The Noble Swan Hotel New World

Hotels
7.6 (181 reviews)
270 Lê Thánh Tôn , Ho Chi Minh City , vn

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Very convenience go anywhere
Safe
Cons:
Very dirty
Broken door
Unprofessional service

Categories

Cleanliness
3.6
The place was very dirty and unsafe, with broken doors.
Service
8.6
The response regarding money return issues has been unprofessional.
Location
8.6
The location is very convenient for going anywhere.
Room Quality
6.6
Not enough light in the room.
Amenities
8.6
Standard quality for this hotel tier.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
8.6
Standard quality for this hotel tier.
Overall Experience
7.6
Overall disappointing experience due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 19:15

Property Description

City Views and Convenience
Located in the heart of Ho Chi Minh City, The Noble Swan Hotel New World offers stunning city views and easy access to popular attractions such as Tao Dan Park and Ben Thanh Street Food Market.

Comfortable and Well-Equipped Rooms
Guests can enjoy well-appointed rooms with modern amenities including air conditioning, flat-screen TVs, and free toiletries. The hotel also provides excellent room service and a 24-hour front desk for utmost convenience.

Explore and Experience
Experience the vibrant city life with nearby museums, shopping centers, and cultural sites. For adventure seekers, the hotel offers bike rentals for exploring the city on wheels.

Book your stay at The Noble Swan Hotel New World for a memorable and convenient experience in Ho Chi Minh City.

Important information:

Please inform The Noble Swan Hotel New World in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SGN

Location

Guest Reviews

7.6
Based on 181 reviews
Cleanliness: 3.6
Service: 8.6
Location: 8.6
Room Quality: 6.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 7.6
S
Su
2
Pros:

I make reservation online went I checking the place very dirty the door locked broken everything unsafe I want returns my money they’re not returned liar, unprofessional I want to report to Expedia I want them to return my money? Please help

2025-09-02 via Nuitee
R
RICHARD
8
Pros:

Very convenience go anywhere
Safe

2025-08-31 via Nuitee
V
Verified traveler
8
light
Pros:

Not enough light

2025-08-21 via Nuitee
B
Bernardo family with young children ph
9
Value for Money
Pros:

Definitely the proximity to the city center.

Cons:

Very basic hotel but it is valuable for your money. Don't expect it to be 5 star

2025-06-06 via Nuitee
R
Rovie group ph
8
Very good
2025-05-23 via Nuitee
P
Phạm young couple vn
8
Very good
2025-05-19 via Nuitee
D
Dreew2004 Solo travel de
10
Nice place to stay!
Pros:

This was a very nice place to stay. It is in the center of many things. You can walk just about everywhere. The area is very friendly. The staff did a very good job at the desk. They are a variety of shops just a few feet away. They also watched my bags on the last day. Thanks

2025-04-28 via Tripadvisor
K
Karen group sg
9
Superb
Pros:

Good location clean helpful staff quick response to fix things

2025-04-20 via Nuitee
A
Angela young couple ro
7
Good
Pros:

The staff was very nice and helpful. The bedsheets were clean, there was air-conditioning, which helped a lot!

Cons:

The furniture wasn't in the best of shape.
The "complimentary" breakfast wasn't what we expected.

2025-04-16 via Nuitee
C
Clancy young couple au
5
Uncomfortable room, but centrally located.
Pros:

The location was as expected.

Cons:

We were given a different room to what we believed we booked. This room was very small, nothing like we thought we were getting.

2025-04-12 via Nuitee
S
Simon
2
Pros:

It was not the room from the photo

2025-04-07 via Nuitee
H
Hazel young couple gb
7
Okay basic but comfy
Pros:

comfy and great location

Cons:

Room was very small not like the images, very basic, could hear everyone in the hallway

2025-04-05 via Nuitee
K
Khanh group au
3
Poor
2025-03-24 via Nuitee
M
Marie family with young children ru
4
traveling on a budget then this is a good place but it could have been better
Pros:

centrally located area District 1

Cons:

power outage for 24 hours, no discount or refund to move to another property

2025-02-08 via Nuitee
S
Susanna review category business travellers vn
10
Great stay
Pros:

Very clean and comfortable, with facilities like strong WiFi and air conditioning adding convenience.

2025-01-24 via Nuitee
D
Dr young couple us
6
It was not an expensive stay, but may not be the best value for the money.
Pros:

The staff and the location were great.

Cons:

- We couldn't find a time when there was hot water for a shower during our three days.
- Booking.com states "A buffet, continental or Full English/Irish breakfast can be enjoyed at the property." But breakfast did not come with the room. Although plenty of places to eat just outside on the street, no restaurant at the hotel so we felt the wording was misleading.

2025-01-23 via Nuitee
S
Susanna review category business travellers vn
10
enjoyable stay👍
Pros:

Spotless rooms, a cozy bed, and useful amenities♥️

2025-01-16 via Nuitee
T
Teck family with young children my
10
Fantastic stay at Noble Swan Hotel
Pros:

Services provided.

Cons:

None

2025-01-15 via Nuitee
S
Susanna review category business travellers vn
10
Heart of Ben Thanh, cozy, lovely stay
Pros:

Room was spotless, comfortable, near Ben Thanh, all at an affordable price

2025-01-14 via Nuitee
M
Mel family
4
Pros:

We were given the wrong room. We booked a family quadruple and were given a triple room which was half the size of the family quadruple. When we questioned the room we were told that they were fully booked. It wasn't until we went back a second time and showed booking email that were given the correct room.
Location was excellent, but we would not stay again.

2025-01-04 via Nuitee