Quest Ivanhoe

Hotels
•
Quest Apartment Hotels
8.6 (397 reviews)
72-84 Upper Heidelberg Road , Melbourne , au

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Small rooms
Noisy air conditioning
Some outdated facilities

Categories

Cleanliness
8.38
Clean and great kitchen lounge area, but some rooms reported overpowering smell.
Service
9.15
Friendly staff who were knowledgeable about the area and provided prompt assistance.
Location
9.19
Great location near restaurants, train station, and the Austen hospital.
Room Quality
7.94
Some rooms described as small and uncomfortable, with noisy air conditioning.
Amenities
8.67
Modern apartments with good facilities for business travelers.
Value for Money
8.63
Offers good value with proximity to amenities, despite some concerns about room quality.
Food and Beverage
8.18
No breakfast provided, but proximity to local cafes and restaurants is a plus.
Overall Experience
8.65
Overall a positive experience with room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:19

Property Description

Convenient Location
Located just a 4-minute drive from the picturesque Yarra River, Quest Ivanhoe is strategically placed near Austin & Warringal Hospital Precincts and Ivanhoe Train Station.

Comfortable Accommodation
Guests can enjoy satellite flat-screen TVs, with the option for balconies or kitchens in some rooms. Each air-conditioned room is equipped with essential amenities like a microwave, fridge, and tea/coffee facilities.

Additional Amenities
The hotel offers a range of services including BBQ facilities, a business centre, guest laundry, and meeting/banquet facilities. Whether for business or leisure, Quest Ivanhoe ensures a pleasant stay.

Book now for a memorable experience at Quest Ivanhoe, where convenience meets comfort.

Important information:

Please note that there is a 1.28% charge when you pay with Visa credit card.
Please note that there is a 1.34% charge when you pay with a MasterCard credit card.
Please note that there is a 2.25% charge when you pay with an American Express credit card.
Please note that there is a 2.92% charge when you pay with a Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 50 per person per night when using an existing bed.
    Children up to and including 12 years old stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 397 reviews
Cleanliness: 8.38
Service: 9.15
Location: 9.19
Room Quality: 7.94
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
C
Clive • solo_traveller • au
8
All good thanks
Pros:

Great service, friendly reception, fantastic location

Cons:

Road/train/tram noise from room

2026-03-11 • via Nuitee
M
Madeline • extended_group • au
10
2026-03-10 • via Nuitee
B
Baxter • extended_group • au
10
Pros:

it was very clean beds were comfortable a lot of space

Cons:

It was a little confusing to find the reception and parking

2026-03-09 • via Nuitee
F
Felipe • extended_group • au
10
2026-03-08 • via Nuitee
C
Chris • solo_traveller • au
9
I enjoy staying here while traveling for work. It’s the only place I can find this side of Melbourne
Pros:

The staff are amazing and really helpful.

Cons:

The mattress could be better.

2026-03-05 • via Nuitee
M
MArk • couple • au
7
Enjoyable stay with nice staff
Pros:

Friendly staff and reasonable room

Cons:

Location

2026-03-01 • via Nuitee
J
jabcd123ghi • Business
10
Great location
Pros:

Always a good stay however since the upgrade the bed is now two singles pushed together and as a middle of the bed sleeper the join is not comfortable as one would like

2026-02-24 • via Tripadvisor
B
Bradley • couple • au
10
Pros:

Undercover secure parking and closeness to restaurants and shops

Cons:

Size of milk portions to make a tea or coffee.

2026-02-22 • via Nuitee
M
Michael • couple • au
9
Great location and excellent staff.
Pros:

Excellent staff and a great location.

Cons:

Nothing

2026-01-28 • via Nuitee
B
bradda77 • Business
6
Average for the price
Pros:

The rooms are clean, however they are very small, especially for the price (>$300 pn). Window was tiny and looked into someone’s courtyard. Aircon blows directly onto the bed. TV is tiny, old and difficult to use.

2026-01-23 • via Tripadvisor
C
Crocamo • family_with_children • ar
10
Todo bien los 4 dias que estuve, buena ubicacion, cochera y excelente mantenimiento
Pros:

Departamentos comodos, limpios y bien mantenidos

2026-01-23 • via Nuitee
J
Julieta • family_with_children • gb
10
All in all, it was comforting to come 'home' to Quest.
Pros:

We were busy moving house so no time available for anything.

Cons:

We.stayed several nights sporadically.

One night, I felt extremely cold. We tried turning on the heater but was not responding.

2026-01-19 • via Nuitee
D
Deanne • solo_traveller • au
5
2026-01-19 • via Nuitee
J
Julieta • family_with_children • au
10
Love staying at Quest. Will always do when coming down to Melbourne from Regional Victoria.
Pros:

Always loved the area, Ivanhoe and Eaglemont. My parents lived there in the 70s while I had since the 2000s to recently.

Cons:

Just the heater - maybe my son didn’t know how to operate it.

2026-01-19 • via Nuitee
A
Arif • solo_traveller • au
6
Average
Cons:

No body lotion available. Limited channels on tv.

2026-01-19 • via Nuitee
J
Julieta • family_with_children • au
10
Meets my creature comforts
Pros:

Very partial to the suburbs Ivanhoe and Eaglemont.

Cons:

Wait...?

2026-01-19 • via Nuitee
T
trent • couple • au
10
2026-01-18 • via Nuitee
D
Darral • couple • au
9
Pros:

central location

2026-01-16 • via Nuitee
S
Sarah • family_with_children • au
6
Cons:

Expensive

2026-01-11 • via Nuitee
I
icel2026 • NONE
10
Highly Recommended
Pros:

We stayed at Quest Ivanhoe over the holidays.

The location was pretty convenient as places to eat and supermarkets were in the vicinity. Woolworth’s was in the same building as the facility.

Since we are not from Australia, it was convenient for us to be able to charge easily as wall sockets and lamps in the rooms had USB ports for you to charge your devices.

We were also quite happy that our room had everything from utensils and a laundry.

Since we also rented a car to get around, the basement parking meant your car would be safe.

I would definitely recommend this place to my friends.

2026-01-06 • via Tripadvisor