express & Suites Garland E - Lake Hubbard I30 now for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 516 reviews
Cleanliness: 6.08
Service: 9.55
Location: 9.59
Room Quality: 7.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.55
S
shammery • family_with_children • us
10
Pros:

Thank everyone for the wonderful hospitality

2026-04-06 • via Nuitee
B
Bobby • couple • us
8
Pleasant
Pros:

It was nice and clean

Cons:

Next to interstate

2026-03-29 • via Nuitee
S
Shauna • couple • us
10
2026-03-28 • via Nuitee
R
Ron • couple • pe
10
2026-03-25 • via Nuitee
S
Shannon • couple • us
4
Felt uncomfortable and ill at ease.
Pros:

Good location by the lake.

Cons:

1) there were bugs in the bathroom.
2) the heater was on in the living area section and the a/c was on in the bedroom section. It took a while for the room to cool down.
3) there were lighting issues in the bedroom section.

2026-03-24 • via Nuitee
L
Lori • couple • us
10
2026-03-20 • via Nuitee
G
Garry • solo_traveller • us
5
The room was not clean to my liking
Pros:

Location to my job

Cons:

Not clean

2026-03-19 • via Nuitee
K
Karen • family_with_children • us
7
2026-03-15 • via Nuitee
G
Gary • family_with_children • us
9
2026-03-04 • via Nuitee
B
Bianca • family_with_children • us
10
My go to hotel
Pros:

My kids and I loved it. Felt safe and they loved the breakfast

Cons:

Na

2026-03-01 • via Nuitee
B
Bianca • couple • us
10
2026-03-01 • via Nuitee
D
Deyton • family_with_children • us
10
Pros:

Loved everything about this hotel

2026-02-27 • via Nuitee
T
tinch • family_with_children • us
6
2026-02-23 • via Nuitee
K
Katrina • family_with_children • us
8
Great Stay!
Pros:

Staff were nice and attentive. Hotel was clean and smelled fresh.

Cons:

We thought our room was supposed to be to have a two beds and a couch sleeper but it only had two beds. We came to this hotel because our water heater flooded our home.

2026-02-10 • via Nuitee
J
Junaid • family_with_children • pk
8
Location
Pros:

Nice location.

2026-01-28 • via Nuitee
T
Towns • couple • us
10
It’s was good I slept comfortable and they was nice and sweet
Pros:

How the bathroom was and how clean it was .

Cons:

I like everything it wasn’t nothing I didn’t like

2026-01-28 • via Nuitee
P
Palacios jr • family_with_children • us
10
Very comfortable
Pros:

Timing

Cons:

Clean

2026-01-21 • via Nuitee
B
Benitez • family_with_children • us
9
Cons:

Navidad ,restaurants cerrados ,no breakfast.

2026-01-21 • via Nuitee
K
Katelyn • couple • us
3
Terrible.
Cons:

Hotel room was not clean like I’m used to. The water pressure was terrible. The sink wouldn’t drain after use. The cabinets above the microwave were falling down. All around, this hotel was not worth the price paid. I felt like I was staying in a motel 6.

2026-01-20 • via Nuitee
S
Sayed Khamare Alam • family_with_children • ca
8
Decent place to stay
Pros:

Peaceful location

Cons:

No bottled water service!

2026-01-19 • via Nuitee