Hotel Misión Express Querétaro

Hotels
•
Mision
8.6 (108 reviews)
Boulevard Bernardo Quintana No. 5120 , Querétaro , MX
52-442-1927915

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Pets allowed

Facilities

Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Conference space
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests appreciate the cleanliness of the hotel, mentioning it as a positive aspect.
Service
7.3
Service is generally well-received, with some complaints about wait times reported.
Location
8
The hotel's location near key landmarks and public transport is a significant positive for guests.
Room Quality
7.5
Rooms are described as spacious and comfortable, though minor maintenance issues have been noted.
Amenities
7.2
The provided amenities are satisfactory, with mentions of the gym and pool, but some guests desire more diverse amenities, such as spa services.
Value for Money
6.9
Opinions on the value for money offered by the hotel vary, with some finding the price high for the services while others consider it reasonable due to the location.
Food and Beverage
7.3
Breakfast and restaurant services are generally praised, though a few guests suggest adding more variety.
Overall Experience
7.6
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 04:13

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at the full-service spa, ensuring a relaxing stay.

Convenient Amenities
Enjoy complimentary WiFi, concierge services, and wedding amenities. The area shuttle makes exploring nearby attractions a breeze.

Business and Event Spaces
Take advantage of the business center, conference facilities, and event spaces, perfect for both work and celebrations.

Book your stay at Hotel Misión Express Querétaro for a rejuvenating experience in Querétaro!

Important information:

* Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
* Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8.6
Based on 108 reviews
Cleanliness: 7.5
Service: 7.3
Location: 8
Room Quality: 7.5
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.6
M
María Elena • family
2
Pros:

Había mucho ruido porque al parecer hay un salón de fiesta enfrente, las toallas estaban sucias y no hubo variedad en el bufet

2025-05-27 • via Nuitee
C
Carlos
10
Muy agradable la estancia
Pros:

Muy amable el personal y rápido el servicio
Muy buena ubicación y comunicada

2025-05-08 • via Nuitee
M
Miguel Enrique • partner
10
Pros:

El hotel esta dentro de una especie de plaza, realmente cumple su funcion como hotel de trabajo de quedarse 1 noche, lo recomiendo para esos aspectos

2025-04-16 • via Nuitee
H
Hilda Noemi
8
Pros:

Muy bien todo limpio y las habitaciones comodas

2025-04-11 • via Nuitee
N
Norma • family
10
Pros:

Excelente

2025-04-02 • via Nuitee
M
miguel • partner
10
Pros:

Tuvieron un incidente con la electricidad y no lo pudieron resolver adecuadamente

2025-04-02 • via Nuitee
M
Marco
10
Pros:

me falta mi factura

2025-03-14 • via Nuitee
R
Ricardo
10
Pros:

All good little noise from outside but nothing serious

2025-03-11 • via Nuitee
Y
yederson
4
Pros:

El aire acondicionado botava agua toda la noche y se escuchava el. Goteo del aire acondicionado

2025-02-27 • via Nuitee
M
Martin
10
Pros:

Calidad

2025-02-09 • via Nuitee
L
Liliana • partner
10
Pros:

Todo bien

2025-02-05 • via Nuitee
E
Enrique
10
Pros:

Excelente

2025-01-31 • via Nuitee
A
Alberto
2
Pros:

No me han podido enviar mi factura, por favor pido apoyo para que me envien mi factura

2025-01-28 • via Nuitee
C
Claudia
10
Pros:

Muy buena atencion

2024-11-26 • via Nuitee
N
nora
10
Pros:

Gracias

2024-11-17 • via Nuitee
S
Sheila • family
8
Pros:

Está bien el hotel, el personal muy amable. El único detalle que no me gustó fue que el wc cuando entramos a la habitación no servía. Lo bueno que lo arreglaron muy rápido. Fue el personal muy amable y servicial para solucionar el problema.

2024-10-18 • via Nuitee
T
TOMAS
8
Pros:

Estacionamiento amplio, había fuga de agua en el inodoro

2024-10-18 • via Nuitee
D
Diego
6
Pros:

Las habitaciones estan sucias en las paredes y descuidadas

2024-10-14 • via Nuitee
P
Paulo
2
Pros:

No funciona las regaderas con agua caliente, y en el desayuno no alcancé lugar y ya no disfruté de ese servicio, muy malo

2024-10-09 • via Nuitee
F
Fco Xavier
10
Pros:

Fue una muy buena opción para un viaje de negocios, de fácil acceso y estacionamiento. Buenas instalaciones, limpias y cómodas. Muy buena atención del personal.

2024-10-02 • via Nuitee