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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Babysitting/child services
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Minimarket on site
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Wheelchair accessible
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Kid meals
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Toilet with grab rails
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Open-air bath
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Lower bathroom sink
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Public Bath
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Higher level toilet
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Hot spring bath
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Sun loungers or beach chairs
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Picnic area
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Shallow end
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Kids' pool
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Mobile app for room service
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Themed dinner nights
Review Highlights
Categories
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Property Description
Convenient Location: Strategically located in the heart of Denpasar, Inna Bali Heritage Hotel offers easy access to nearby attractions such as Sanur Beach and Art Center Bali.
Comfortable Accommodation: The air-conditioned rooms feature a seating area, desk, and en suite bathrooms with both bathtub and hot/cold shower facilities. Guests can enjoy garden views from their rooms.
Great Facilities: Take advantage of the pool, free WiFi in public areas, Sinta Restaurant serving Indonesian dishes, and helpful services like car hire, airport transfers, and meeting/banqueting facilities.
Experience the best of Denpasar at Inna Bali Heritage Hotel. Book now for a memorable stay!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Helpful staff. Great pool. Nice restaurant.
Nice pool, friendly helpful staff, good value. Breakfast is good value..
There are great markets not far away.
The room could be cleaner and at 100 years old it's showing it age.
Charme colonial hollandais un peu désuet du tout premier hôtel touristique construit à Bali (1927)
Les salles bains sont le point noir de cet hôtel. Elles sont certes propres mais tellement vétustes
L'extérieur
La salle de bain
Le petit déjeuner
Das Hotel es ist ein wirkliches Refugium ,traditionell eingerichtet, mein Zimmer sogar mit Balkon ,hat einen Pool und einen schönen offenen Sitzbereich. Habe mich wohl gefühlt.
Zu Fuß ist es etwas weit in die Stadtmitte-habe mir immer ein Motorrad Taxi genommen
Its an old colonial style with big Veranda, good value for money.
Lack of maintenance, bathroom is quite dirty with the sink tap broken. Swimming pool is full of algae.
Simple, quite, very good for a one night stop over
Some xmold spray on tiles in bathroom would not go a miss.
Absolutely horrible experience. I am genuinely shocked that a hotel can be this bad. I have stayed in many hotels before, but I have never experienced anything remotely this disgusting and disappointing.
When I first entered my room, the bed sheets were covered in visible stains. I immediately asked for another room because I simply could not accept sleeping in a bed like that. Unfortunately, the second room was no better — there were stains all over the sheets there as well.
After complaining again, I was given a third room. There were slightly fewer stains, but the sheets were still dirty. At that point, I was basically expected to just accept it and make do with the situation. Absolutely unacceptable.
The bathroom was honestly disgusting. It was so dirty that I couldn’t even bring myself to take a shower. The level of cleanliness was completely unacceptable for a hotel.
The water situation was another ridiculous experience. Guests are given only two tiny 250 ml bottles of water — just 500 ml in total per day. When I asked for more water, I was told to wait. I waited for approximately an hour, only to be told that guests are only allowed those two bottles per day.
What makes this even more ridiculous is that when I told the staff that I was going to leave a review about the experience, Adi suddenly went and brought me two bottles of water. So apparently, the rules can change when a negative review is on the line. This was extremely unprofessional and only made the whole situation more frustrating.
There was also a very worrying incident involving my ID card. Adi, the person working at reception, was responsible for handling my ID card and somehow left it underneath the printer. I only got it back several hours later after I personally went back and asked about it. Having to chase the hotel myself to get my own identification document back is completely unacceptable and extremely concerning.
Staff were helpful , front good and drink area was good.
Blankets on bed were not clean , staff did replace immediately which was appreciated.
Camere colorate, ristorante rooftop
Tutto ok!
Staff was amazing and very helpful, loved the pool
Sheets were a bit stained, building is old but it’s good value for money
staff very welcoming. nice and innocent people. though the room not that luxury but it had the warmth..pool great. only in morning kids used to make noises but that's ok. breakfast good- just needed
bathroom could be better- shower anf bath rub too old
Le personnel vraiment adorable
Le petit déjeuner, bon, sur une grande terrasse sympathique
Honnêtement, tout le reste
L’éclairage qui donnait l’impression d’hôpital, les draps qui n’étaient pas très propres, les voisins ou le personnel du ménage qui parlent très fort très tôt le matin devant la chambre, peu de pression dans la douche, la propreté de la salle de bain à revoir…
Staff friendly
Sheets on bed were not clean.
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