Hotel Central

Hotels
Independent
8.2 (146 reviews)
Kneza Branimira 3, Zagreb, 10000 , Zagreb , HR

Pets allowed

Facilities

Free breakfast
Lot hours - 24 hours
Free WiFi
24-hour front desk
Luggage storage
Casino
Designated smoking area
Wheelchair accessible
Elevator
Conference space
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Clean and comfortable rooms
Cons:
Unpleasant smoke smell
Rude front desk staff

Categories

Cleanliness
7.88
Generally clean but noted smoke smell which may affect some guests.
Service
7.35
Mixed experiences with staff; some provided excellent service, while others were rude and unhelpful.
Location
8.89
Great location, directly across from the train station and central to many attractions.
Room Quality
7.84
Rooms are clean and comfortable, though dated in decor.
Amenities
8.37
Good basic amenities with a well-received breakfast buffet.
Value for Money
8.33
Good value for the price considering location and inclusions.
Food and Beverage
8.88
Excellent breakfast with a wide variety of options.
Overall Experience
8.05
Overall a positive experience despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:08

Property Description

Casino and Amenities

Experience the thrill of the casino or unwind with complimentary wireless internet access. Indulge in a meal at the on-site restaurant, enjoy room service, or savor a drink at the bar/lounge.

Business and Event Facilities

Take advantage of the business center, 24-hour front desk, and conference space. Whether planning a meeting or event, the hotel offers 710 square feet of space and a meeting room at your disposal.

Comfortable Accommodations

Relax in one of the 61 air-conditioned rooms with modern amenities like refrigerators and LCD televisions. Stay connected with free Wi-Fi and enjoy a restful night's sleep with blackout curtains.

With its prime location in Zagreb's Donji Grad district, Hotel Central is the perfect choice for your stay in the city. Book now to experience convenience and comfort during your visit.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.2
Based on 146 reviews
Cleanliness: 7.88
Service: 7.35
Location: 8.89
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.05
R
Rosie
10
Pros:

Great breakfast. Clean room. Very close to train station.

2025-10-06 via Nuitee
M
Mary
8
Ok for the price
Pros:

Clean room. Close to parking garage

2025-10-01 via Nuitee
M
Monica partner
8
Pros:

Clean room. Very easy parking available. Excellent breakfast buffet included.

2025-09-30 via Nuitee
J
JOHN
8
Pros:

Very good breakfast, excellent location, and friendly staff.

2025-09-29 via Nuitee
J
Jose manuel partner
10
Pros:

Excellent location ! Very friendly staff ! Breakfast had a great choice and all in all a wonderful place to stay ! We spent four nights here and loved it !

2025-09-27 via Nuitee
A
alexandra
10
Pros:

Nicely updated room with quiet airco. Amazing breakfast

2025-09-23 via Nuitee
J
Jose
10
Pros:

Wonderful customer service from the whole team. Breakfast was delicious. Loved that our room was cleaned up daily. We loved it so much that on our way back home to NYC, we have a two day break, so we decided to book a room at Hotel Central.

2025-09-21 via Nuitee
A
Alexander
6
Pros:

Good breakfast
Small room elevator goes to 4 floor and if you live on the 5th you have to walk the stairs. Rooms is much smaller than advertised

2025-09-16 via Nuitee
C
CLAUDE partner
10
Pros:

Close to everything (parks, restaurants, pubs and City attractions). Staffs are reliable, informative and friendly. Breakfest is Great.

2025-09-14 via Nuitee
K
Kyle friends
10
Pros:

Good hotel. Has everything you need. Breakfast was good. Started at 6, which was great for traveling. Beds were good. Walkable to everything.

2025-09-13 via Nuitee
S
Sanket
8
Great hotel with a few setbacks.
Pros:

The breakfast was very lovely.

The hotel itself is not bad, but the 5th floor (which is where I was) does not have elevator (lift) access, so you have to go to 4th floor and then lug your belonging to the 5th floor.

The room and the entire corridor smelled like cigarette smoke even though it clearly states everywhere in the hotel that it is non-smoking. The amenities in the room were perfectly fine and everything was working. Except for shower, lot of water spilled on the floor as there was no barrier. Water pressure was absolutely amazing and the drains worked really good too.

