Guest House on the Mount

Hotels
7.5 (1052 reviews)
1480 Richmond Street (Ignatia Hall - 2nd Floor) , London , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Chapel/shrine
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful Staff
Good Location
Cons:
Room Comfort Issues
Aging Facilities
Limited Amenities

Categories

Cleanliness
7.33
Many reviews noted cleanliness, but some mentioned room conditions that needed attention.
Service
8.3
Consistently positive feedback regarding the helpfulness of the staff.
Location
8.34
Positive mentions of the hotel's proximity to local attractions and convenience.
Room Quality
6.79
Several reviews highlighted issues with discomfort and aging facilities.
Amenities
7.32
Basic amenities met requirements, but some guests felt more could be offered.
Value for Money
7.28
Prices matched expectations, but quality issues diminished perceived value.
Food and Beverage
7.33
Convenient breakfast options were available, but specific food quality wasn't mentioned.
Overall Experience
7.3
The overall sentiment was mixed but leaned towards positive despite notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:08

Property Description

Spectacular Hilltop Retreat with River Views
Located on a stunning hilltop overlooking the Thames River, Guest House on the Mount in London, Ontario offers a tranquil escape with lush green spaces and scenic walking paths.

Comfortable Accommodation Options
Choose from rooms with ensuite bathrooms and kitchenettes or opt for those with access to shared facilities. Enjoy the convenience of a shared kitchen, complimentary coffee and tea, and cozy lounge areas with entertainment options.

Convenient Amenities and Nearby Attractions
Guests can take advantage of free Wi-Fi, a coin-operated laundry, and proximity to the University of Western Ontario, University Hospital, and various dining and entertainment venues. Explore outdoor activities like cycling and golf in the vibrant London area.

Book your serene getaway at Guest House on the Mount today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that this property is alcohol-free and no alcohol is permitted on the premises.

Please note that rooms and suites with shared bathroom and kitchen facilities are not suitable for guests in quarantine.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 1052 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.34
Room Quality: 6.79
Amenities: 7.32
Value for Money: 7.28
Food and Beverage: 7.33
Overall Experience: 7.3
I
Ian • solo_traveller • ca
6
2026-02-14 • via Nuitee
S
Sabina • couple • ca
6
2026-02-13 • via Nuitee
H
HOLMES • couple • ca
10
Pros:

Very close to the hospital we're my wife had to be.

Cons:

There was nothing I could say that I didn't like about the place.

2026-02-13 • via Nuitee
M
Michael • couple • ca
10
2026-02-08 • via Nuitee
J
Jill • extended_group • ca
8
Comfortable convenient location.
Pros:

Bathroom was well thought out for my daughter in a wheelchair….close to hospital.

2026-01-25 • via Nuitee
U
Uwabor • solo_traveller • ca
8
2026-01-24 • via Nuitee
A
Areeb • family_with_children • ca
3
2026-01-22 • via Nuitee
K
Katherine • extended_group • ca
10
Pros:

We needed a place for all our kids to stay close to University Hospital where their grandpa was on life support!
Shout out to the great staff who worked with me in the middle of the night to mKe that happen!

2026-01-22 • via Nuitee
L
LYNN • solo_traveller • ca
8
2026-01-21 • via Nuitee
L
Lois • couple • ca
9
2026-01-20 • via Nuitee
D
Dorothy • solo_traveller • ca
10
Comfy, cozy, and relaxing
Pros:

Great location, easy to find, in a quiet area.

2026-01-20 • via Nuitee
L
Lyn • family_with_children • ca
8
2026-01-20 • via Nuitee
L
Lois • couple • ca
10
2026-01-20 • via Nuitee
S
Sharon • couple • ca
5
The facilities are very basic. We stay here only for the proximity to London University Hospital.
Pros:

The hotel does not provide in room coffee or breakfast, so we chose a room with kitchen facilities. Some of the rooms do not come with a shower, so we chose this room because it came with a full bath and a queen bed. The room was more expensive, but we needed these conveniences. We basically chose this hotel due to its close proximity to London University Hospital since we had an early morning medical appointment.

Cons:

When we first entered our room the air conditioning was set at 18 degrees C. The room was freezing, and we couldn't turn on the heat. When we asked the desk how to get the heat on they said to move the arrows up or down which we told her we had already done, to which she just responded that she didn't know how, but did not volunteer to send anyone to help. The tea towel that was left for use in the kitchen was soaking wet and we had to return it to the desk and ask for another. The hotel is very picky about guests soiling their linens, to the point that they have signs in the washroom requesting that guests use the provided makeup removers and have switched their face cloths to black ones that don't show any stains. As a result, we take our own. They only provide one key for the room which can often be inconvenient. Although we chose the most expensive room the hotel has to offer, the room is quite small with a table and 2 chairs that are squished into a corner of the room.

2026-01-19 • via Nuitee
M
Mark • couple • ca
2
2026-01-19 • via Nuitee
E
Emma • extended_group • it
7
Pros:

Location was good in terms if getting to western

Cons:

Cleanliness of the room could be better. There were stains allover the walls.
Although I had shared washroom, there could be a mirror in the room.

2026-01-19 • via Nuitee
G
Garima • solo_traveller • ca
8
2026-01-19 • via Nuitee
P
Perry • solo_traveller • ca
8
Pros:

Great location for western parents, laundry facilities, close to campus, no fuss accommodation.

2026-01-19 • via Nuitee
M
Michelle • solo_traveller • ca
10
Great place , friendly staff , and peaceful .
Pros:

Great place , friendly staff , and peaceful .

2026-01-19 • via Nuitee
A
Allison • solo_traveller • us
7
All I needed was an affordable place to rest and shower during my stay in London, and I got it.
Pros:

I rented a single queen bed with a full bath, and it was perfectly sized for me to have enough room to be comfortable without being ridiculously big. The location is only a short drive from downtown, which made it easy to get around without having to deal with constant traffic noise during the night. The bed was also very comfortable. The staff were polite and accommodating.

Cons:

The facilities seemed pretty outdated; my room had chipped paint and the soap dispenser in the bathroom did not work. I also did not have a way to turn on the extractor fan for the shower. No peephole on the inside of the room's door either, and no additional interior latch or chain to secure the door besides the automatic handle lock. The balcony was also very run down and unwelcoming, more just a concrete patio with peeling paint and no furniture.

2026-01-19 • via Nuitee