Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location near the city center
Friendly and helpful staff
Convenient parking available
Cons:
Old-fashioned room decor
Breakfast quality and price concerns
Cleanliness issues in shared facilities

Categories

Cleanliness
8.36
Rooms were mentioned as old-fashioned and needing improvement, impacting the perceived cleanliness.
Service
9.33
Consistently praised for warm welcome and helpful staff.
Location
9.37
Hotel is well-located near the city center, with easy access.
Room Quality
7.82
Mention of old-fashioned room decor and some complaints about room amenities.
Amenities
8.35
Positive mentions of on-site parking, but some equipment complaints.
Value for Money
7.81
Breakfast was considered overpriced for the quality.
Food and Beverage
7.36
Breakfast options were criticized for quality and cost.
Overall Experience
8.83
General satisfaction with stay and inclination to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:19

Property Description

Luxurious Accommodation
Hotel Chiffre in the historic city of Albi offers air-conditioned rooms with modern amenities like flat-screen TVs and free Wi-Fi.

Exquisite Dining Experience
Indulge in traditional and innovative French cuisine at the hotel's restaurant, perfect for group reservations or private events in the spacious dining room.

Convenience and Services
Enjoy 24-hour front desk service, daily breakfast options, and the availability of a private garage. Plus, pamper yourself with onsite beauty treatments and take advantage of the baby sitting service.

Experience the charm of Albi at Hotel Chiffre - book now for an unforgettable stay!

Important information:

Please note that the entrance to the car park is at the following address: 18 rue Louis d'Amboise, Albi.

Checks Vacances holiday vouchers are an accepted method of payment.

Please note that the hotel's car park is closed, and not accessible, from 22:00 until 07:00.

Please note that the restaurant is open upon reservation for groups of 15 people or more.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 630 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 8.83
C
chenal • couple • fr
10
Un très bon hôtel, bien placé !
Pros:

Cet hôtel est confortable et très bien situé. Le personnel est très accueillant et donne des conseils et informations sur la visite de la ville. On ne peut que recommander cet établissement.

2026-03-01 • via Nuitee
V
Veronique • solo_traveller • fr
10
Confort tranquillité et accueil bienveillant.
Pros:

Un vaste choix.
Très bonconfort

2026-01-19 • via Nuitee
A
Aurélie • couple • fr
9
Pros:

Personnel extrêmement sympathique, souriant et attentionné.
Petit déjeuner complet

2026-01-19 • via Nuitee
I
Iole • couple • it
10
2026-01-19 • via Nuitee
U
Ursula • couple • nl
8
Gezellig hotel, goede ligging en vriendelijk personeel
2026-01-19 • via Nuitee
C
Christine • couple • fr
8
Pros:

Réactivité du personnel. (Stores sui ne fonctionnaient pas / chambre qui ne correspondait pas du tout à la photo sur booking)
Nous avons changé de chambre rapidement.
Personnels très agréables.

2026-01-19 • via Nuitee
M
Marie-José • solo_traveller • fr
7
Pros:

Situation géographique de l'hôtel.

Cons:

Douche : porte coulissante (3 parois) incomplète, manquait une paroi. A changer complètement.
Absence de volets extérieurs ou de stores intérieurs. Les double-rideaux étaient insuffisants pour isoler de la lumière et de la chaleur.
Absence de mini-bar.
Présence restreinte du service réception.

2026-01-19 • via Nuitee
L
Lucía • family_with_children • es
8
2026-01-19 • via Nuitee
S
Stavros • extended_group • gr
8
2026-01-19 • via Nuitee
M
Mª Teresa • couple • es
6
2026-01-01 • via Nuitee
L
Lucie • solo_traveller • fr
10
2025-12-19 • via Nuitee
K
KARINE • couple • fr
6
Cons:

Le fait que les chiens ne doivent pas rester seuls dans la chambre non précisé au moment de la réservation, c 'est dommage autrement j'aurai choisi un autre établissement

2025-12-15 • via Nuitee
S
Sylvia • couple • us
7
Pros:

Hotel well located closed to the center of the city with parking on the Premises.

2025-12-03 • via Nuitee
O
Olivier • solo_traveller • fr
8
Pros:

Petit déjeuner vraiment nul ! Toutes les pâtisseries sous -vide, les viennoiseries rassies ! Sont de la veille! Ne mérite pas d' être à 15 €! Digne d 'un Ibis budget!

Cons:

Le petit déjeuner à 15 €!!!;

2025-11-17 • via Nuitee
D
DanMrz • couple • ie
10
Pros:

Central in Albi , nice and warm welcome from the desk.

Cons:

Old fashion room .. but not important for us

2025-11-17 • via Nuitee
M
Marc • solo_traveller • de
9
Pros:

Sönes Zimmer, sehr ruhig,gutes Frühstück, sehr freundlies Personal,sehr gute Lage.

2025-11-16 • via Nuitee
C
Charles • solo_traveller • fr
8
2025-11-14 • via Nuitee
M
Marc • couple • fr
8
Bon hôtel accueillant
Pros:

Bien placé et accueil très sympa

Cons:

Revoir la salle de bain et en particulier la douche

2025-11-10 • via Nuitee
C
Christine • couple • be
10
2025-11-09 • via Nuitee
P
Philippe • couple • fr
8
Pros:

J'adore cet hôtel très bien placé près du centre ville. J'y viens depuis plusieurs années. Je n'ai pas envie de changer, je m'y suis très bien et en plus il y a un parking privatif couvert.

Cons:

Rien

2025-11-06 • via Nuitee