Location itself, even though it is city center, it is quite far away from the main square on foot, be ready. It is across from the train station which is good location but if you are wanting to do things in and around the main square (which is where most attractions are), you might want to re-think unless you don't mind walking 17 minutes at the minimum.

2025-09-11 via Nuitee
E
Ella partner
8
Pros:

Great location, good rooms

2025-09-10 via Nuitee
D
Deena
10
Nice hotel
Pros:

Lovely central hotel. A little noisy at night but that’s to be expected.

2025-09-08 via Nuitee
L
Liezl
10
Pros:

My second time at Hotel Central and the staff service and room location is wonderful, breakfast buffet was great and service of the staff at restaurant is excellent!, Tibor from my first visit has been amazing arranging my advance booking on my second visit to my favorite room. I would definitely comeback. Keep it Guys for a job well done!

2025-09-06 via Nuitee
J
JULIO
10
Pros:

Great location. Smells of smoke throughout the hotels and rooms, asthmatics beware

2025-08-22 via Nuitee
G
Gabriel
10
Excellent séjour en face de la gare de train
Pros:

Excellent séjour d’une nuit à l’hôtel Central à Zagreb ! Le personnel à l’accueil est vraiment gentil, nous avons (gracieusement) reçu la chambre quelques heures avant ce qui était un grand plus. La chambre était très confortable et la salle de bain propre et bien équipée. La chambre était face à la rue ce qui faisait en sorte que nous entendions les tramways passer même avec les fenêtres fermées, cependant, cela ne nous a pas dérangé. L’hôtel est grand sur plusieurs étages. Le petit-déjeuner est excellent avec un choix varié offert, une grande salle ainsi que beaucoup de places assises. C’est vraiment super que l’hôtel soit situé directement en face de la gare de train et devant la station de tramway où la majorité des lignes passent par là-bas. L’hôtel est donc vraiment dans une position centrale.

2025-08-17 via Nuitee
S
SHANNON
6
Pros:

Hotel is dated but the location makes up for this. It is directly across from the train station so if you have an early train departure, it works perfectly - especially with breakfast included. There is some noise from the trains in the evening but it didnt impact sleeping. Updating things like blow dryers would go a long way.

2025-08-13 via Nuitee
L
Leisha
10
Nice Stay
Pros:

My husband and I stayed 19 nights at this hotel. I have to say, it’s clean and comfortable and centrally located to the sites, stores, restaurants and such. It’s directly across the street from the train station where we are catching a train to Germany tonight. The housekeeping staff is wonderful. We felt very taken care of. The blonde housekeeper working the 2nd floor deserves a raise! She’s wonderful! The breakfast buffet is really good. Such a large assortment of foods. Overall, we had a great stay! They are pet friendly and we stayed with our dog. The negatives are the two EXTREMELY grouchy old men who work the front desk. They are unhelpful, rude and condescending. One threw a tv remote at my husband and said it wasn’t his problem that it didn’t work. I personally heard him talking on the phone to future guests and was condescending and rude and hung up the phone on them. The other front desk staff were fine. These two old men are AWFUL! Something should be done about them as they are the face of the hotel. I can’t understand being so nasty to guests. I asked to have a 1 hour late check out. After staying 19 nights, it would have been a nice gesture. Nope, the grumpy old man said NO!

2025-08-10 via Nuitee
M
MARIE FILAMY family
6
Pros:

We would have given a higher rating if not for the noise. It is close to a train track. If you are not sensitive to noise then this hotel will work for you. It has its advantages like the buffet breakfast which is really great with a lot of selections. This hotel is also centrally located so transportation will not be a problem.

2025-07-31 via Nuitee
L
Leisha
10
Wonderful Stay
Pros:

Very clean and comfortable. Easy walk to the main square and Zagrebs sites. Parking is literally across the street in front of the hotel if you need it. The breakfast buffet is amazing! Only drawback is the wifi isn’t good. Other than that, excellent hotel!

2025-07-25 via Nuitee