Guest House on the Mount

Hotels
7.5 (1052 reviews)
1480 Richmond Street (Ignatia Hall - 2nd Floor) , London , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Chapel/shrine
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful Staff
Good Location
Cons:
Room Comfort Issues
Aging Facilities
Limited Amenities

Categories

Cleanliness
7.33
Many reviews noted cleanliness, but some mentioned room conditions that needed attention.
Service
8.3
Consistently positive feedback regarding the helpfulness of the staff.
Location
8.34
Positive mentions of the hotel's proximity to local attractions and convenience.
Room Quality
6.79
Several reviews highlighted issues with discomfort and aging facilities.
Amenities
7.32
Basic amenities met requirements, but some guests felt more could be offered.
Value for Money
7.28
Prices matched expectations, but quality issues diminished perceived value.
Food and Beverage
7.33
Convenient breakfast options were available, but specific food quality wasn't mentioned.
Overall Experience
7.3
The overall sentiment was mixed but leaned towards positive despite notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:08

Property Description

Spectacular Hilltop Retreat with River Views
Located on a stunning hilltop overlooking the Thames River, Guest House on the Mount in London, Ontario offers a tranquil escape with lush green spaces and scenic walking paths.

Comfortable Accommodation Options
Choose from rooms with ensuite bathrooms and kitchenettes or opt for those with access to shared facilities. Enjoy the convenience of a shared kitchen, complimentary coffee and tea, and cozy lounge areas with entertainment options.

Convenient Amenities and Nearby Attractions
Guests can take advantage of free Wi-Fi, a coin-operated laundry, and proximity to the University of Western Ontario, University Hospital, and various dining and entertainment venues. Explore outdoor activities like cycling and golf in the vibrant London area.

Book your serene getaway at Guest House on the Mount today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that this property is alcohol-free and no alcohol is permitted on the premises.

Please note that rooms and suites with shared bathroom and kitchen facilities are not suitable for guests in quarantine.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 1052 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.34
Room Quality: 6.79
Amenities: 7.32
Value for Money: 7.28
Food and Beverage: 7.33
Overall Experience: 7.3
D
Dr. Annette • solo_traveller • ca
1
Horrible
Cons:

A male cleaner did not announce his presence, attempted to come into my shower. I yelled at him to get out, he gave a weak "sorry". Then, i rec'd a call from Operations Mgr, Bruce Woods, stating he wanted to have a "chat" with me. I asked him what and he said "all the staff" had complained about me and my demeanor. They reported "I was condescending". When I asked him what he meant, who said this, he refused to give any information. He widely accused me of this without any evidence. Then, he said in his "investigation" of the male cleaner, he had looked at the camera and showed him "knocking". I asked if he was accusing me of lying. I said the camera does not extend into the shower area, and even if he knocked, he did not use any verbal warning to announce his presence. I have involved my lawyers in this matter. I am also involving the police, as when I went onto the elevator, he attempted to come in withis his cleaning cart. i again yelled at him to get out.

2026-03-06 • via Nuitee
O
O'Boyle • couple • ca
4
Pros:

Oh I like the staff they were kind and friendly what I didn't like was the hotel itself it was a little dirty and the room very tasted of dust I could tell right away when I walked in probably from the carpet it's not that it wasn't clean it's just hard to get rid of dust on a carpet like that I opened the window for about an hour I mean other than that it was okay

2026-03-05 • via Nuitee
T
Tracy • solo_traveller • ca
1
Staff was nice, very helpful but I went from a $70 room to a $180 room. And it was a complete loss.
Pros:

I rented room for $69. And then they charged me to a better room for a 180, but the theory didn't work. The place was a little dirty. It was missing utensils. I had to go back 730. Because the internet wasn't working. The TV was down. It wasn't a good stay at all. I wish I could get my money back
I wouldn't recommend that place to anybody. I've charged to a better room with those service. T v didn't work half the time messine a.Was, poo in the toilet

Cons:

Particular reimburse me for the price of the original room would have been a better stay for half the price. The room was bigger, but not better. There's Pooh in the toilet. The internet didn't work. TV didn't work at froz. I enjoyed nothing about that stay.Would never go there again

2026-03-04 • via Nuitee
H
Helen • couple • ca
7
2026-03-04 • via Nuitee
D
Darlene • couple • ca
8
2026-03-02 • via Nuitee
Y
Youry • solo_traveller • ht
9
Pros:

Nice and quiet place

Cons:

The price is a bit expensive for a guest house at least a compensatory breakfast could be added for the price .Overwall it was a great experience though.

2026-02-24 • via Nuitee
D
David • solo_traveller • ca
10
2026-02-24 • via Nuitee
P
Patricia • solo_traveller • ca
9
Pros:

Initial room booked had deficits that could not be resolved immediately ( weekend) and Reception accommodated by providing an excellent alternative for my comfort.This was very much appreciated by this weary traveler..

Cons:

Frequent visitor to the Guest House and it was my most peaceful retreat.in a difficult time.

2026-02-23 • via Nuitee
I
Ian • solo_traveller • ca
6
2026-02-14 • via Nuitee
H
HOLMES • couple • ca
10
Pros:

Very close to the hospital we're my wife had to be.

Cons:

There was nothing I could say that I didn't like about the place.

2026-02-13 • via Nuitee
S
Sabina • couple • ca
6
2026-02-13 • via Nuitee
M
Michael • couple • ca
10
2026-02-08 • via Nuitee
J
Jill • extended_group • ca
8
Comfortable convenient location.
Pros:

Bathroom was well thought out for my daughter in a wheelchair….close to hospital.

2026-01-25 • via Nuitee
U
Uwabor • solo_traveller • ca
8
2026-01-24 • via Nuitee
A
Areeb • family_with_children • ca
3
2026-01-22 • via Nuitee
K
Katherine • extended_group • ca
10
Pros:

We needed a place for all our kids to stay close to University Hospital where their grandpa was on life support!
Shout out to the great staff who worked with me in the middle of the night to mKe that happen!

2026-01-22 • via Nuitee
L
LYNN • solo_traveller • ca
8
2026-01-21 • via Nuitee
L
Lois • couple • ca
9
2026-01-20 • via Nuitee
D
Dorothy • solo_traveller • ca
10
Comfy, cozy, and relaxing
Pros:

Great location, easy to find, in a quiet area.

2026-01-20 • via Nuitee
L
Lyn • family_with_children • ca
8
2026-01-20 • via Nuitee