Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Historical charm
Comfortable beds
Cons:
Room size
Location
Food quality inconsistencies

Categories

Cleanliness
9.09
Overall positive mentions about cleanliness in several reviews.
Service
10
Consistent praise for the attentive and friendly staff across multiple reviews.
Location
8.56
Some comments note the location could be better, lowering the score.
Room Quality
8.1
Negative points about small and uncomfortable rooms, particularly in one review.
Amenities
9.55
Amenities appear satisfactory with no negative comments regarding them.
Value for Money
8.58
Mixed reviews on pricing versus quality of food, impacting the value perception.
Food and Beverage
8.54
Some positive remarks on breakfast and dining quality, but also criticism on specific items.
Overall Experience
9.59
General satisfaction and positive experiences highlighted throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:27

Property Description

Luxurious Accommodation with Stunning Views
Hotel Boutique Casa Werner, nestled by a picturesque lagoon, offers a unique stay in Llanquihue. Each room boasts a private bathroom and a captivating view, along with cable TV for entertainment.

Relaxation and Serenity
Indulge in the tranquility of the garden or unwind in the cypress wooden hot tub, exclusive for guests. Sip on beverages from the honesty bar for a truly relaxing experience.

Endless Activities and Unforgettable Experiences
With a 24-hour front desk and tour desk, the hotel ensures convenience for guests. Explore a variety of activities like rowing, rafting, and bird watching in the diverse wetlands surrounding the property.

Book now for a memorable escape at Hotel Boutique Casa Werner.

Important information:

Please note the property does not accept cash payments.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented.
The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$22 per person per night when using an available cot.
    Children up to and including 10 years old stay for US$22 per person per night when using an existing bed.
    Children up to and including 10 years old stay for US$22 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1702 reviews
Cleanliness: 9.09
Service: 10
Location: 8.56
Room Quality: 8.1
Amenities: 9.55
Value for Money: 8.58
Food and Beverage: 8.54
Overall Experience: 9.59
V
Victoria extended_group cl
5
2026-02-28 via Nuitee
R
Rigoberto couple cl
1
Pros:

Nada

Cons:

Las fotos no reflejan lo que es

2026-02-28 via Nuitee
P
paula solo_traveller cl
9
2026-02-28 via Nuitee
C
Carlos family_with_children cl
9
Comoda estadia familiar que supero expectativas
Pros:

Las camas, super cómodas.

2026-02-27 via Nuitee
A
Amada couple cl
5
Rica comida, natural, pan exquisito. Pieza muy limitada.
Pros:

La comida

Cons:

Pieza muy pequeña !!!! Extremadamente un inconforme con eso.

2026-02-24 via Nuitee
S
SCHNEIDER LEMES family_with_children br
9
2026-02-23 via Nuitee
S
Santiago couple ar
9
2026-02-22 via Nuitee
P
Paula couple cl
9
Encantador hotel en preciosa casa patrimonial.
Pros:

La casa patrimonial. Es muy linda y alojarse en este tipo de hoteles es muy distinto a los hoteles que comúnmente utilizo.

Cons:

Que no tenía piscina, pero eso no forma parte del conjunto que tienen hoy. Es más un deseo.

2026-02-14 via Nuitee
O
Olena extended_group ua
10
Unique place for memorable experience
Pros:

Truely unique location, next to the pond where the birds are nesting. Beautiful garden and architecture. We stayed in the stand alone cabana one night and I wish we could stay a bit more. It was a very festive atmosphere for the Christmas dinner and breakfast next morning.

2026-02-14 via Nuitee
M
Miguel couple cl
9
Antique boutique hotel
Pros:

Its a little boutique hotel, in a old big house. It full of antique details, with a garden plenty of beautiful trees and flowers. Good breakfast

Cons:

The hotel’s restaurant was closed all the night in our stay.

2026-02-14 via Nuitee
D
Ducasa family_with_children ar
7
2026-02-11 via Nuitee
F
Fernando couple cl
9
Pros:

Todo

Cons:

El baño

2026-02-11 via Nuitee
I
Isabel solo_traveller cl
8
2026-02-09 via Nuitee
I
IriKoval couple ar
10
Excelente estadia en Hotel Boutique Casa Werner
Pros:

El desayuno es excelente. El personal super amable y disponible. La calidez de la casa que dista mucho de un hotel tradicional pero cumple con el concepto de Hotel Boutique

2026-02-09 via Nuitee
J
Johnston couple ca
10
Wonderful unique hospitality experience, in a so-so town.
Pros:

Very special place. Beautiful and classy home, that has a great mix of a hotel and a BnB. The decor is nice. The rooms and bed are very comfortable. The breakfast was great.

Cons:

Didn’t love the town it was in, we wished we could have stayed in Puerto Varas proper. But it was worth it for the quality if the hotel.

2026-02-09 via Nuitee
L
Lomoro couple ar
10
Pros:

El hotel, su estética. El desayuno. La habitación

Cons:

El estacionamiento. La ubicación q no sea frente al lago

2026-02-09 via Nuitee
V
Veloso Vera couple cl
10
2026-01-31 via Nuitee
M
Mark extended_group gb
9
Lovely hotel in beautiful grounds
Pros:

Lovely hotel in beautiful grounds. Great breakfast. Good attention to detail.

Cons:

Kitchen opening in the evening was random, some days open some not so difficult to plan. Car park small. Llanquihue is not as nice as other towns on the lake.

2026-01-31 via Nuitee
M
martin couple ar
10
Excelente!!!
Pros:

Espectacular la casa, la atención, la comida!!!
Gracias

2026-01-30 via Nuitee
L
Laura couple ar
9
Hotel boutique Cerca de Frutillar y Puerto Varas
Pros:

Vista, mobiliario y decoración, desayuno excelente

Cons:

In poco pequeño el cuarto y que no haya refrigerador

2026-01-29 via Nuitee