Hotel Westree

Hotels
Independent
No. 142, Jalan Tun Sambanthan, Kuala Lumpur, 50470 , Kuala Lumpur , MY

Facilities

Elevator
ATM/banking
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
Smoke-free property
Tours/ticket assistance
Snack bar/deli
Ecotours on site
Water dispenser
See all facilities

Review Highlights

Pros:
Great location
Cons:
Room amenities need improvements
Old and torn bedsheets

Categories

Cleanliness
4
Several guests raised concerns about cleanliness, citing issues with old and torn bedsheets.
Service
5
Feedback on service was mixed, with some guests mentioning the need for improvements in response times and maintenance.
Location
8
The hotel's location near transport, food, and shopping areas was highly praised by guests.
Room Quality
4
Guests expressed dissatisfaction with room amenities such as old bedsheets and non-functional bathroom fixtures.
Amenities
4
There were consistent complaints about the quality of amenities, particularly room features like bedsheets and bathroom facilities.
Value for Money
5
Some guests felt that the value for money was not justified due to the issues with cleanliness and room amenities.
Food and Beverage
5
No specific feedback was provided related to food and beverage services in the review.
Overall Experience
5
Reviews reflected a mixed overall experience with concerns about cleanliness and room amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-23 10:21

Property Description

Convenient Amenities and Features
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Additional features at this hotel include a reception hall and a vending machine.

Comfortable Accommodations
Make yourself at home in one of the 46 air-conditioned guestrooms. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.

Central Location and Accessibility
With a stay at Hotel Westree, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Berjaya Times Square and Mid Valley Megamall. This hotel is 2.9 mi (4.6 km) from Suria KLCC Shopping Centre and 2.9 mi (4.7 km) from Pavilion Kuala Lumpur.

Book your stay at Hotel Westree for a comfortable and convenient experience in Kuala Lumpur!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KUL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

See all policies

Location

Guest Reviews

Cleanliness: 4
Service: 5
Location: 8
Room Quality: 4
Amenities: 4
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
B
B
4
Room amenities need improvements
Pros:

Very good location for transports, food & shopping. Room amenities need some improvements. The bedsheet looks old and torn. Shower in the bathroom was not working.

2025-03-17 via Nuitee
S
Shanti
8
Pros:

This hotel is convenient to walk to restaurants and transportation.

2025-02-23 via Nuitee
M
Mohammad Farihan partner
6
Pros:

The mattress is too soft for me.

2024-11-17 via Nuitee
T
TUAN TATT
2
Pros:

Located near KL Sentral but small room & dirty linings

2024-11-16 via Nuitee
W
WENYANG
4
Pros:

The room is old and not very clean in my opinion.
Great location though

2024-03-06 via Nuitee
J
Jacintha
8
Pros:

It was close to kl sentral and nicely maintained

2024-02-17 via Nuitee
J
john
2
Very disappointing - photos are way out of date.
Pros:

Hotel is in an excellent location next to KL Sentral train station but this was a really disappointing stay. You must give a 100 Ringitt cash deposit on arrival which sets the tone. The photos must be years and years out of date as the room was tired and a little depressing. The bed was comfortable. The hotel is on the noisy side, not much soundproofing and doors banging shut constantly. Towels had reached the end of their life and one had holes. Hairdryer was very good. The worst part of the stay was that the shower was not working properly but at 6am and due to go to the airport there was not much I could do about it.

2024-01-23 via Nuitee
N
Nor Rashdan
8
Pros:

nice stay

2020-10-21 via Nuitee
V
Verified traveler
2
Pros:

Unfortunately did not make it to the hotel......problem occurred enroute and was limited to only a three hour stay in KL...hope to do better next time..!

2019-11-30 via Nuitee
V
Verified traveler partner
8
Pros:

value for money tv didn't work but close to sentral station

2019-11-07 via Nuitee
N
Nikmah
10
Pros:

hotel clean, comfortable and all staff very good.

2019-11-07 via Nuitee
V
Verified traveler partner
6
Pros:

Hot water not working

2019-10-29 via Nuitee
V
Verified traveler family
8
Pros:

Convenient. Just to improve on towel and bedsheet’s condition. Seem washed and had used for so long time. Feel not so comfortable in using it.

2019-10-14 via Nuitee
S
Samantha
8
Compact but Clean
Pros:

Booked this for a quick stopover in KL due to it's close location to KL Sentral. Compact but clean room. Suited our needs perfectly.

2019-10-11 via Nuitee
S
SIN PENG
10
Great
Pros:

Clean safe and convenient

2019-09-11 via Nuitee
V
Verified traveler
10
Pros:

Just nice.

2019-06-26 via Nuitee
A
Ai partner
10
Pros:

For a three star hotel, the service and the cleanliness are very excellent. I really enjoy my stay.

2019-05-27 via Nuitee
V
Verified traveler self
8
Pros:

Very near to KL Sentral

2019-05-01 via Nuitee
L
Lee self
6
Pros:

Was given the last room (306) and is: - (1) Noisy as got electric motor or fan running contributing noise below and got this buzzing electric noise (a black box) above the cupboard side wall.
(2) There is no soap & tray for putting in the toilet. Lucikly brought my own.
(3) Above the bed got this window curtain which is a bit short towards the bottom and is a bit glaring when sleeping because light is protruding into the room.
(4) There is no breakfast provided. Asked the staff said is been already 4 years then. How come when booked stated given. Any explanation to it?

2019-04-29 via Nuitee
V
Verified traveler partner
6
Pros:

The sink iOS terribly leaks. Water flush out

2019-04-25 via Nuitee