Hotel Royal Hoi An - MGallery

If you want a beautiful hotel right in the heart of Hoi An with the river at your doorstep, this is a wonderful place to stay.

We stayed here for three nights in March, and in my view the hotel has one of the best locations in Hoi An. It faces the river and everything in the old town is within easy walking distance, which makes exploring the town incredibly easy and enjoyable.

Before anything else, I want to give the hotel huge kudos for their kindness and professionalism. I had mistakenly booked our room for the wrong month — February instead of March — and only realized after the original booking dates had already passed and the reservation had been marked as a no-show. When I contacted the hotel to explain that it was a genuine clerical error, they were extremely kind and considerate and moved the booking to the correct dates without charging any penalty. Considering how busy the hotel is, that gesture spoke volumes and was greatly appreciated.

We stayed in the new wing in a river-facing room, which was lovely, with a small balcony and beautiful views of the river. The hotel itself is charming and also has a very good Japanese restaurant.

The welcome experience is warm and thoughtful — the staff member who checks you in personally walks you to your room and explains everything, which is a very nice touch.

The breakfast is extraordinary, with a generous and beautifully presented spread. There are plenty of freshly baked breads along with a great mix of Western and Asian options, including Vietnamese dishes — overall a really impressive selection.

The room itself was comfortable, although the bathroom design is slightly awkward, particularly because there isn’t much storage space for personal toiletries.

One practical thing to keep in mind is that river-facing rooms can be a little noisy at certain hours, since the hotel sits right in the middle of the town’s activity and the rooms are not heavily soundproofed. If possible, it’s worth requesting a room on a higher floor, where the noise tends to be less noticeable. I would also definitely recommend asking for a room in the new wing.

Having stayed in quite a few hotels across Southeast Asia, this property stands out for its location and the genuine warmth of its service.

Best for: travellers who want to stay right in the center of Hoi An with everything within walking distance.

We would happily stay here again, and thank you to the team for making our visit so comfortable.

We had the most fabulous few nights in this hotel. The rooms were gorgeous. The staff are what makes this hotel so special. Vy on reception was excellent - so friendly and so helpful as we were having such a nice time we decided to extend our stay.

Another highlight was the Woosah spa. I had a facial and foot massage with the lovely Thao. It was probably one of the best spa treatments I’ve ever had. Totally relaxed afterwards.

We were unlucky with the weather while in Hoi An, but between the rain showers we walked into the old town. The hotel is in a great location for this as we were in the heart of the old town in minutes.

Overall, this was a great stay at a great hotel.

Great hotel, large room, service with a smile, always helpful, very close to the old town.

Beautiful hotel, lovely staff and food
Central and short walk to old hoi an
Highly recommend
Miss vy very helpful

Very Professional hotel Management. We had issues with recent booking which wasn't caused by the hotel and the staff went above and beyond to help resolve when they didn't have to, as it wasn't their fault, it was caused by the issue in the emirates . I will definitely book my next trip with this hotel.

I had a wonderful stay at the Royal Hotel Hoi An. My river view room was absolutely beautiful and very relaxing. The location is perfect—just a short walk to the Old Town, which made exploring Hoi An so easy and enjoyable.
I also really enjoyed the spa, which was a great way to relax during my stay. The room service was excellent, the breakfast had a good variety, and the staff were incredibly friendly and welcoming throughout my visit.
Overall, it was a very comfortable and pleasant experience, and I would definitely recommend this hotel to anyone visiting Hoi An

Excellent hotel! Beautiful room, very good service, nice pool areas. Superb breakfast!

Stayed her two nights. The room was great, bathroom clean, noise level minimal.

Excellent hotel!! Amazing facilities and fantastic staff, friendly but very professional. Breakfasts are delicious- anything you want to eat is available! Would definitely come back again.

Excellent location. Lovely hotel. Would definitely recommend. Rooms great size. Comfortable beds.

An excellent place to stay if visiting Hoi An, magnificent and opulent Hotel with amazing on site facilities. Room was wonderful and probably the most comfortable bed you could sleep in throughout Vietnam! Breakfast buffets in Faifoo Room were delicious and the hotel reflects Vietnamese-Japanese heritage. Located in a prime location for walking distance exploration of the main attractions and riverside. Small touches from the hotel such as surprise evening treats of home baked pastries and chocolates were much appreciated. A wonderful place to stay and highly recommended. A big thank you from Amy & I! Gammon!

Amazing 5 star hotel, staff are great! Location is brilliant, easy to walk around.
Everything about hotel was exceptional. Would highly recommend this hotel⭐️⭐️⭐️⭐️⭐️

Fantastic service from arriving to cleaning to pool and dining area - everyone was so helpful and friendly.
The hotel is in a great area of Hoi An and has a sister hotel by the beach which we were allowed to use their facilities.
Overall a fantastic stay and would recommend highly
Oh and the rooftop bar and pool are amazing for views of Hoi An and a quiet drink

I was honestly disgusted by my stay here. i booked a Royal deluxe king with executive lounge access having researched all local hotels this seemed the best despite it not having Accor connections anymore, now i know why, im sure Accor terminated the association.

My room at first seemed to be pleasant enough, a little dark and a tad musty in smell and the view of the river was okish looking away from Hoi An but it was large with had a nice little balcony. However, on the first night when i got into bed i suddenly noticed the most horrible stench, it only took me a little sniff to realise it was the bed itself, it stank of poo. I immediately phoned reception who said dont worry we will change the sheets, hummm that wouldn't fix the problem as it was the bed and honestly i waited 15 minutes (bear in mind it was 11pm and i wanted to go to sleep) and no one came so i plodded on down to reception in my pjs to complain, all i got was sorry and do you want a different room instead, yes please... so i got the same style room the other side of the building.. now at 11pm i was a little miffed to then have to move all my stuff myself over and it wasn't a room next door and was offered nothing in a way of an apology (something im sorry a supposedly 4 star hotel would offer on such a serious health risk). I at least expected a sorry about that when i checked out but no nothing, and honestly that left me wondering how clean if at all any of the rooms were.

Great location in the old city
Well atmosphere
Big room
Good value for money

My friends and I stayed here over New Year’s and had an enjoyable visit. The hotel staff was friendly and made the check-in / check-out process very easy. The hotel is located in a safe area along the water, very convenient to restaurants, coffee shops, and shopping.

Lovely stay at the Royal. Nice room, breakfast & we enjoyed having use of the Wyndham hotel facilities at the beach.

Beautiful experience from check in to check out. Customer service was impeccable and the intercontinental breakfast was excellent! The room was spacious and facilities were great too! I would come back in a heart beat

A lovely and comfortable stay at Hotel Royal Hoi An. Stayed for 5 nights. Excellent buffet break. Stay were friendly and attentive. Great location, easy walk to Old Town, many restaurants, cafes, shops and an abundance of tailors for those interested in custom made clothes. Free shuttle to/from Danang Airport at set times. Small fitness room and two pools which weren’t overly busy. We used the billiards table once which was fun. Also free shuttle twice a day to/from beachfront sister property. Gorgeous views from our balcony overlooking the river and city. Large rooms. Great value.

Excellent hotel in all categories. Central location, short walk to the old city. Amazing design. Large and very comfortable room overlooking the river. Exceptional service. Great breakfast. We really enjoyed our stay at the hotel.