Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Cons:
Cleanliness issues
Room view not as expected

Categories

Cleanliness
8.1
Shower and bath faucet cleanliness criticized in reviews.
Service
9.98
Staff described as friendly and attentive, especially Ms. Huong Nguyen and Mr. Nam.
Location
9.61
Great location mentioned multiple times, near Hoan Kiem Lake.
Room Quality
8.56
Room quality is good, but complaints about street view and lack of windows.
Amenities
9.09
Good amenities like breakfast boxes and tea/coffee facilities, but some issues with view.
Value for Money
9.05
Standard quality for this hotel tier.
Food and Beverage
9.6
Excellent food quality and presentation mentioned in multiple reviews.
Overall Experience
9.57
Positive experiences shared by multiple guests, with special thanks to staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:18

Property Description

Luxurious Accommodation with Stunning Views

Rooftop Swimming Pool and Panoramic Fitness Centre

Indulge in the neo-classical luxury of Apricot Hotel, offering modern amenities and breathtaking views of Hoan Kiem Lake. Relax by the rooftop swimming pool or work out while enjoying the panoramic cityscape.

Artistically-Designed Rooms and Personalized Services

Experience comfort in every detail with air-conditioned rooms, flat-screen TVs, and en suite bathrooms. Let our 24-hour front desk staff cater to your needs, whether it's laundry services or tour arrangements.

Culinary Delights and Relaxation Options

Savor Vietnamese and Western dishes at our dining venues or unwind at the trendy rooftop bar. For a quiet retreat, explore our library on the 9th floor.

Book now to experience the perfect blend of luxury and convenience at Apricot Hotel.

Important information:

Guests who wish to utilize extra beds (only applicable for children up to 12 years old) are kindly request to inform the property directly to confirm the availability.

The property reserves the right to pre-authorize credit cards prior to guest arrival.

Please note that credit cards provided upon booking a nonrefundable room rate will be charged for the deduction of the full payment any time after booking. Payment cannot be refunded or replaced with a different credit card once deduction of charges have been made.

Children who wish to have breakfast at the property are subject to an additional charge. Payment will be collected upon check-in. Further details are to communicate directly with the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 8 years old stay for VND 400,000 per person per night when using an existing bed.
    Children from 9 years old to 12 years old stay for VND 1,475,000 per person per night when using an existing bed.
    Children up to and including 12 years old stay for VND 1,475,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 478 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 8.56
Amenities: 9.09
Value for Money: 9.05
Food and Beverage: 9.6
Overall Experience: 9.57
A
annasA8614IH Family
10
Beautiful luxury hotel in great location
Pros:

Family of 4 very happy at the Apricot hotel. We had connecting rooms and the hotel was clean, quiet and well appointed. Great location. Lovely staff.

2026-04-18 via Tripadvisor
N
n_nU6683HY Friends getaway
10
Friendly staff and comfortable stay
Pros:

Stayed at Apricot Hotel and really enjoyed it. The room was nice, the vibe was classy, and everything felt comfortable. Big shoutout to Hoc super friendly, helpful, and always quick to assist. Made the whole experience much better. Would come back again

2026-04-15 via Tripadvisor
R
Resort53939487070 Solo travel
10
Fantastic Experience – Ignore the Negative Reviews!
Pros:

I feel that some reviewers are overly critical and complain about the most ridiculous things (like a room being too big!). In reality, the Apricot Hotel is absolutely outstanding. The rooms are kept spotlessly clean at all times. With such a prime location right next to Hoan Kiem Lake, instead of complaining about the TV, you really should just step outside and explore.
While the restaurant might be a bit pricey, the food is absolutely delicious. However, the biggest highlight of our stay was the attentive service. A special thank you to Hoc, who was incredibly helpful, enthusiastic, and professional.
Don't listen to the naysayers; this hotel is completely worth it!

2026-04-13 via Tripadvisor
V
Voyager39848258081 Solo travel
10
The hotel staff who couldn’t do enough for us
Pros:

We returned to the Apricot for the second year running as we had a fantastic time last year. We again really enjoyed our week’s stay here which was made more special by the hotel staff who couldn’t do enough for us. A special thank you to Hoc, who took great care of us during our stay, organising our excursions and even our laundry. It’s little touches like these that make us think about returning to the Apricot hotel. The breakfast and evening meals served in the restaurant are first class, and the staff cannot do enough to look after us.

2026-04-13 via Tripadvisor
K
Kristian family_with_children sk
10
2026-04-08 via Nuitee
W
Wheeler extended_group au
8
2026-04-05 via Nuitee
T
Tess2010Seattle Couples Seattle, Washington
6
I say Meh in a nutshell
Pros:

There was nothing wrong but there was nothing special about this place. It was a little hyper, a bit too glitzy, didn’t have much to do with Hanoi - it could be anywhere. They also totally dropped the ball on room service. Our appetizer came and when it was delivered we reminded them about the rest of the order and were told they’d take care of it but again it never came. Our friends in the next room got cold, undercooked French fries.

