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Facilities
Property facilities
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Fitness facilities
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Express check-out
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Health club
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Free WiFi
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24-hour front desk
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Terrace
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Luggage storage
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Express check-in/check-out
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Elevator
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Fitness facilities
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Breakfast available (surcharge)
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Library
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Health club
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Porter/bellhop
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Express check-out
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Express check-in
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Tours/ticket assistance
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Braille or raised signage
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Snack bar/deli
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Parking (limited spaces)
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Self parking (surcharge)
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Rooftop terrace
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Airport transportation - pickup (surcharge)
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Banquet hall
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Wheelchair-accessible public washroom
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Wheelchair-accessible spa
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Wheelchair-accessible on-site restaurant
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Visual alarms in hallways
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Well-lit path to entrance
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Stair-free path to entrance
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in onsite massages, body treatments, and facials. Enjoy a health club, bicycles for rent, and complimentary Wi-Fi.
Gastronomic Delights
Taste local cuisine at Ático by Ramón Freixa or opt for 24-hour room service. Unwind at the bar/lounge or savor a buffet breakfast daily.
Convenient Location
Centrally located near top attractions like Gran Via and Puerta del Sol. Ease of access with airport shuttle services and self-parking available.
To experience luxury and convenience in the heart of Madrid, book your stay at The Principal Madrid, Small Luxury Hotels.
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Property Policies
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Pets
Pets not allowed
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Check-in & Check-out
Contactless check-out is available
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Sustainability Certifications
Biosphere
Location
Guest Reviews
The welcome drink was a nice touch however the mattress was not comfortable due to softness/compression from wear and tear.
We had a wonderful two nights. The staff was great the room clean comfortable and a great sleep
Great hotel,lovely staff
Enjoyed friendly, professional staff and location
All round great location & hotel
Lovely hotel. Friendly staff. Nice balcony bar. Will stay again.
Comfortable room, bed and bedding. Huge white bath sheet which I love. The shower head was okay.
A great boutique hotel, well located especially when new to Madrid.
The hotel is in a prime location if you want to visit The Prado, have a night out in Chueca, or simply want to do some shopping on Gran Via.
Very nice property. Great location. Boutique luxury with great staff and service
The front desk staff were incredibly welcoming upon arrival. We have been to Madrid several times and always stay here.
beautiful unique place with superb customer service will always go back
The door men were very friendly and always so helpful. Wasn’t able to go into my room until 4:30pm as it wasn’t ready. Location was great.
Everything was good
Beautiful property, staff great, views of Madrid were fantastic!
Good hotel. Great location.
Common areas patios outdoor space were fantastic. The room sizes ans noise level were abit disappointing
They hugged me when they saw me again! I stayed there in December. They are beyond loving and caring! This hotel is my home in Madrid- beautiful and excellent location too!
The most amazing view!
The hotel is excellent but the staff exceded my expectations, from the guy at the entrance to the lady at the front Desk, and the guys at the bar and at the restaurant.
This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.
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