Schoenbrunn Inn

Hotels
•
RocketFuel (FR)
8.3 (187 reviews)
1186 West High Avenue , New Philadelphia , US
+1 330-339-4334

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (named staff praised)
Clean rooms reported by many guests
Comfortable beds
Large indoor pool and hot tub
Convenient location and free parking
Nice, bright property and bar/restaurant
Quiet for many rooms
Good shower pressure
Cons:
Inconsistent cleanliness (dirty carpets, stained sheets, peeling bathroom walls)
Limited or basic breakfast options
Noise issues (loud water lines, slamming doors, elevator traffic)
Sauna occasionally out of service
Pool towels sometimes not well stocked
Some rooms face unattractive views (concrete wall)
Outdated bathroom fixtures (shower faucet, tub plug placement)
Occasional carpet/room trim maintenance needed

Categories

Cleanliness
7.6
Mixed cleanliness: many guests called rooms and public areas clean, but several reports note dirty carpets, stained sheets, a coffee spot under a caddy, peeling bathroom walls and a tub plug left off the drain — lowers this score.
Service
9.4
Consistently praised staff: multiple reviews name Becky, Teresa, Mandy and management as friendly, helpful and accommodating; service is a clear strength.
Location
8.7
Location appreciated by many (convenient for events, parking in front), though one guest was assigned a ground-floor room facing a concrete wall which affected perception.
Room Quality
8
Generally comfortable rooms and beds noted, good shower pressure; issues include noisy plumbing/water lines, traffic/noise near elevators, some outdated fixtures and a few reports of dirty sheets or bathroom wear.
Amenities
8
Strong amenities overall (large indoor pool, hot tub, sauna mentioned frequently), though some guests reported the sauna was out of service and pool towels/trim needed attention.
Value for Money
8.4
Perceived as good value by many guests (free parking, convenient location, comfortable beds); a few felt breakfast options could be better but overall value remains solid.
Food and Beverage
7.9
Breakfast is basic and convenient (bagels, waffles, yogurt, coffee) but several guests wanted more variety, later service, or low-carb/high-protein options; the on-site bar/restaurant received positive mentions.
Overall Experience
8.4
Overall positive guest sentiment with many strong recommendations and repeat-stay intent; occasional issues (noise, cleanliness, breakfast) temper but do not dominate the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Luxurious Amenities
Schoenbrunn Inn offers an indoor pool, a spa, and a fitness centre for your relaxation and wellness needs. Enjoy the convenience of free WiFi access throughout the property.

Comfortable Accommodations
Each room is equipped with modern amenities including a TV, air conditioning, and a microwave. The cozy dining area features a refrigerator, perfect for storing your favorite snacks.

Convenient Location
Located in New Philadelphia, our hotel is just 4 km from the Warther Carving Museum and 47 km from Akron-Canton Regional Airport. Take advantage of our free parking and explore the nearby attractions hassle-free.

Book your stay at Schoenbrunn Inn now and experience a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-09-02 until 2026-08-30
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAK

Location

Guest Reviews

8.3
Based on 187 reviews
Cleanliness: 7.6
Service: 9.4
Location: 8.7
Room Quality: 8
Amenities: 8
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.4
C
Cherrie • family_with_children • us
10
2026-11-07 • via Nuitee
K
Kilgore • couple • us
10
We were out for a wedding, and this hotel was the closest to the venue. It was very nice!
Pros:

The staff was very nice. It was clean. The bar/restaurant was nice.

2026-10-27 • via Nuitee
M
Mary Lynn • couple • us
5
Breakfast was good, place is nice and bright
Pros:

Location

Cons:

The bathroom walls were peeling and the tub plug was on a shelf rather than in the drain

2026-10-27 • via Nuitee
W
Wright • family_with_children • us
6
Up all night from loud water lines and slamming doors
Pros:

Rooms are mostly clean besides the carpets and parts of the bathroom, pool and hot tub were great sauna seemed to be broken for our stay.

