Hampton Inn & Suites San Mateo-San Francisco Airport

Hotels
•
Hampton Inn
9.1 (761 reviews)
2940 S. Norfolk Street , San Mateo , us

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great breakfast variety
Friendly staff
Clean facilities
Cons:
Noise from housekeeping
High pet fee
Breakfast quality issues
Thin walls

Categories

Cleanliness
9.18
Generally clean based on positive remarks, but some issues with odor noted.
Service
9.65
Positive feedback regarding staff friendliness and responsiveness.
Location
9.69
Convenient location for accessing attractions and restaurants.
Room Quality
8.64
Rooms were comfortable but some complaints regarding noise and bed firmness.
Amenities
9.17
General amenities met expectations, though some comments on breakfast quality.
Value for Money
8.13
Perceived value affected by high fees for pets and breakfast quality criticisms.
Food and Beverage
8.68
Breakfast variety was appreciated, but quality was criticized in some reviews.
Overall Experience
9.65
Generally a positive stay with preferences to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:01

Property Description

Convenient Location
Located in San Mateo, Hampton Inn & Suites San Mateo-San Francisco Airport offers easy access to popular attractions like Shoreline Amphitheatre and Oracle Park. With Union Square and Oakland Coliseum also within reach, our hotel provides the perfect base for exploring the area.

Comfortable Accommodation
Our air-conditioned rooms feature private bathrooms, TVs, and complimentary toiletries, ensuring a comfortable stay for all guests. The attentive reception staff is always on hand to offer tips and assistance, making your visit even more enjoyable.

Nearby Landmarks
Situated just a short distance from San Francisco City Hall, Moscone Center, and San Francisco International Airport, Hampton Inn & Suites San Mateo-San Francisco Airport is the ideal choice for travelers seeking convenience and comfort during their stay.

Book your stay at Hampton Inn & Suites San Mateo-San Francisco Airport now for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 761 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.69
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 9.65
C
Chung Yan • solo_traveller • nl
9
Good overall
Pros:

Clean and friendly staffs. Room is spacious. Location is great.

Cons:

The shower and bath were broken. The TV channel is laggy (needed to watch World Cup). Eventually moved to another room.

2026-07-04 • via Nuitee
M
Marisa • extended_group • ca
10
Thoroughly enjoyed my stay, location and breakfast were great. Hotel was clean and bright!
Pros:

Front desk staff was always friendly and helpful. Hotel hallways were bright and clean, really enjoyed my stay.

Cons:

The shower had very little water pressure but other than my stay was perfect.

2026-06-26 • via Nuitee
S
SHOSHANA • solo_traveller • il
9
2026-06-24 • via Nuitee
M
Mara • couple • us
7
Nice hotel, but disappointed with WiFi and tv
Pros:

Clean, good location

Cons:

WiFi kept disconnecting me. Watching World Cup, the tv would go dark, saying off air. Really?

2026-06-23 • via Nuitee
V
Vivian • extended_group • hk
5
2026-06-22 • via Nuitee
D
Daniel • couple • us
10
Pros:

Clean room, comfort beds and good breakfast.

2026-06-20 • via Nuitee
P
Patrick • solo_traveller • il
10
2026-06-18 • via Nuitee
T
Teresa • couple • us
1
Pros:

Smell

Cons:

Old

2026-06-17 • via Nuitee
A
Alvin • solo_traveller • us
9
2026-06-16 • via Nuitee
J
Jose • couple • us
10
2026-06-15 • via Nuitee
M
maribel • family_with_children • us
8
2026-06-15 • via Nuitee
S
Shengchu • family_with_children • us
10
2026-06-14 • via Nuitee
S
SHOSHANA • solo_traveller • il
10
מלון מודרני וכייפי.
Pros:

מלון מודרני, לובי גדול ויפה. חצר מרוצפת, יפה ומזמינה עם שולחנות ישיבה, תנור עצים ומשחקים לילדים. הצוות בקבלה חביב וידידותי. הבחורה בקבלה זכרה אותנו כשחזרנו אליו לאחר שבוע.
ארוחת בוקר טובה.
קפה לאורך היום בלובי.

Cons:

חדר שירותים אחד גדול ולא נקי בקומת הכניסה. הספות בלובי מלוכלכות. התמונות בטלביזיה הגדולה בלובי תקועות. כדאי להחליף גם אותה. רצפת המקלחת לא נקיה בקיצור, תחזוקה בעייתית.

2026-06-12 • via Nuitee
J
Jean • solo_traveller • us
10
Pros:

The hotel is in a very convenient location to the San Francisco Airport. The grounds are well lit and very safe. The hotel itself is very clean.

Cons:

Nothing to complain about.

2026-06-02 • via Nuitee
A
Amanda • solo_traveller • us
8
Pros:

The hotel was clean, the free breakfast is a plus! But it is right down the street from apple fritter which is also delicious!

Cons:

We had some issues with our keys, first my brothers wasn't working he got his replaced then mine didn't work and I had to get mine replaced as well, so a little bit of a pain but they were fast about replacing them and nice about it

2026-06-01 • via Nuitee
D
deep2930 • solo_traveller • in
10
2026-06-01 • via Nuitee
L
Lawrence • couple • us
9
Clean, modern, good location
Pros:

Clean, modern, convenient location. Free parking. Breakfast a little better than most.

Cons:

Small problem- thermostat didn’t control the temperature very well and I had to get up in the middle of night to adjust it

2026-06-01 • via Nuitee
D
Dennis • family_with_children • de
9
2026-05-31 • via Nuitee
E
Evgeny Kruglov • solo_traveller • fi
8
2026-05-31 • via Nuitee
S
Shelby • extended_group • us
10
2026-05-28 • via Nuitee