Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Historical charm
Comfortable beds
Cons:
Room size
Location
Food quality inconsistencies

Categories

Cleanliness
9.09
Overall positive mentions about cleanliness in several reviews.
Service
10
Consistent praise for the attentive and friendly staff across multiple reviews.
Location
8.56
Some comments note the location could be better, lowering the score.
Room Quality
8.1
Negative points about small and uncomfortable rooms, particularly in one review.
Amenities
9.55
Amenities appear satisfactory with no negative comments regarding them.
Value for Money
8.58
Mixed reviews on pricing versus quality of food, impacting the value perception.
Food and Beverage
8.54
Some positive remarks on breakfast and dining quality, but also criticism on specific items.
Overall Experience
9.59
General satisfaction and positive experiences highlighted throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:27

Property Description

Luxurious Accommodation with Stunning Views
Hotel Boutique Casa Werner, nestled by a picturesque lagoon, offers a unique stay in Llanquihue. Each room boasts a private bathroom and a captivating view, along with cable TV for entertainment.

Relaxation and Serenity
Indulge in the tranquility of the garden or unwind in the cypress wooden hot tub, exclusive for guests. Sip on beverages from the honesty bar for a truly relaxing experience.

Endless Activities and Unforgettable Experiences
With a 24-hour front desk and tour desk, the hotel ensures convenience for guests. Explore a variety of activities like rowing, rafting, and bird watching in the diverse wetlands surrounding the property.

Book now for a memorable escape at Hotel Boutique Casa Werner.

Important information:

Please note the property does not accept cash payments.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented.
The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$22 per person per night when using an available cot.
    Children up to and including 10 years old stay for US$22 per person per night when using an existing bed.
    Children up to and including 10 years old stay for US$22 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1757 reviews
Cleanliness: 9.09
Service: 10
Location: 8.56
Room Quality: 8.1
Amenities: 9.55
Value for Money: 8.58
Food and Beverage: 8.54
Overall Experience: 9.59
C
CAMILA FERNANDA VALENTINA couple cl
10
Maravilloso!!
Pros:

Es muy lindo, tiene acceso directo al humedal, el personal es muy amable, tienen flores frescas todas las mañanas en el desayuno, una jarrita de agua en las habitaciones,

2026-04-11 via Nuitee
S
Steffen couple cl
5
No cumple con los estándares de un hotel de 5 estrellas!
Pros:

El desayuno sin huevos y cantidad de los demás itemes muy restringidos. Uno tiene que pedir.

Cons:

Habitación sin TV, baño muy estrecho y sin ventilación.

2026-04-11 via Nuitee
J
Jean Galdames solo_traveller de
10
Pros:

Werner Hotel was a super comfortable rustic place, perfectly nestled next to a natural pool where lovely birds added charm to the surroundings. The atmosphere felt warm and close to nature, making it an ideal retreat. The service was truly amazing — the staff were exceptionally kind and attentive, ensuring great care at every moment of our stay. Breakfast was simple yet complete, offering all the essentials needed for a proper start to the day. Overall, the experience was delightful, and without hesitation, I would choose Werner Hotel again if I return to Llanquihue. Thank you, Werner Hotel, for such a memorable stay.

2026-04-11 via Nuitee
E
Eliza solo_traveller cl
9
2026-04-11 via Nuitee
C
Cristina Zabalaga couple cl
10
Maravilloso!
Pros:

Es muy bonito, la habitación súper limpia, amplia, baño excepcional!

2026-04-10 via Nuitee
N
Nadir Maria couple br
6
2026-04-07 via Nuitee
L
Lourdes couple ar
10
2026-04-07 via Nuitee
L
lessly couple cl
8
Bonito lugar
Pros:

La casa Bellísima y la cordialdiad de las personas que nos atendieron, especialmente las señoritas del desayuno. Súper atentas, cariñosas y pacientes con todos.

Cons:

Para el tipo de valoracfión que exhibe en redes, me parece que el desayuno podría ser mejor. Me refiero específicamente a las porciones de queso, jamó y salame que disponen en las mesas para dos, me pareció que aquello es solo para una persona, no para dos, la porcion de mantequilla, mínima.Poco variado el área de buffet del desayuno. La granola, no lo era, sino más bien era avena con añadido de algunos frutos. En lo personal regreso a los alojamientos dependiendo de lo contundente y variado del desayuno En comparación a otros lugares de la zona en que me he hospedado, quedó al debe en ese sentido.

2026-04-06 via Nuitee
W
WILSON couple cl
10
Lo mejor fue la habitacion
Pros:

Lo que mas me gusto fue la cama , muy grande y la habitacion muy amplia , ese dia solo queriamos dormir y lejos lo mejor fue la cama . Volvere si o si un finde semana largo a ese hotel.

Cons:

Todo bonito y muy amable las personas

2026-04-06 via Nuitee
J
Jairo solo_traveller co
10
2026-04-05 via Nuitee
G
Gabriela couple es
10
Pros:

¡Todo es muy bonito! El personal es muy atento y el desayuno es ejemplar: preparan muchas cosas desde cero como el pan, el yogur y la mermelada. ¡De verdad, quedamos encantados!

2026-04-05 via Nuitee
J
Jack solo_traveller gb
9
2026-04-04 via Nuitee
M
Mhd couple cl
8
Boeno y tranquilo
2026-04-04 via Nuitee
C
Camila family_with_children cl
10
Excelente. Muy buena experiencia. Maravillosa la casa
2026-04-03 via Nuitee
J
jimena solo_traveller cl
9
Casi en la casa de mis abuelos
Pros:

Muy acogedor

Cons:

Nada

2026-04-02 via Nuitee
O
Oscar couple cl
7
Buen lugar para alojarcde paso
Pros:

Es una casa antigua con buenos recuerdos.

Se duerme muy bien, buenas camas, limpio y buen desayuno.

Cons:

Al ser antigua tiene un diseño incómodo, a mi gusto. Mucha escalera para subir maletas
La vista a la laguna se pierde por un cerco vivo que la hace falta una poda.

2026-04-02 via Nuitee
E
Eugenio couple br
10
2026-03-31 via Nuitee
X
Ximena solo_traveller cl
9
Pros:

El personal muy amable, siempre dispuesto a ayudarte

2026-03-30 via Nuitee
A
Annette couple de
9
Individuelles Hotel mit toller Lage am See
Pros:

Die Lage war richtig schön um den See Llanquihue und die Umgebung zu erkunden. Das Frühstück war gut und das Personal durchwegs freundlich. Ich würde das Hotel (auch aufgrund seiner individuellen Einrichtung) auf jeden Fall weiterempfehlen!

Cons:

Die Kommunikation war ein bisschen kompliziert ohne Spanischkenntnisse. Hat aber alles soweit geklappt, insofern nur als Hinweis, dass Spanischkenntnisse von Vorteil sind. :-)

2026-03-30 via Nuitee
S
Sergio couple cl
10
Pros:

Muy bonito lugar, el personal muy atento y cordial.
El desayuno espectacular.
La carta del restaurante muy buena 10/10.
Volveré sin duda. Alfredo muy preocupado en hacer sentir en casa a cada pasajero. Rosa my amable y atenta.

Cons:

Todo me gustó

2026-03-30 via Nuitee