Sensa Hotel Bandung

Hotels
8.2 (323 reviews)
Jl. Cihampelas No. 160 , Bandung , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near mall and restaurants
Friendly, helpful staff (several named)
Good and varied breakfast buffet (for some)
Clean rooms reported by many
Convenient access to shops and attractions
Cons:
Poor soundproofing / external noise
Price perceived as high / not great value
Maintenance issues (broken AC, fans, lighting)
Breakfast skewed toward Indonesian tastes
Missing bathroom fixtures (no jet shower) / occasional cleanliness problems

Categories

Cleanliness
7.8
Rooms often described as clean, but there are reports of hygiene issues (pests) and uneven housekeeping in some stays.
Service
9.2
Staff repeatedly praised: warm welcome, helpful employees and several named staff highlighted for excellent service.
Location
9.5
Consistently positive: strategic location, directly above a mall, close to restaurants and shops; many guests highlighted convenience.
Room Quality
7.6
Mixed: comfortable and well-located rooms for many guests but frequent complaints about poor soundproofing, lighting, broken AC/fans and maintenance issues.
Amenities
8
Good buffet breakfast and direct mall access are positives; some missing bathroom fixtures (no jet shower) and weak sound insulation noted.
Value for Money
6.6
Several guests commented the price is high relative to the service and room condition; breakfast surcharge and perceived overpricing noted.
Food and Beverage
7.8
Buffet described as tasty and varied by some, but multiple guests said the breakfast offering is heavily skewed toward Indonesian preferences and may not suit all.
Overall Experience
9.1
Overall guests appreciate location and staff, yielding generally positive stays, though some experienced significant maintenance problems that impacted their visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:48

Property Description

Luxurious Accommodations
Sensa Hotel in Bandung offers stylish rooms with stunning city or mountain views, each equipped with modern amenities like a flat-screen TV and personal safe.

Relaxation and Wellness
Guests can indulge in rejuvenating spa treatments, including massages and foot reflexology, ensuring a truly relaxing stay at the hotel.

Dining Excellence
The Life Green Dining Restaurant serves a delectable array of international dishes, while the Lobby Lounge offers a selection of light snacks and beverages for a delightful dining experience.

Experience luxury, relaxation, and culinary delights at Sensa Hotel. Book your stay now for an unforgettable experience.

Important information:

Please note that guests are required to present the credit card used for booking upon check-in.

Please note that the hotel will cancel bookings if the deposit is not paid or the hotel does not receive confirmation from guests until 16:00 on the day of arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Location

Guest Reviews

8.2
Based on 323 reviews
Cleanliness: 7.8
Service: 9.2
Location: 9.5
Room Quality: 7.6
Amenities: 8
Value for Money: 6.6
Food and Beverage: 7.8
Overall Experience: 9.1
H
Herry • couple • us
9
2026-08-08 • via Nuitee
S
Said • solo_traveller • om
8
2026-08-08 • via Nuitee
H
Hussain • solo_traveller • sa
5
2026-08-07 • via Nuitee
M
Mohammed • solo_traveller • sa
10
2026-08-04 • via Nuitee
خالد • family_with_children • sa
8
Pros:

قريب من مول

Cons:

في عزعاج بالويكند

2026-08-04 • via Nuitee
M
Mohammed SAAD K • extended_group • sa
4
2026-08-03 • via Nuitee
A
Abdullah • couple • sa
4
2026-07-24 • via Nuitee
ابورايف • solo_traveller • sa
8
Pros:

كل. شي. جميل

Cons:

كل شي. جميل

2026-07-17 • via Nuitee
M
musaed • extended_group • sa
9
تحياتي للجميع موظفين العاملين في الفندق
Pros:

الترحيب وبشاشة الموظفين

Cons:

أسعار الغسيل مبالغ فيها

2026-07-17 • via Nuitee
الثبيتي • couple • sa
9
يستحق الزياره لكون المنطقه حيوية ويوجد تحته سوق ومطاعم عالميه مثل برجر كنق وكنتاكي
Pros:

الموقع الاستراتيجي والهدوء داخل الغرف

Cons:

الاضاءه داخل الغرف قليله

2026-07-17 • via Nuitee
G
gharib • solo_traveller • om
9
2026-07-14 • via Nuitee
R
Reem • family_with_children • sa
9
Pros:

موقعه الممتاز وحسن الاستقبال وبوفيه الافطار كان لذيذ ومتنوع

2026-07-12 • via Nuitee
N
Nasir • couple • sa
10
محترم ومريح جدا جدا جدا جدا
Pros:

المكان جميل جدة وقريب من الاسواق والمطاعم جنبك كما اشيد بان يوجد موظفة بالفندق اسمها شيفاء انسانة رائعة بمعنى الكلمة وتحب تساعد العملاء وتوضح لهم كل شي بصراحة والله انها خلوقة وانتم احكموا بنفسكم

Cons:

الفطور لكم عليه شوي غالبا اكلهم للاندنوسيين اكثر

2026-07-12 • via Nuitee
K
Khalil • family_with_children • om
8
Good place
Pros:

Location near mall access from hotel/ good place

Cons:

Little expensive

2026-07-09 • via Nuitee
K
khalidalhaj • solo_traveller • ae
8
Pros:

اعشق المول الي تحته شعبي له جو فنان

2026-07-05 • via Nuitee
T
Talal • couple • sa
8
شكرا لكم
Pros:

شكرا لكم

Cons:

لم يكن فيه عوازل الاصوات الخارجيه

2026-07-03 • via Nuitee
T
Talal • couple • sa
6
Pros:

حلوو المكان والموظفين

Cons:

لايوجد يه عزل صوت مرا ازعاج

2026-07-01 • via Nuitee
A
Ahmed • couple • sa
10
Pros:

جميل

2026-06-22 • via Nuitee
N
Naif • solo_traveller • sa
8
2026-06-16 • via Nuitee
Y
yahya • couple • sa
9
شكراً للكل
Pros:

الموقع
جميع الموظفين ماشاءالله
وخاصة
ريان واطفي وشيفا

Cons:

السعر مرتفع مع الإفطار
والغرفة سريرين اقل سعر من سرير واحد ؟؟!!!!!!

2026-06-13 • via Nuitee