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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Family rooms
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Luggage storage
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Staff adhere to local safety protocols
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Smoke alarms
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Key access
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CCTV outside property
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Television in common areas
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Reception hall
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Covered parking
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Secured parking
Review Highlights
Categories
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Property Description
Luxurious Amenities
Hotel Bruce County offers an outdoor pool, bar, and restaurant for a relaxing stay. Enjoy free parking, BBQ facilities, and a business center at your disposal.
Convenient Location
Situated near Pinewood shops and cinema, a short drive from Chadstone Shopping Centre and Caulfield Racecourse, Hotel Bruce County provides easy access to Melbourne's key attractions.
Comfortable Accommodations
Each room features a flat-screen TV, air conditioning, and a well-equipped bathroom. Some rooms even include a spa bath for ultimate relaxation.
Ready to experience luxury and convenience at Hotel Bruce County? Book your stay now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People no matter the age stay for AUD 25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Physical property
Receptionist is not always stay in the counter, once we want to check out we have to wait until 9 am
Clean
No staff present, reception not open at 0815 in morning to check out. Called on call number twice with no response and no call back and wifi didn’t work
The bed was comfy.
The exterior was dirty with cobwebs outside the window, dusty door track, torn curtains, only 1 bowl, 1 plate, 1 spoon, but 2 cups. The crockery was not cleaned although the bed was made and beverages resupplied. The motel is right beside the busy M1 freeway. The garden beds are overgrown, and could cause a trip hazard.
Bed was comfortable and clean. That’s about it.
Price tag, pool unserviceable and green, general facility is old and needs an uplift. Shower was like a garden hose with no nozzle. Person at reception not friendly.
Nothing
The hotel is not looked after and the staff makes fun of it and don’t care.
Swimming pool was disgusting. If you are not going to have the swimming pool available for the guest then remove it from your photos.
The bed was comfortable, The room was clean and there was a TV provided for local channels. Parking outside the door.
No catering was supplied. The restaurant is closed so no meals were provided. We were directed to a shopping plaza across the street which appeared to be closed at sundown, no dining facilities available.
Grumpy old man who was unsure of the procedure was on the desk. The Asian owner (we presume) would not come closer than 6 metres citing illness.
We had to pay a $50 security deposit, but we still haven’t received the refund. CONCERNING!!!
This property is obviously struggling to survive, very few cars in the carpark.
Rooms are not serviced on weekends or public holidays. The large sign was not illuminated after dark which made the property difficult to locate.
Close to shops
Nothing
Big room with desk, couch, radio alarm clock. Kettle, toaster & fridge. Free to use laundry and next door to grocery stores/chemist & eateries. Management and staff were really friendly and attentive. There is alot of parking which is great if you rent a car.
Restaurant,Pool ,spa closed down
internet & tv reception not working
Mgnt gave me a $40 SIM card as internet replacement.
Unfortunately maintenance is not good at this hotel. My bathroom door had what looks like a punch hole that has been patched but not painted. The window looks like it was broken into at sometime but they haven’t bothered to repair it. I come to this conclusion due to my security experience. The fly screen looks like someone ripped a hole into it and the lock on the window has been broken off.
I didn’t feel safe leaving my valuables in the room and I wouldn’t recommend Bruce unless you are a single male traveling like myself.
Position
Run down. Shabby. Dated. Unkept.
Decore dated but clean and comfortable with helpful staff
Close to work
2 downlighs burn out
No welcome free bottles of water
Reception hours not convinient
Reported lights burnt out, not fixed during stay
Close to facilities, room was comfortable
Probably due for an upgrade, but we have stayed before and it was very good
NA
Bathroom was clean
Bed was disgusting, stained and sheets were dirty
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