River Rock Hotel

Hotels
9 (1547 reviews)
Kryou Nerou 21, P.O. Box 30341 , Ayia Napa , CY
+357 23 722722

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Spacious rooms
Variety of food
Cons:
Noisy surroundings
Amenities could be better
Some food items not satisfactory

Categories

Cleanliness
8.33
The cleaning staff was always cheerful and did a great job; some rooms met cleanliness standards.
Service
9.8
Staff were friendly, helpful, and responsive, ensuring a pleasant stay.
Location
9.34
Great location close to the beach and within reach of the center.
Room Quality
8.29
Rooms described as spacious and comfortable, but some noted they are in need of cosmetic repairs.
Amenities
8.82
Amenities acknowledged to be standard but a bit under-equipped.
Value for Money
9.28
Value perceived as good based on comfort and services provided.
Food and Beverage
8.83
Food variety noted positively, but some specific items such as sausages and coffee received negative remarks.
Overall Experience
9.3
Guests generally had a very good stay, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:18

Property Description

Luxurious Outdoor Pool and Sun Terrace
Indulge in the ultimate relaxation experience at River Rock Hotel with our refreshing outdoor pool and spacious sun terrace. Perfect for soaking up the sun and enjoying a leisurely swim.

Family-Friendly Amenities
Create unforgettable memories with your little ones at our children's playground, ensuring a fun-filled stay for the whole family. Let the kids play and make new friends while you unwind and relax.

Convenient 24-Hour Front Desk and Free WiFi
Experience top-notch hospitality with our round-the-clock front desk service, always ready to assist you. Stay connected with complimentary WiFi access throughout the hotel, making your stay hassle-free.

Ready to experience the perfect blend of comfort and convenience at River Rock Hotel? Book now for an unforgettable stay in Ayia Napa!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCA

Location

Guest Reviews

9
Based on 1547 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
A
Ayelet • solo_traveller • il
6
Pros:

בריכה קטנה ונחמדה, רחוק ממרכזי הרעש.היה אירוח נחמד.

Cons:

אהבנו הכל

2026-09-19 • via Nuitee
D
Dotan • couple • il
1
The worst hotel experience I’ve ever had dirty, disrespectful and completely unacceptable
Pros:

The only advantage of the hotel was that it was relatively close and even that wasn’t really true

Cons:

From the moment we entered our room, it was clear that something was wrong. There was a strong smell of urine, the room was dirty, there were hairs on the bed, the towels smelled strange, and the overall level of cleanliness was terrible. On top of that, the curtain did not close properly, so light came through the window, and the refrigerator was leaking.

At first, we didn’t even complain. We decided to deal with it ourselves, bought cleaning products with our own money, and cleaned the room ourselves.

The next day, we asked for clean towels, but we didn’t receive any, and our room was not cleaned either. We went down to reception to complain and were told to come back in the morning and that they would take care of it.

The following morning, we woke up to an unbearable sewage smell in our room. It was so strong that it was difficult to even breathe. We complained again and ended up wasting a large part of our morning waiting to be moved to another room. The whole process took far too long, and despite everything we had already experienced, we were not offered any compensation. We had also paid for a room with a street view, but the replacement room we were given faced the parking lot.

The second room was slightly cleaner and thankfully did not have the same horrible smells, but the telephone was broken. When we reported it, once again we were told to come back the next morning.

The following day, at around 9 a.m., the cleaner entered our room while we were sleeping and started waking me up, telling me to get up because she wanted to clean the room. I explained that we were sleeping and asked her to come back later, but she refused. At first, she even refused to leave and continued cleaning while we were trying to sleep. Eventually, I had to tell her that I didn’t want the room cleaned at all just to get her to leave.

Once again, we went to reception to complain and ask for towels, and once again we were told to come back the next morning.

2026-09-19 • via Nuitee
A
Ani • couple • am
10
2026-09-18 • via Nuitee
A
Alena • couple • il
9
Pros:

Хорошее местоположение, завтрак неплохой , уборка хорошая , цена качество нормально , все было хорошо

2026-09-18 • via Nuitee
M
Mary • solo_traveller • cy
10
2026-09-18 • via Nuitee
M
Mimovic • solo_traveller • rs
10
Pros:

Lokacija, sve je bilo čisto, bazen predivan!

Cons:

Hrana je imala čudne začine, al uvek je bilo nešto što je moglo da se jede.

2026-09-14 • via Nuitee
V
Viktoriia • solo_traveller • ua
7
Pros:

Готель у центрі. Хороший і ситний сніданок. 
У готелі були шампунь і гель для душу, зубні щітки і паста, також одноразові шльопанки. Постільна білизна була чистою.

Cons:

Дуже цікава автостоянка,  із вузьким в'їздом і важко знайти місце. 
Сам готель потребує ремонту, стіни давно не фарбували. Дуже гучний холодильник. Дивно розміщений кондиціонер, включиш дує прямо у вухо, виключиш дуже жарко. Дивний запах у кімнаті та рушників. Кімнати розміщені як у мурашнику. 

2026-09-13 • via Nuitee
A
Antreas • family_with_children • cy
10
2026-09-13 • via Nuitee
פראס • couple • il
10
2026-09-11 • via Nuitee
שיטה • solo_traveller • il
4
לא אחזור
Pros:

המיקום מעולה

Cons:

אין שירות חדרים בערב, אם תבקשו מגבת לא תקבלו וגם אם כן תצטרכו לרדת לקחת מהקבלה אבל לא בשעות הערב

2026-09-08 • via Nuitee
P
Paul • couple • ro
10
2026-09-07 • via Nuitee
S
Stephanie • couple • cy
7
2026-09-06 • via Nuitee
Y
Yifat • solo_traveller • cy
7
Pros:

מיקום. ארוחת בוקר. החלפת חדר בגלל ריח לא נעים

Cons:

רועש בערב ובלילה.
אין אפשרות למלא מים קרים

2026-09-04 • via Nuitee
N
Nagy • couple • hu
10
Pros:

A szállás gyönyörű, tiszta volt. A szobák tágasak, a személyzet pedig kiemelkedően segítőkész és udvarias.

Cons:

Nem volt ilyen.

2026-09-03 • via Nuitee
E
Elad & Tali Mass • extended_group • il
10
2026-09-03 • via Nuitee
S
Sergei Ogurtcov • solo_traveller • cy
7
2026-09-02 • via Nuitee
T
Taha • extended_group • il
7
2026-09-02 • via Nuitee
R
Ron • extended_group • il
8
Pros:

החדרים היו מרווחים ונקיים
הבריכה הייתה יחסית ריקה ומתאימה לכמות האנשים שהיו
מיקום מעולה!

Cons:

ארוחת הבוקר יחסית דלה אבל מצאנו מה לאכול
יש ריח בחדרים פחות נעים של חומר ניקוי
המיטה לא נוחה בכלל

2026-08-31 • via Nuitee
M
Maya • extended_group • il
9
Pros:

Nice balcony, big shower, very good area of the city, the staff was amazing very helpful, food was mediocre, available pool chairs and cabanas we could always find a spot by the pool.

2026-08-31 • via Nuitee
V
Volha • family_with_children • cy
9
2026-08-30 • via Nuitee