Cons:

Our room had a water line in the wall that was very loud going off throughout the night. Bed was big but not very comfortable. Morning breakfast could have more options and be open a bit later. Sauna was not operational when we wanted to use it. Pool towels were not well stocked. Also heard doors slamming shut all night from other rooms and the exit by our door.

2026-10-26 • via Nuitee
T
Todd • couple • us
7
Did enjoy overall and lady's at front desk were very nice
Cons:

Pool area need a little work, trim needs replaced. Carpet in rooms a little dirty

2026-10-23 • via Nuitee
K
Kirkpatrick • family_with_children • us
8
2026-10-22 • via Nuitee
L
Lucinda • family_with_children • us
10
Pros:

Hotel was beautiful! The room was clean. The beds were so comfortable! The staff was so nice. We visited the bar and Theresa was so sweet and kind! The pool was great for the kids! I would definitely stay here again!!

Cons:

Nothing bad to say about this hotel at all

2026-10-22 • via Nuitee
M
Marsha • solo_traveller • us
4
A different room not facing the pool would have probably changed my opinion.
Pros:

Staff were very friendly.

Cons:

The room was across from the elevator and stairs so there was noise and traffic from the. The pool was on the backside of my room and was open and used until midnight. Noise from the down stairs traveled too. Also the sheets on one of the beds were dirty.

2026-10-21 • via Nuitee
B
Barry • family_with_children • us
9
2026-10-20 • via Nuitee
C
Charles • couple • us
8
2026-10-19 • via Nuitee
A
Adelheid • family_with_children • at
7
Pros:

Standort und Ausstattung in Ordnung.

Cons:

Wir wurden in einem Zimmer im EG untergebracht, direkt vor dem Fenster konnten wir nur auf eine Betonmauer sehen.( Es war nur ein schmaler Gang zwischen Mauer und Fenster). Vielleicht könnte man solche Räume zu einem reduzierten Preis vermieten oder gar nicht.

2026-10-17 • via Nuitee
J
Jeanette • solo_traveller • us
10
Pros:

Staff was friendly and accommodating to our needs.

Cons:

The shower faucet needs updated

2026-10-13 • via Nuitee
R
Robin • extended_group • us
8
Very good
Pros:

It was good , I wish there was a hot breakfast, but I no complaint

Cons:

Put a fan in the bathroom

2026-09-18 • via Nuitee
K
Kevin • solo_traveller • us
8
2026-09-08 • via Nuitee
F
federica • solo_traveller • it
10
Consigliatissimo
Pros:

Pulito, camere grandi e letto comodissimo.
Ho molto apprezzato la piscina e l'idromassaggio.
Consiglio anche il ristorante bbq hog heaven, a 2 minuti dall'hotel.
Parcheggio gratuito di fronte all'hotel

Cons:

Colazione un po' povera

2026-08-21 • via Nuitee
C
Cynthia • extended_group • us
9
Pros:

Was a nice, clean, convenient place to stay. The staff were very friendly and helpful especially Becky. Enjoyed the large indoor pool and sauna. Would stay here again.

2026-08-13 • via Nuitee
T
THERESA • couple • us
6
Pros:

Location

Cons:

Bathrooms were a little dirty

2026-08-08 • via Nuitee
J
Javier • couple • us
10
2026-08-03 • via Nuitee
C
Christopher • family_with_children • us
8
Pros:

The kids loved the pool and hot tub! Beds were comfy and shower pressure was great! Staff was super friendly!

Cons:

Room needed a little more attention for cleaning, lifted up the coffee caddy and there was a coffee spot under it that was fresh. Would have loved more outlets to plug up electronics as we had 4 of us there and had to rotate out charging

2026-07-06 • via Nuitee
P
Patricia • couple • us
8
Pros:

Typical hotel breakfast! Bagels, waffles, yogurt, fruit, juice, coffee and breakfast sandwiches.

Cons:

Nothing

2026-07-06 • via Nuitee