Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good value for money
Cons:
Cleanliness issues
Old facilities
Limited amenities

Categories

Cleanliness
5.8
Several reviews mention cleanliness issues, with specific complaints about the state of rooms and bathrooms.
Service
8.3
Positive feedback regarding helpful and friendly staff, enhancing the overall service rating.
Location
8.3
Multiple reviews highlight the hotel's great location in the city center, contributing to a higher score.
Room Quality
6.8
Mixed sentiments regarding room quality, with some complaints about the lack of windows and old furnishings.
Amenities
6.8
Amenities received mixed feedback, with some positives noted but also issues surrounding cleanliness.
Value for Money
7.8
Positive comments regarding the value for the price, especially in terms of location and services provided.
Food and Beverage
7.3
Good reviews on breakfast but some service timing issues noted; a decent score for the food offered.
Overall Experience
7.3
General sentiment is largely positive with some caveats; still, many guests express desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:31

Property Description

Prime Location with Stunning Views
Overlooking the historic Wat Ounaloum Pagoda, Best Central Point Hotel offers a central location in Phnom Penh City, just 170 meters from the National Museum. Enjoy sweeping views of the town from the comfort of your room.

Delightful Dining Options
Indulge in a fine selection of traditional Khmer and Western dishes at the on-site restaurant while taking in the picturesque surroundings. For a more intimate experience, opt to have your meals served in the privacy of your own room.

Convenient Services and Amenities
From a 24-hour front desk to car rental and currency exchange services, Best Central Point Hotel ensures a hassle-free stay. Explore the city with ease with ticketing services available at the on-site tour desk.

Book your stay at Best Central Point Hotel for a memorable experience in Phnom Penh City.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$8 per person per night when using an available cot.
    People 2 years old and over stay for US$8 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 1039 reviews
Cleanliness: 5.8
Service: 8.3
Location: 8.3
Room Quality: 6.8
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 7.3
Overall Experience: 7.3
G
Grzegorz solo_traveller pl
10
2026-04-11 via Nuitee
G
Grzegorz solo_traveller pl
10
2026-04-11 via Nuitee
C
Christopher solo_traveller ca
7
2026-04-11 via Nuitee
N
Noemie couple fr
8
Pros:

L’emplacement est idéal et la chambre était très confortable

Cons:

Le choux au petit-déjeuner était très limité et les quantités servies aussi

2026-04-09 via Nuitee
M
Mollie couple gb
8
Pros:

Not too far of a walk from the night market and many restaurants and bars on the street and nearby. Room clean and spacious and staff lovely.

2026-04-07 via Nuitee
E
Ernest solo_traveller pl
5
An experience I will definitely include in my travel stories
Pros:

If you are interested in museums, old town, or man nightlife then location is pretty good.

Cons:

The room had a few insects, which I wouldn’t normally mind. However, the main issue appeared after the first night, when I was bitten by bedbugs. At first, I thought they were mosquito bites, but the marks were larger, appeared in clusters, and were much more itchy. I only realized this a few days later.

My room was located on the top floor, which was not accessible by elevator. I suspect that this issue may not affect all rooms, but it was unfortunately the case in mine.

2026-04-06 via Nuitee
D
Dylan couple gb
1
Beware of Room 106 and Lift up the Mattresses
Pros:

I did not like anything about this property. Especially not the cockroaches in my bed and dirty stains on the sheets. I’d say best thing about this property was leaving, even if i didn’t get my money back.

Cons:

There is a lot to dislike about this property. We booked for 4 nights and left after 1 night. Firstly, we noticed that the rooms looked a lot more outdated than in the photos provided online. This was initially fine until we also realised that there were lots of stains around the room including on the walls and on the bed sheets. We tried to get past this and just get to bed as we had a busy day travelling. But in the night I woke up to find the bed and floor of the hotel had many cockroaches on them. It was too late to find new hotel for that evening so we had to stay the night. In the morning, I lifted up the mattress in room 106 and there was atleast 12-15 cockroaches underneath crawling on the bed frame and mattress. This completely put us off staying in the property as the place was infested with cockroaches. We immediately checked out and raised this issue with the manager online and quite frankly the way she reacted was down right appalling. She refused to refund us for the remaining 3 nights stay with the hotel as we didn’t raise the issue while we were there. They also stated that they could change our room. After explaining that I didn’t want to stay in any room of her hotel. It was clear to see she wasn’t going to refund us for the money. I even asked her 3 times if she would stay in the rooms in her own hotel and she would not answer the question. It was clear to see as soon as we decided we were going to leave the hotel she was not going to refund us. Bearing in mind we paid for 4 nights stay and after we left they probably put someone else in straight away. There is also many reviews saying this company steals belongings and cash so we did not feel safe staying in the hotel for any more days.I hope she is happy with the $85 dollars she took from me and uses the money to hopefully pay a cleaner to clean the rooms.

2026-04-05 via Nuitee
E
Emily couple gb
1
2026-04-04 via Nuitee
M
marco solo_traveller it
7
2026-04-01 via Nuitee
G
gerald solo_traveller fr
9
Pros:

4e passage dans cet hôtel. Service toujours aussi sérieux. Je reviendrai.

Cons:

Rien

2026-04-01 via Nuitee
M
Mazzani couple fr
8
2026-03-31 via Nuitee
D
daniel couple fr
10
Pros:

Tout

Cons:

La première chambre empestait le tabac
Nous avons pu en avoir une autre sans problème

2026-03-31 via Nuitee
G
gerald couple fr
9
Pros:

Troisième passage ici. Excellent service

Cons:

Rien

2026-03-30 via Nuitee
S
Stanley solo_traveller us
10
2026-03-29 via Nuitee
T
trudi couple gb
8
A value hotel in a good location
Pros:

Friendly staff
Good location

2026-03-27 via Nuitee
W
Warwick solo_traveller au
9
2026-03-26 via Nuitee
J
James couple se
10
2026-03-26 via Nuitee
N
Nicolas solo_traveller fr
7
pour un court séjour sa va
Pros:

l'emplacement central, même si la rue est un peu bruyante,

Cons:

lit pas confortable

2026-03-25 via Nuitee
P
Pierre couple fr
8
Pros:

Tout

2026-03-25 via Nuitee
J
john couple kh
7
Pros:

All ok

Cons:

Nothingl

2026-03-24 via Nuitee