The Isla & Casita

Hotels
9 (723 reviews)
222 Beach Road , Batemans Bay , au

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Value for Money
Cons:
Limited staff presence
Vending selection

Categories

Cleanliness
8.75
Many reviews highlight cleanliness, though some issues were noted.
Service
9.75
Several reviews mention positive service experiences, though some had issues with staff availability.
Location
9.25
Many reviewers praised the convenient location close to parks and beaches.
Room Quality
8.75
Rooms are generally described as comfortable and stylish, with minor issues regarding amenities.
Amenities
8.75
Amenities were described positively, but some wished for additional options.
Value for Money
9.25
Reviewers felt the rates matched the quality offered by the hotel.
Food and Beverage
8.25
Limited reviews on food, but a few negative mentions about vending options.
Overall Experience
9.25
Overall, guests enjoyed their stays with positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:11

Property Description

Luxurious Stay at The Isla

Outdoor Oasis: Enjoy a refreshing dip in the outdoor swimming pool or soak up the sun in the garden at The Isla.

Modern Comforts: Relax in air-conditioned rooms equipped with top-notch amenities like a coffee machine, flat-screen TV, and a private bathroom.

Scenic Views: Some rooms feature balconies with pool views, terraces, or even stunning sea views, ensuring a picturesque stay.

Experience ultimate relaxation and comfort at The Isla. Book now for an unforgettable stay!

Important information:

PLEASE NOTE: that the property operates a contactless reception and do not have a physical reception on site. As a result, guests must complete a pre-online check-in before their arrival.

• Guests must contact the property prior to arrival to confirm availability of a pet friendly room
• A $100 pet cleaning fee applies per stay for non shedding dogs
• A $150 pet cleaning fee applies per stay for shedding breeds

• Pets are only permitted in our Garden View rooms (King Courtyard rooms)
• We have only two pet friendly rooms, available strictly by request and subject to availability

Extra Bed Charges
• Sofa bed made up – $70 per stay
(applies to: Two-Bedroom Apartment with Balcony and Sea View, Classic One-Bedroom Apartment with King Bed, Two-Bedroom Apartment, Deluxe King Suite)
• Rollaway bed – $70 per stay
(applies to all other room types)

Extra beds and cots are limited and subject to availability.
If you require an extra bed or a cot, you must notify the property prior to arrival. Requests are not guaranteed and will be confirmed based on availability at the time.5

Please note that pets are only allowed upon request and subject to approval. Additional charges may apply.
Please contact the property in advance of your stay to check the availability of pet-friendly rooms.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Location

Guest Reviews

9
Based on 723 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
A
Alex extended_group au
8
2026-02-11 via Nuitee
L
Luigi couple au
9
Trendy and comfortable in the Poco room
Pros:

Comfortable and nicely renovated. Good facilities in the building. Good location and parking.

2026-02-09 via Nuitee
B
Bianca Denise Anne couple au
10
Absolute gem right along Beach Rd, provided late check out as well, which is not offered quite often. Super smooth trans
Pros:

Clean, comfortable, excellent customer service and the Cantina!

Cons:

none

2026-02-08 via Nuitee
B
Brenda family_with_children au
10
I want to stay again
Pros:

It’s was clean and felt spacious, cute , welcoming all the appliances was clean and easy to use

Cons:

There was not fan in the second bedroom and so hot not suitable to close the door. No windscreens

2026-01-31 via Nuitee
J
Julie family_with_children au
9
Cons:

The lock on the bathroom door wasn’t good - we did have to fiddle around with it.
With kids staying with us it would have been good to have a lock on the front door that was not in their reach - my toddlers were able to unlock the door which felt quite unsafe. Apart from that I cannot fault anything!

2026-01-31 via Nuitee
D
Dhan extended_group au
7
Good
Pros:

Internet

Cons:

Was okay

2026-01-30 via Nuitee
S
Steve family_with_children au
10
Pros:

Beautiful
Clean
Comfortable

Cons:

Nothing

2026-01-30 via Nuitee
K
Kathryn couple au
10
Great hotel for short stay in Batemans bay
Pros:

Fantastic renovation - great quality and very quirky & cool.

Cons:

Nothing

2026-01-30 via Nuitee
M
Malcolm family_with_children au
3
Very average accommodation very expensive
2026-01-29 via Nuitee
I
Isabella couple au
10
Just what I was looking for!
Pros:

The whole property is very cute and stylish. Non-contact check in is super easy. Bed was great and when we couldn’t figure out how to get the chomecast working, the staff were than happy to help despite being outside of office hours!

Cons:

Nothing.

2026-01-27 via Nuitee
G
Georgina couple au
8
Great renovated motel for a short stay
Pros:

Amazing staff and the rooms were great. Pool area needs a spruce. Stains on chairs etc. otherwise good

Cons:

Expensive for when we stayed.

2026-01-27 via Nuitee
D
Debbie couple au
10
The most comfortable beds and pillows.
Pros:

From the moment you book, communication is clear, consistent, and reassuring.

Cleanliness is clearly a priority. The space is spotless without feeling clinical, creating a calm, welcoming environment that immediately puts you at ease.

The customer service is fabulous. Friendly, attentive, and genuinely caring staff who make you feel valued rather than rushed. Questions are met with patience, and nothing ever feels like too much trouble.

And a huge bonus: they accept dogs, which instantly earns extra points. It’s clear they understand that great experiences sometimes come with four legs and a wagging tail 🐾

Thoughtfully run, immaculately clean, and backed by people who truly know what they’re doing. This is how great service should feel. I’ll absolutely be back and recommending it without hesitation 🌟

Cons:

It was as close to perfect as it could get.

2026-01-26 via Nuitee
E
Eden extended_group au
8
2026-01-26 via Nuitee
J
Jessica couple au
9
Great
2026-01-25 via Nuitee
R
Rajesh Gannamani extended_group in
10
Pros:

Great location and beautiful landscapes

Cons:

Just that the bathroom locks were not working

2026-01-25 via Nuitee
S
Salman couple au
10
Spectacular
Pros:

Everything. Amazing location, clean, cozy. Excellent online service.

The nature, the birds.. we could go on and on

Cons:

It was everything we expected and more

2026-01-24 via Nuitee
K
Kate family_with_children au
10
Very relaxing
Pros:

Very clean and considered amenities. Really great holiday vibe and communal areas. Very close to shops and cafes, great for families.

2026-01-23 via Nuitee
B
Bianca family_with_children au
10
Pros:

Love the style and vibe of the motel, it was the main reason we booked. When we got there the staff were so lovely, checking in to make sure we didnt need anything and even gave us complimentary upgrades for our Anniversary! Such a nice place.

2026-01-22 via Nuitee
N
Nicole family_with_children au
8
2026-01-22 via Nuitee
Y
Yvonne family_with_children au
10
2026-01-20 via Nuitee