Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Cons:
Cleanliness issues
Room view not as expected

Categories

Cleanliness
8.1
Shower and bath faucet cleanliness criticized in reviews.
Service
9.98
Staff described as friendly and attentive, especially Ms. Huong Nguyen and Mr. Nam.
Location
9.61
Great location mentioned multiple times, near Hoan Kiem Lake.
Room Quality
8.56
Room quality is good, but complaints about street view and lack of windows.
Amenities
9.09
Good amenities like breakfast boxes and tea/coffee facilities, but some issues with view.
Value for Money
9.05
Standard quality for this hotel tier.
Food and Beverage
9.6
Excellent food quality and presentation mentioned in multiple reviews.
Overall Experience
9.57
Positive experiences shared by multiple guests, with special thanks to staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:18

Property Description

Luxurious Accommodation with Stunning Views

Rooftop Swimming Pool and Panoramic Fitness Centre

Indulge in the neo-classical luxury of Apricot Hotel, offering modern amenities and breathtaking views of Hoan Kiem Lake. Relax by the rooftop swimming pool or work out while enjoying the panoramic cityscape.

Artistically-Designed Rooms and Personalized Services

Experience comfort in every detail with air-conditioned rooms, flat-screen TVs, and en suite bathrooms. Let our 24-hour front desk staff cater to your needs, whether it's laundry services or tour arrangements.

Culinary Delights and Relaxation Options

Savor Vietnamese and Western dishes at our dining venues or unwind at the trendy rooftop bar. For a quiet retreat, explore our library on the 9th floor.

Book now to experience the perfect blend of luxury and convenience at Apricot Hotel.

Important information:

Guests who wish to utilize extra beds (only applicable for children up to 12 years old) are kindly request to inform the property directly to confirm the availability.

The property reserves the right to pre-authorize credit cards prior to guest arrival.

Please note that credit cards provided upon booking a nonrefundable room rate will be charged for the deduction of the full payment any time after booking. Payment cannot be refunded or replaced with a different credit card once deduction of charges have been made.

Children who wish to have breakfast at the property are subject to an additional charge. Payment will be collected upon check-in. Further details are to communicate directly with the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 8 years old stay for VND 400,000 per person per night when using an existing bed.
    Children from 9 years old to 12 years old stay for VND 1,475,000 per person per night when using an existing bed.
    Children up to and including 12 years old stay for VND 1,475,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 452 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 8.56
Amenities: 9.09
Value for Money: 9.05
Food and Beverage: 9.6
Overall Experience: 9.57
S
Sylvia • extended_group • ph
8
comfortable stay
Pros:

Location is very accessible to all streets,
Food is good.
Room is at comfortable size.

Cons:

n/a

2026-03-02 • via Nuitee
N
Ngoc HOA • family_with_children • fr
9
2026-03-01 • via Nuitee
J
Jerry • couple • ca
10
2026-02-28 • via Nuitee
M
Maud • family_with_children • ie
7
Pros:

Location

Cons:

Majority of rooms in the hotel are internal, with windows facing into the corridor. This is not advertised and had to arrange an upgrade to get a room with natural light, where we didn't select lake view. Laundry and other services are notably more expensive than other 5 star hotels close by in Hanoi.

2026-02-27 • via Nuitee
• family_with_children • jp
10
2026-02-26 • via Nuitee
S
silvia • couple • it
8
2026-02-25 • via Nuitee
N
NGUYEN_CUOCSONGPHAP • solo_traveller • fr
9
Pros:

Belle chambre

Cons:

Rien

2026-02-24 • via Nuitee
M
margaret • family_with_children • gb
8
Pros:

It's location to the lake ...easy to walk around and restaurants nearby...

Cons:

The hotel feels like it needs updating now....we had to keep finding someone to serve us tea/coffee at breakfast ..
The front lobby wasn't warm to sit in at night time...
.
..

2026-02-12 • via Nuitee
L
linda laura • family_with_children • it
9
2026-01-30 • via Nuitee
Y
Yeonwoo • family_with_children • kr
8
Pros:

8층 스튜디오는 키친툴이 전혀없고 디쉬며 포크마저없었지만 넓음

Cons:

부엌용품이 전혀없고 창문이 폐솨형이라 공기유통이 안됨. 욕조나 기타시설은 굿!

2026-01-25 • via Nuitee
M
Maria Alejandra • couple • gb
10
Pros:

Great service, great room, excellent location. Friendly staff.

2026-01-24 • via Nuitee
A
Alina • solo_traveller • ro
9
2026-01-22 • via Nuitee
R
Razan • family_with_children • sa
10
2026-01-19 • via Nuitee
P
Paul • couple • au
9
Great Location and beautiful surroundings. Very friendly and excellent breakfast.
Pros:

Great Location and beautiful surroundings. Very friendly and excellent breakfast.

2026-01-19 • via Nuitee
P
Pinlei • solo_traveller • nz
9
Pros:

The staff was very friendly and accommodating

2026-01-19 • via Nuitee
P
Patrice • solo_traveller • ch
9
2026-01-18 • via Nuitee
M
Meler • family_with_children • il
9
Pros:

צוות מעולה

Cons:

הבריכה בגג

2026-01-15 • via Nuitee
M
Matt • extended_group • gb
10
2026-01-11 • via Nuitee
N
Ngọc Bích • couple • vn
8
2026-01-08 • via Nuitee
H
Hoàng Cường • extended_group • vn
8
Pros:

Vị trí gần sát hồ gươm nhưng không bị chặn xe vào cuối tuần .

Cons:

Vòi hoa sen và vòi tắm khá dơ . Chỉ có điểm này là hơi thiếu chuyên nghiệp . Cần kiểm tra lại .

2026-01-05 • via Nuitee