Hotel los Arcos

Hotels
9 (505 reviews)
Juan Ruiz de Alarcon 4 , Taxco de Alarcón , mx

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Children allowed

Facilities

Restaurant
Terrace
Safety deposit box
Tour desk
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Hot water issues
WiFi instability

Categories

Cleanliness
8.83
Clean and comfortable facilities mentioned in several reviews.
Service
9.3
Staff was consistently described as friendly and accommodating.
Location
9.34
Great locations mentioned in multiple reviews, close to attractions.
Room Quality
8.29
Rooms had some positive feedback, but issues like hot water were noted.
Amenities
8.82
Amenities like pools and restaurants were well-received.
Value for Money
8.78
Generally considered reasonable for the quality offered.
Food and Beverage
9.33
Food received high praise from several reviews, especially buffets.
Overall Experience
9.3
Overall sentiments leaning towards positive experiences with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:26

Property Description

Charming Colonial Hotel in the Heart of Taxco

Garden Courtyard and Traditional Decor
Step into a world of rustic elegance with wooden beams and ceramic tiles in every room. Relax in our charming garden courtyard or enjoy a meal at the on-site restaurant.

Ideal Location for Exploring Taxco
Located just steps away from Plaza Borda Square and Santa Prisca Church, Hotel Los Arcos is the perfect starting point for exploring the winding streets of Taxco.

Silver Shopping and Museum
Indulge in Taxco's silver heritage with a visit to the Silver Museum located nearby. Don't forget to browse the locally made silver jewelry at our hotel's gift shop.

Ready to experience the charm of Taxco? Book your stay at Hotel Los Arcos today!

Important information:

Small breed dogs are accepted at the hotel for an additional cost. Please contact the property in advance.

Please note that 100% of the first night of the reservation must be paid in advance. Hotel Los Arcos will contact you directly after booking to arrange payment by bank transfer or by Paypal. This prepayment should be issued no later than 48 hours after the hotel contacts you with the payment information.

Please note that this hotel does not have elevators. Access to the rooms is via stairs.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 505 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
E
Enrique • couple • mx
10
Excelente estancia
Pros:

La ubicación muy buena, justo en el centro de Taxco. La habitación excelente, muy amplia y muy cómoda. El hotel en general es precioso. Nos fuimos más tarde de la hora de Check Out, pero nos permitieron dejar nuestro equipaje en resguardo. Muy amables siempre en la atención.

2026-03-05 • via Nuitee
V
Viviana • solo_traveller • us
9
Quaint, old world hotel near the plaza.
Pros:

The property is within walking distance of the central plaza. The staff are wonderful, but be aware the front desk staff have limited English skills.

Cons:

Since it is close to the cathedral the church bells ring early. Also, my room was faced a bar the played musics well into the night. Closing the windows helped and since I was there in February I was able to do so.

2026-03-02 • via Nuitee
B
Bravo • extended_group • us
10
2026-02-23 • via Nuitee
N
neksanchez • Friends getaway • East Northport, Long Island, New York
10
Amazing hotel!
Pros:

The hotel was very clean and had an authentic Mexican ambiance. The front desk staff were very helpful and friendly. It has a restaurant, but we didn’t have time to try it. The location is perfect for walking around town. Highly recommended.

2026-02-16 • via Tripadvisor
R
Ross • solo_traveller • ca
9
Very enjoyable and well located.
Pros:

Fantastic views of the city from the terrace… Really in the centre of action.

2026-02-08 • via Nuitee
R
Rodriguez Malagon • couple • ca
10
2026-01-27 • via Nuitee
A
Araceli • solo_traveller • us
10
Pros:

This place was perfect! The location was ideal. A quick few seconds away from the main plaza and church but not too close to hear all the noise. The staff was great and the place was clean.

2026-01-12 • via Nuitee
R
Rosaura • family_with_children • mx
9
Pros:

Ubicación y limpieza

Cons:

No hay parking,

2026-01-06 • via Nuitee
D
Daniel • couple • mx
10
Pros:

Todo está súper bonito, desde que entras al hotel hasta las habitaciones. Increíble lugar. La habitación 18 está espectacular ❤️

2026-01-06 • via Nuitee
A
Andrea • extended_group • cr
9
excelente
Pros:

La arquitectura del lugar, camas cómodas

Cons:

El agua caleinte no funcionó

2026-01-05 • via Nuitee
S
Sofia • extended_group • cr
9
Pros:

La ubicación muy buenas y el personal muy amable

2026-01-03 • via Nuitee
I
ISRAEL • solo_traveller • mx
10
2026-01-03 • via Nuitee
B
Bogna • couple • at
10
Pros:

Wunderschönes Haus, sehr gute Lage!

2026-01-03 • via Nuitee
H
Hes • couple • cr
9
2025-12-30 • via Nuitee
J
Jessenia • extended_group • cr
4
Pros:

Las instalaciones tal cual se ven en la fotos.

Cons:

El personal de la recepción primera cara del lugar pésimo servio al cliente, cero atención ni calidad dista mucho de lo quieren proyectar. Pésimo!!!

2025-12-26 • via Nuitee
M
Miguel • couple • de
10
Pros:

Un hotel de arquitectura colonial con una excelente ubicación, en 5 minutos estás en el Zócalo de la ciudad.

2025-12-18 • via Nuitee
E
Eréndira • family_with_children • mx
10
2025-12-16 • via Nuitee
S
Susanne • extended_group • de
9
2025-12-16 • via Nuitee
F
Fernando • couple • cr
10
2025-12-15 • via Nuitee
L
lkfrazer66 • Couples • Independence, Missouri
10
Great place to stay right on the Malecon!
Pros:

Loved this hotel- great location with excellent staff and great food and pools. We ate the breakfast and dinner buffets and every lunch we had the homemade chips, guacamole and Pico de gallo at the pool. Bars are open at 10am. The adult-only infinity pool is great. The rooms have a safe, tv, mini fridge with daily bottled water. We stayed long enough to get 2 nites of speciality dinners off the menu and they were spectacular! Loved the location to walk to the street tacos, 2 breweries, Canopy Rivers Razr tours. No complaints. We will be back!

2025-12-07 • via Tripadvisor