Hotel Bruce County

Hotels
7.4 (540 reviews)
445 Blackburn Road , Mount Waverley , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Fire extinguishers
Smoke alarms
Key access
See all facilities

Review Highlights

Pros:
Location
Value for Money
Staff Attentiveness
Cons:
Cleanliness Issues
Room Quality Concerns
Lack of Amenities

Categories

Cleanliness
6.85
Several mentions of cleanliness issues, particularly regarding toilet facilities and maintenance.
Service
8.35
Staff was attentive and friendly at check-out despite some complaints at check-in.
Location
8.85
Positive sentiments about the proximity to shops, restaurants, and public transport.
Room Quality
6.35
Comments about the rooms being old and in need of maintenance, along with noise complaints.
Amenities
6.85
Mention of unusable amenities and insufficient facilities in the rooms.
Value for Money
8.85
Consistently positive remarks on value in relation to cost.
Food and Beverage
5.35
Negative feedback regarding the absence of breakfast and closed restaurant/bar.
Overall Experience
7.75
General mixed but acceptable experience with relevant positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:27

Property Description

Luxurious Amenities
Hotel Bruce County offers an outdoor pool, bar, and restaurant for a relaxing stay. Enjoy free parking, BBQ facilities, and a business center at your disposal.

Convenient Location
Situated near Pinewood shops and cinema, a short drive from Chadstone Shopping Centre and Caulfield Racecourse, Hotel Bruce County provides easy access to Melbourne's key attractions.

Comfortable Accommodations
Each room features a flat-screen TV, air conditioning, and a well-equipped bathroom. Some rooms even include a spa bath for ultimate relaxation.

Ready to experience luxury and convenience at Hotel Bruce County? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 540 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.85
Room Quality: 6.35
Amenities: 6.85
Value for Money: 8.85
Food and Beverage: 5.35
Overall Experience: 7.75
H
halachi • family_with_children • au
6
Pros:

Close to work

Cons:

2 downlighs burn out
No welcome free bottles of water
Reception hours not convinient
Reported lights burnt out, not fixed during stay

2026-02-13 • via Nuitee
P
Phillip • family_with_children • au
7
Pros:

Close to facilities, room was comfortable

Cons:

Probably due for an upgrade, but we have stayed before and it was very good

2026-02-12 • via Nuitee
G
Gabrielle • couple • au
7
2026-01-30 • via Nuitee
P
Peter • solo_traveller • au
7
Pros:

NA

2026-01-29 • via Nuitee
M
Matthew • family_with_children • au
7
2026-01-29 • via Nuitee
J
Jennifer • couple • au
3
They asked for an extra $50 on arrival. Disappointing as well needed emergency airconditioned accommodation
Pros:

Bathroom was clean

Cons:

Bed was disgusting, stained and sheets were dirty

2026-01-28 • via Nuitee
J
John • family_with_children • au
10
2026-01-28 • via Nuitee
C
cheryll • family_with_children • au
7
2026-01-25 • via Nuitee
N
Niroshana • couple • au
8
2026-01-25 • via Nuitee
C
Chak ming • couple • au
7
A reasonable stay
Pros:

Location is okay. Bed is firm and comfortable.

Cons:

Staff was not particularly friendly during check-in, but staff was friendly at check-out. Toilet facilities need better cleaning eg. Toilet roll holder is rusty and dusty. Only has 2 mugs, no glasses. Old plastic kettle is not good. It would be better if can be allocated a ground level room to minimise effort to climb up a flight of steep stairs.

2026-01-22 • via Nuitee
H
Hannah • family_with_children • au
2
2026-01-20 • via Nuitee
L
Liz • extended_group • au
6
Value
Pros:

Location

2026-01-20 • via Nuitee
K
Karen • solo_traveller • au
10
2026-01-19 • via Nuitee
S
Scott • family_with_children • au
9
Overall not bad
Pros:

Location good no breakfast

Cons:

No internet

2026-01-19 • via Nuitee
K
karen • extended_group • au
10
Great
Pros:

People are friendly

Cons:

Nothing

2026-01-19 • via Nuitee
D
David • solo_traveller • au
6
Perfectly fine for what we required at that time, but not exciting.
Pros:

Was not offered breaakfast

Cons:

Tired furnishings and older style of accommodation, but hot water for showers on demand sas very good

2026-01-19 • via Nuitee
M
Molimau • solo_traveller • au
4
2026-01-19 • via Nuitee
R
Rob • extended_group • au
9
2026-01-18 • via Nuitee
V
Vyda • couple • au
5
Location suited us
Pros:

Location

Cons:

Out dated and requires a lot of maintenance

2026-01-12 • via Nuitee
M
Matthew • family_with_children • au
6
it wasnt bad. get what you pay for
2026-01-10 • via Nuitee