2026-04-04 via Tripadvisor
N
nandakumarank2026 Family
10
Great experience
Pros:

Apricot hotel's hospitality was excellent. Huong Nguyen has been an outstanding host and she took personal interest to make our stay so comfortable.

Great experience

2026-04-02 via Tripadvisor
N
nonovtr Solo travel Bordeaux, Gironde, Nouvelle-Aquitaine
10
Exceptional stay at Apricot Hotel - Special thanks to Tien!
Pros:

I met Tien this morning at the pool area and was struck by his attention to detail and proactive attitude. Even in busy common areas, he maintains the highest standards of cleanliness and guest service. He is very kind, polite, hardworking, and clearly takes pride in his work. Tien is a reliable professional who understands the essence of luxury hospitality. I highly recommend him for any future opportunities.

2026-03-30 via Tripadvisor
D
Dinesha couple au
8
Pros:

Apricot Hotel is a beautifully executed property in the heart of the Old Quarter, offering a sense of classic grandeur that immediately sets it apart.

The hotel has been designed and finished to a very high standard, with interiors that reflect elegance, attention to detail, and a strong sense of character. From the moment you enter, the experience feels polished and welcoming, supported by excellent service throughout.

One of the standout features of the hotel is its evening ambience. Live lounge music creates a refined and relaxed atmosphere, adding a layer of sophistication that elevates the overall stay.

A beautifully styled boutique hotel best suited to travellers who appreciate design, service, and atmosphere, particularly those comfortable with more compact rooms, while those seeking greater space and privacy may wish to explore alternative options.

Cons:

The rooms are tastefully decorated, however, they are on the smaller side, and the layout presents a practical consideration. Windows open into a narrow internal courtyard, and when the curtains are drawn, privacy is quite limited. At a price point of around USD $200 per night, this we felt was unacceptable. You could never open the curtains as people walking on the next corridor would see inside a room. When one pays USD200 you dont expect such a poor guest experience and this was one hotel during our tour of SE Asia we thought we had paid for breakfast but we found it was not included.

2026-03-30 via Nuitee
J
Jennifer family_with_children ch
8
2026-03-30 via Nuitee
C
Cynthia762 Couples Vancouver, British Columbia
10
Hanoi
Pros:

Perfect location near the old quarter and river. Hotel was clean, friendly and the rooms were pretty big. Their breakfast buffet had lots to choose from and delish!

2026-03-28 via Tripadvisor
T
thomasoftexas Couples Plano, Texas
10
Perfect location for sights, shopping, and seeing local people.
Pros:

Most comfortable bed of our long trip. Top notch food. And the location on Hoan Kiem lake can’t be beat. Walking around the lake on a Sunday night, seeing 4 generations of locals out enjoying each leisure, was beautiful. Added a view of the people beyond tourist attractions.

2026-03-28 via Tripadvisor
A
Adelo Michele solo_traveller it
8
2026-03-27 via Nuitee
K
kashif couple pk
10
One of THE BEST
Pros:

Amazing staff,clean and very convenient location

Cons:

Nothing

2026-03-27 via Nuitee
B
BearWest_12 Couples Baden, Region of Waterloo, Ontario
10
Outstanding hotel. Excellent location fabulous service!
Pros:

We have stayed here off and on during our three week vacation. We landed in Hanoi stayed moved onto Lao then Cambodia. We then returned to Hanoi and The apricot. Moving along to Hoi A then we had a couple more opportunities to stay at The Apricot. It was like hone! Beautifully appointed rooms, excellent service. For us the breakfast was included. Such a great variety of food. Something for everybody. On our last night we ordered à la cart for dinner. Excellent! Hoping Nguyen was our waitress. She was funny and provided great service.

2026-03-24 via Tripadvisor
桂子 couple jp
9
2026-03-22 via Nuitee
K
kristenbP7416EQ Business
10
Wonderful Place
Pros:

Wonderful experience at the Apricot Hotel. Terrific service. Kind staff. Especially wonderful service from Huong Nguyen at the restaurant. She made our dining experience extra special!

2026-03-21 via Tripadvisor
J
Jessica couple us
10
2026-03-21 via Nuitee
A
annlouisec809 Family
10
A lovely stay!
Pros:

We had a wonderful stay at the Apricot hotel. Everything was so lovely and well organised.

Everyone was so hospitable, especially Huong! She looked after us so well at dinner.

We will definitely have to come back!

2026-03-15 via Tripadvisor