Nova Highlands Hotel

Hotels
6.6 (1247 reviews)
The Square, Jalan Aranda Nova, Greencow, Cameron Highlands , Cameron Highlands , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Car hire
Karaoke
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Cons:
Unclean rooms
Poor service quality

Categories

Cleanliness
3.81
Multiple comments regarding dirty rooms, moldy bathrooms, and poor cleanliness.
Service
8.28
Service was deemed satisfactory by a few guests, but there were issues with response times.
Location
8.82
Positive mentions of the hotel's location near shops and markets.
Room Quality
5.77
Mixed feelings on room quality, with some mentions of comfort but also issues with cleanliness.
Amenities
4.8
Limited amenities and issues like non-functional TV and insufficient towels reported.
Value for Money
6.76
Some guests felt the value did not match the price, especially regarding facilities.
Food and Beverage
7.81
No specific mentions but considered average for hotel quality.
Overall Experience
6.78
Overall mixed sentiment, with several guests expressing dissatisfaction and disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:13

Property Description

Modern Suites with Free WiFi
Nova Highlands Resort and Residence offers modern suites with free WiFi access, ideal for staying connected while enjoying your stay in Cameron Highlands.

Direct Access to Shopping Arcade
Guests at the resort enjoy direct access to Cameron Square shopping arcade, offering convenience and a variety of dining and shopping options just steps away from their accommodation.

Convenient Amenities and Services
From private balconies and kitchenettes in every suite to 24/7 reception assistance and bike rentals for exploring the area, Nova Highlands Resort and Residence ensures a comfortable and hassle-free stay for all guests.

Book your stay at Nova Highlands Resort and Residence now for an unforgettable experience in Cameron Highlands.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The property's reception opening hours are from 07:00 to 23:00.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People 7 years old and over stay for MYR 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 1247 reviews
Cleanliness: 3.81
Service: 8.28
Location: 8.82
Room Quality: 5.77
Amenities: 4.8
Value for Money: 6.76
Food and Beverage: 7.81
Overall Experience: 6.78
H
Hassan • couple • my
5
2026-01-19 • via Nuitee
I
Intan syazwani • couple • my
1
Macam hotel sampah
Pros:

Nothing

Cons:

Smelly, bau hapak, kotor

2026-01-19 • via Nuitee
S
sanisah • extended_group • my
1
2026-01-19 • via Nuitee
S
siti • family_with_children • my
3
2026-01-19 • via Nuitee
H
hairee • family_with_children • my
7
2026-01-19 • via Nuitee
F
Fatin • couple • my
7
2026-01-19 • via Nuitee
M
Muhammad Fawwaz • couple • my
4
2026-01-19 • via Nuitee
H
hasriman • family_with_children • my
9
2026-01-16 • via Nuitee
H
HAZRUL • family_with_children • my
2
2026-01-05 • via Nuitee
M
Muhammad Akhtiar • family_with_children • my
10
Very good
Pros:

Good Facilities, the room very comfortable and the place very convenience. Near to the food area and the mall. Have parking area and the location near to Kea farm.

Cons:

Should have breakfast package for family cause the apartment has to walk to go to the restaurant. The parking quite far from the room area, has to walk to get the the nearest lift to the nearest room area. If possible the TV can upgrade to smart TV to get at least watching subscription-based streaming service or youtube.

2026-01-05 • via Nuitee
D
Diyana • family_with_children • my
6
2026-01-02 • via Nuitee
H
hikmat • solo_traveller • my
8
2025-12-29 • via Nuitee
S
Shafiq • family_with_children • my
8
2025-12-29 • via Nuitee
K
Kirubashini • family_with_children • my
5
Cons:

The bathroom had a bad smell and there was no hot water. Although the room looked clean in the photos, it did not match the actual condition. However, the bedroom and living room were comfortable and okay overall... Anyway tq

2025-12-28 • via Nuitee
R
roslainomar • family_with_children • my
9
Pros:

Spacious rooms

Cons:

Lobby & check in area

2025-12-19 • via Nuitee
M
Muhammad Haziq • family_with_children • my
1
Unsatisfied and really disappointed
Pros:

Just for service

Cons:

Room not clean and look dirty

2025-12-17 • via Nuitee
A
Adam • couple • my
8
Pros:

the hotel is just above shops, nearby brinchang market and covered parking available downstairs. room was facing the hills so it was pretty quite. bed is comfy

Cons:

only 2 pillows. TV didnt work.

2025-12-14 • via Nuitee
E
Eisya • family_with_children • my
6
Pros:

close to night market

Cons:

noisy

2025-12-07 • via Nuitee
W
Wassim • family_with_children • my
10
2025-12-05 • via Nuitee
N
Nur • family_with_children • my
8
2025-12-01 • via Nuitee