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Please inform Resorts World Genting - Crockfords in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. From 1st January 2023, Effective 1st March 2022, a Sustainability Fee of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in.
WiFi is available in the hotel rooms and is free of charge.
Private parking is possible on site (reservation is not needed) and costs MYR 3 per hour.
Pets are not allowed.
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
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