Mitre House Hotel

Hotels
Independent
8.2 (381 reviews)
178-186 Sussex Gardens, London, England, W2 1TU , London , GB

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Elevator
Television in common areas
Library
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Great location near public transport
Comfortable beds
Cons:
Limited food options
Cleanliness issues
Small room size

Categories

Cleanliness
7.3
Room cleanliness concerns were noted, including filthy shower heads and presence of carpet moths.
Service
9.3
Staff was consistently described as friendly, helpful, and accommodating throughout the reviews.
Location
9.3
The hotel's proximity to Paddington station and local attractions was frequently praised.
Room Quality
7.8
Rooms were mentioned as small and outdated, but functional and comfortable enough.
Amenities
8.3
The bar and breakfast offerings were appreciated, though improvements noted in maintenance.
Value for Money
8.3
Overall good value for the price considering location and service, though not luxurious.
Food and Beverage
6.8
Breakfast received negative feedback, leading guests to seek alternatives.
Overall Experience
8.5
Generally enjoyable stay with clear strengths in location and service, despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:24

Property Description

Terrace Views and Modern Amenities - Enjoy stunning views from the terrace and make use of complimentary wireless internet and Smart televisions in the guestrooms.

Relax and Unwind - End your day with a drink at the bar/lounge and wake up to a complimentary English breakfast to start your day right.

Convenient Location - Perfectly situated in the heart of London, within a 5-minute drive of Hyde Park and Oxford Street, with many top attractions like Royal Albert Hall and Buckingham Palace just a short distance away. Book your stay at Mitre House Hotel now for a memorable experience.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 381 reviews
Cleanliness: 7.3
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 6.8
Overall Experience: 8.5
B
Bvcxzbvcxzbbn Couples Henrico, Virginia
8
Good value
Pros:

Good location,staff and breakfast!

2026-04-03 via Tripadvisor
9
930teresa Family Whitby, Scarborough District, North Yorkshire, England
10
Warm welcome
Pros:

The hotel was lovely staff were excerlent very freindly we stayed for 2 days ane will be back not far from the under ground which was better then when stayed at the travel lodge the breakfast was loveky and very quick service

2026-03-29 via Tripadvisor
A
A6837SYchriss Solo travel
10
A London gem
Pros:

I've read certain reviews of The Mitre House that describe it as slightly old-fashioned and lacking in big chain-hotel glamour. So far from that being a minus, I'd say it was all part of the place's considerable character and charm. If you stay there, you'll be met by an ever-friendly and helpful staff, given an immaculately clean and comfortable room, and find yourself treated to a sizzling English breakfast each morning. I might add that the hotel is literally just down the street from Paddington Station, with its high-speed link to Heathrow, and no more than a ten-minute stroll from the delights of Kensington Gardens and Hyde Park. The overall feel is of a warmly friendly, family-run establishment of the old school, and one highly recommended by this particular repeat visitor.

2026-03-18 via Tripadvisor
J
Jingler24 Couples Newton Abbot, Devon, England
10
A Real Gem!!
Pros:

What a great hotel! We arrived late and were given a really warm greeting…. Our room was so clean and warm and the bed really comfy. The shower was amazing….. really hot constant water with great pressure.
The breakfast was lovely, promptly served and really tasty.
If you are looking for all the mod cons, sealed units and automatic keys that keep failing then this is not the hotel for you. However if you are looking for a nice warm hospitable place to stay which is clean, tidy and has super friendly staff at a really affordable price then give this hotel a try. You will not be disappointed.
Thanks for a great stay, we will definitely return.

2026-03-18 via Tripadvisor
4
454seanw Couples Chew Magna, Somerset, England
2
Basic hotel but expected heating!
Pros:

Didn’t expect too much but we arrived in room and found the radiators cold.
I pointed this out when we left for dinner and was told they would see to it.
On return from night out still the same and we had to sleep with coats on!

2026-01-01 via Tripadvisor
2
291hazelr Family
10
Perfect for family stays
Pros:

This hotel is the perfect location from which to visit London. A few minutes easy walk from Paddington station, and just round the corner from Hyde Park. We were amazed to find the hotel has onsite parking (not that we needed it), but this is pretty unusual in central London.
We stayed in a family room, so two rooms with a shared bathroom between us. It comfortably housed 5 of us. The decor is slightly dated, but the place was immaculately clean and the housekeeping was excellent. The staff are super-friendly and gave us advice around local eateries that provided discounts to Mitre House guests. Breakfast is served to you daily. If I had one slight grumble, it would be that 9am is a tight cut off for breakfast when you are on holiday (especially with 3 teenagers), but it did mean we got up and out each day.
I’d definitely recommend this hotel for a London trip and would definitely book again.

2025-12-22 via Tripadvisor
E
elizabethsU7318NS Family
10
Most enjoyable place to stay.
Pros:

Very clean, staff very friendly and helpful, Hyde park within walking distance and hotel 5 to 7 walk from Paddington station. Breakfast was good, also good service, staff seated you, asked tea or coffee then came back immediately with the tea and coffee as well as orange juice. They then took your order and there was a good variety to choose from and didn't wait to long for it to be served.
Would definitely stay here again.

