Nova Highlands Hotel

Hotels
6.6 (1260 reviews)
The Square, Jalan Aranda Nova, Greencow, Cameron Highlands , Cameron Highlands , my

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Terrace
Family rooms
Garden
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Cons:
Unclean rooms
Poor service quality

Categories

Cleanliness
3.81
Multiple comments regarding dirty rooms, moldy bathrooms, and poor cleanliness.
Service
8.28
Service was deemed satisfactory by a few guests, but there were issues with response times.
Location
8.82
Positive mentions of the hotel's location near shops and markets.
Room Quality
5.77
Mixed feelings on room quality, with some mentions of comfort but also issues with cleanliness.
Amenities
4.8
Limited amenities and issues like non-functional TV and insufficient towels reported.
Value for Money
6.76
Some guests felt the value did not match the price, especially regarding facilities.
Food and Beverage
7.81
No specific mentions but considered average for hotel quality.
Overall Experience
6.78
Overall mixed sentiment, with several guests expressing dissatisfaction and disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:13

Property Description

Modern Suites with Free WiFi
Nova Highlands Resort and Residence offers modern suites with free WiFi access, ideal for staying connected while enjoying your stay in Cameron Highlands.

Direct Access to Shopping Arcade
Guests at the resort enjoy direct access to Cameron Square shopping arcade, offering convenience and a variety of dining and shopping options just steps away from their accommodation.

Convenient Amenities and Services
From private balconies and kitchenettes in every suite to 24/7 reception assistance and bike rentals for exploring the area, Nova Highlands Resort and Residence ensures a comfortable and hassle-free stay for all guests.

Book your stay at Nova Highlands Resort and Residence now for an unforgettable experience in Cameron Highlands.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The property's reception opening hours are from 07:00 to 23:00.

FOC early check in at 13:00 during low period (subject to availability).

Please note that the check-in is at the retreat building which is located next to the Cat House.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People 7 years old and over stay for MYR 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 1260 reviews
Cleanliness: 3.81
Service: 8.28
Location: 8.82
Room Quality: 5.77
Amenities: 4.8
Value for Money: 6.76
Food and Beverage: 7.81
Overall Experience: 6.78
M
Mohd Jamsari Bin Mohd Yusof • family_with_children • my
10
Penginapan yang selesa dan berbaloi untuk nilai wang anda
Pros:

Kemudahan yang baik dan mudah untuk di acses

2026-07-18 • via Nuitee
H
Hamirol • extended_group • my
7
2026-07-18 • via Nuitee
U
Umer • family_with_children • au
10
Over all it was excellent value for money.
Pros:

We were in a two bedroom apartment. The rooms were clean and the beds comfortable. The view from the balcony was amazing. The weather was perfect and a respite from the heat of KL weather. There was onsite parking available at a charge that was validated and nullified on checkout. There is a shopping centre under the hotel so it is convenient for groceries, eating out and light shopping.

Cons:

The breakfast was nothing to write home about. It was sufficient and was included with in the room cost. Otherwise, I would not have paid for the breakfast if there was an extra charge.

2026-07-14 • via Nuitee
K
Kiet • family_with_children • my
6
Pros:

Big

Cons:

The balcony cannot be used, no chairs and table provided

2026-07-13 • via Nuitee
M
Mustaqim • family_with_children • my
7
2026-07-11 • via Nuitee
A
ASMA SALSABILA • extended_group • my
10
2026-07-10 • via Nuitee
N
Noor Samirah • couple • my
8
Terbaik selesa.
Pros:

Luas dan selesa sangat .

Cons:

Lantai dekat living room xmop hitam seluar anak merangkak , hairdryer rosak . Koridor nk ke bilik mcm xsapu berhabuk

2026-07-04 • via Nuitee
N
Nurul Muharliza • couple • my
9
2026-06-30 • via Nuitee
M
Mohd zaidi • family_with_children • my
7
Pros:

breakfast just nice..

2026-06-25 • via Nuitee
P
Perumal • extended_group • my
5
Cons:

The room smell not good.

2026-06-23 • via Nuitee
N
Noel • solo_traveller • my
9
Pros:

The room is comfortable

Cons:

Good staff

2026-06-22 • via Nuitee
L
Lim • couple • my
4
2026-06-15 • via Nuitee
W
Wan Radhiah • solo_traveller • my
9
2026-06-11 • via Nuitee
A
Azahar • family_with_children • my
8
Beautiful view and easy to find restaurants and supermarkets.
Pros:

Breakfast is OK.

Cons:

No.

2026-06-07 • via Nuitee
N
NUR AFNI • family_with_children • my
6
2026-06-01 • via Nuitee
• family_with_children • my
5
2026-03-31 • via Nuitee
P
Pooi Ling • family_with_children • my
5
2026-03-23 • via Nuitee
H
hairee • family_with_children • my
7
2026-01-19 • via Nuitee
S
sanisah • extended_group • my
1
2026-01-19 • via Nuitee
H
Hassan • couple • my
5
2026-01-19 • via Nuitee