Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Non-smoking throughout
Shared lounge/TV area
Kid meals
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Good breakfast
Cons:
Dirty rooms
Poor room quality
High prices for low value

Categories

Cleanliness
4.31
Several reviews mention dirty rooms, dirty mattresses, and issues with cleanliness.
Service
8.28
Staff were helpful and accommodating, although some reports noted poor staff interactions.
Location
8.82
Centrally located with easy access to restaurants and transportation.
Room Quality
5.27
Many complaints about tired and poorly maintained rooms.
Amenities
6.3
Lack of basic amenities like heating and functioning appliances noted.
Value for Money
5.26
Paid a high price for rooms that did not meet expectations.
Food and Beverage
8.31
Positive mention of a well-prepared English breakfast.
Overall Experience
6.28
Mixed reviews overall, with a significant number of negatives impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:38

Property Description

Historic Charm and Modern Comfort
Step into the past with our 16th Century hotel featuring tastefully furnished rooms and original features.

Convenient Amenities
Enjoy free parking, WIFI, large screen TV, and tea/coffee facilities in every room for a comfortable stay.

Delicious Dining Experience
Savour traditional Italian dishes made with fresh ingredients at our fine dining restaurant every day.

To experience the perfect blend of history and luxury, book your stay at Villare Hitchin Town Centre now.

Important information:

Please note that guests should contact the property by telephone for any special requests.

Please note the last order for the restaurant is 21:30. The bar is open until 23:30.

Parking is subject to availability due to limited spaces.

If a microwave is not included in a room type by default, it can be requested for an additional GBP 10 for the duration of the stay.

Please note that the hotel is accessed through the Bella Vita Restaurant.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: LTN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 992 reviews
Cleanliness: 4.31
Service: 8.28
Location: 8.82
Room Quality: 5.27
Amenities: 6.3
Value for Money: 5.26
Food and Beverage: 8.31
Overall Experience: 6.28
A
Andre • solo_traveller • gb
10
2026-05-15 • via Nuitee
D
dear • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-05-14 • via Nuitee
D
dear • solo_traveller • gb
10
Pros:

All

Cons:

Nothing

2026-05-13 • via Nuitee
Z
Zarbafi • solo_traveller • gb
9
2026-05-13 • via Nuitee
J
John • solo_traveller • gb
8
2026-05-13 • via Nuitee
L
Lee • solo_traveller • gb
1
Gutted as the first time I stayed was ok
Pros:

I liked a lot about the property the first time I stayed

Cons:

The second time toilet seat I had to clean before used.
Bed bug!!! got about 49 bites lower legs and fore arms.
And the noise from the night staff talking loudly to customers outside my door at 1am kept me awake and frustratedly tired.

2026-05-12 • via Nuitee
N
Norman • couple • gb
7
A convenient, largely comfortable stay, but some details and explanations could do with attention.
Pros:

The location was brilliant, and the room was quite well equipped and clean. The staff member in the attached takeaway was helpful and polite, if a little forgetful at times.

Cons:

The keycard to our room was very temperamental.
One of the two lights in the en suite did not work, and one of the bedside sockets was fiddly.
The in - room instructions described breakfast as being served in the restaurant, without explaining where the restaurant was - it was outside and at the back of the building (there was also a cafe / takeaway on the street frontage, but this was closed at breakfast times).
These instructions also said breakfast was available until 10am at weekends and on bank holidays; on this bank holiday Monday it turned out to have finished at 9am.

2026-05-09 • via Nuitee
Z
Zarbafi • solo_traveller • gb
9
2026-05-09 • via Nuitee
M
Molly • couple • gb
6
2026-05-07 • via Nuitee
B
Behzad • couple • gb
9
2026-05-06 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-05-05 • via Nuitee
S
Steven • solo_traveller • gb
10
Lovely hotel lovely place everybody very friendly just a great all round experience
Pros:

Great location, very clean

Cons:

Nothing

2026-05-05 • via Nuitee
J
Jeremy • solo_traveller • gb
6
Don't park here unless you want to be prosecuted.
Pros:

Central.

Cons:

Their parking enforcement agency has been hounding me relentlessly since my visit. I have contacted the hotel many times to resolve this, but I continue to be threatened with legal action.

2026-05-05 • via Nuitee
M
Marco • couple • be
1
2026-05-04 • via Nuitee
M
Mcdonald • solo_traveller • gb
7
Quirky place in a great spot
Pros:

Great location. Quirky oldie-worldie place fitting for the area.

Cons:

Entrance ro the hotel is through a takeaway shop, which is fine but not well signposted. No one there at key drop-off so I left it on the counter. Shower over the bath not easy to access for someone with mobility problems.

2026-05-03 • via Nuitee
J
Jane • solo_traveller • gb
3
Would not recommend
Pros:

At least the bed was clean

Cons:

Room 2, Broken shower, broken bath handles, broken floor tiles in bathroom, toilet failed to flush properly, curtains hanging down and torn, air conditioning unit dripping water. Unable to get into room with swipe card, after going out, had to get staff to assist as we experienced at around 23.00 -00.00 when someone was hammering on the front door to get into his room and no staff available.

2026-05-01 • via Nuitee
N
NIGEL • solo_traveller • gb
7
2026-05-01 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-04-29 • via Nuitee
D
David • solo_traveller • gb
10
Four poster bed in Central Hitchin
Pros:

Amazing Central location with parking avaliable.
Beautiful four poster bed with ensuite.

Cons:

Later at night get a few of the pub goes leave, but expecting it, wasnt a problem.

2026-04-29 • via Nuitee
H
Hugh • solo_traveller • gb
4
A room with a number of issues that could easily be fixed to make a pleasant stay.
Pros:

The bed was clean and comfortable. Free parking. Polite staff.

Cons:

Some of the lightbulbs were flickering on and off. The shower head didn't have a mounting point on the wall, it was broken, which then means holding the shower head in one hand while trying to get lathered up. There was nowhere to put a wash bag in the bathroom apart from balancing precariously on the sink. The toilet seat was cracked and needed replacing. Heating did not work. I was told that the aircon produced heat, it did not. A plug in electric fan was provided and that did take the edge off, but not what I would expect in a hotel. The bedside tables had no handles on the drawers and were in a poor state. TV was on a stand, but was sitting at an odd angle, so, broken. Some power sockets didn't work, so when you plugged in a lamp, you couldn't then charge your phone beside the bed. All of these things are fixable, and shouldn't cost a lot to rectify - once fixed, the room would be fine for the cost.

2026-04-29 • via Nuitee