2025-11-18 via Tripadvisor
G
GregBNJ Friends getaway Woodbridge, New Jersey
10
Another amazing stay Sept-Oct
Pros:

My 41st year staying at the Miter House and another perfect stay. I love this hotel and think of it as my home away from home.
Pros
Family owned and operated.
Hotel staff, always so welcoming!
Very clean rooms.
Really nice full English breakfast included in the price.
Amazing location, a couple of minute walk to Paddington Station or Lancaster Gate.
Some really nice local pubs (The Victoria, The Monkey Puzzle and The Mitre Hyde Park)
Cons, in my opinion, there are none. 41 years of staying here says it all.
For the reviews that complain about small rooms and some dated decor, they don't understand the value. For this location and price, its a bargain. To see the value, take a walk and pop in and view what some of Hotels along Sussex Gardens or Norfolk Square look like inside. That's what I did 41 years ago, The Mitre was the cleanest and most welcoming at the same or lower price. I imagine that still holds true today.
Hope to see you all again In April
Greg B

2025-11-11 via Tripadvisor
M
Manda800 Family Perth, Greater Perth, Western Australia
8
Enjoyable stay
Pros:

This is the second time we have stayed here this year. The rooms are comfortable, the breakfast good and it's close to both Paddington and Lancaster Gate stations. It's not a five star hotel and I don't expect that for the price. The reception staff are always helpful and friendly. The rooms are old but clean and it's not too noisy from the road or other guests. The breakfast is cooked fresh and it's enough to start the day with. You have to hand in your room key when you leave which I find is secure and we've never had any problems. The staff remembered us when we returned and gave us our keys. I wouldn't hesitate to stay here again.

2025-10-19 via Tripadvisor
C
Candice
4
Pros:

Breakfast was terrible. We decided to go buy breakfast the remainder of our holiday. I went to the bathroom after breakfast and witnessed a staff member leave the bath and not wash her hands (hopefully she wasn’t on food duty!!! ).

Beds were comforting we slept really well.

The shower head is filthy with like a lime build up…. Super easy to clean and I don’t understand how it has never been cleaned by the looks of it.

Picked up my suitcase and a carpet moth was on it. I could see part of the carpet torn up. There is no room to put your luggage anywhere, we had it in the doorway which isn’t safe but where else can we keep it

The gentleman working the nights (9pm? ) dark curly hair is super helpful. We had a nice chat about foxes!

It’s an old hotel that can really do with maintenance and general aesthetic fixing up. But a great location within minutes of paddington station and comfortable beds.

2025-10-13 via Nuitee
C
Catherine family
10
Pros:

Fabulous hotel that was close to everything. Feel very safe and secure at this hotel.

2025-10-12 via Nuitee
S
Sharon family
10
Pros:

The breakfast was healthy and the service was excellent. The property was very convenient to Paddington tube station. The staff was very welcoming and helpful.

2025-10-12 via Nuitee
S
Scott partner
10
Pros:

Rooms were small but functional. Daily maid service, free English breakfast, and cozy downstairs bar made our stay excellent. The front desk staff (especially Mo) could not have been more helpful or friendly. Location was very close to Paddington train station and was very safe and convenient to shops and restaurants. Highly recommend.

2025-10-12 via Nuitee
K
K1694HZjuliel Family
10
I recommend this hotel.
Pros:

Very nice hotel in convenient location near Paddington Station. Close to everything via tube, bus, train, etc. Great breakfast included. Staff couldnhave been any nicer, and they are there 24/7. Would definitely stay again. Side note: any affordable hotel in London is going to be small and elderly.

2025-10-10 via Tripadvisor
H
Heather friends
8
Pros:

Staff were friendly and helpful, the hotel and rooms were clean and the beds were comfortable. Not much space in the rooms.

2025-10-09 via Nuitee
T
Timothy
8
Pros:

This hotel is in fairly quiet area very close to Paddington station. Very helpful staff, clean with an excellent sit down breakfast. Room was very small with no climate control. Very old place so if you’re looking for modern this ain’t for you.

2025-10-09 via Nuitee
A
Amit family
6
Pros:

Convenient & central location. Restaurants nearby. Dated decor and tight rooms.

2025-10-09 via Nuitee
K
Kathleen
6
Pros:

Convenient location and excellent staff. Room, however, is cramped and bedding subpar.

2025-10-08 via Nuitee
P
Peter
8
Pros:

The hotel is very convenient for Paddington and local area. My room my ok but between staircases on ground floor and a little claustrophobic. Breakfast was only average and limited choices

2025-10-08 via Nuitee
M
MichaelD3 Solo travel Medina, Ohio
8
Great location, friendly staff, and free breakfast
Pros:

Overall, my stay was very positive, the only reason why I bumped it down a star was because I didn’t understand a single room meant a single bed, and if you were staying here during the summer, I think the room would be very hot since there’s no air conditioning. Since I was staying in early October and it was starting to get cold out, I left the window open at night, which doesn’t have a screen, so occasionally a moth or a bug would fly in. My room was super small, but since it was just me, I didn’t really care. There was no serviceable desk to work at, even though there was a small desk as soon as you come in the door. Since the bathroom door spring closes, as it starts to get cold out that bathroom is super cold. The staff was very friendly and very helpful. The free English breakfast was very good. There is a couple spaces for on-site parking, which I was going to use but wound up not renting a car, but during the four days I was there there was only ever one or two cars parked there so there was always a space open. Even though my review seems negative, my issues were fairly small.

2025-10-07 via Tripadvisor