Island City House

Hotels
9.2 (998 reviews)
411 William Street , Key West , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and neat rooms
Great location
Helpful staff
Decent amenities
Cons:
Slightly musty smell
Dated room decor
Overpriced for the quality
Noise from road traffic

Categories

Cleanliness
9.15
Rooms kept clean with daily housekeeping, but mentioned slight musty smell.
Service
9.62
Helpful staff and good service based on positive comments.
Location
10
Fantastic location, close to attractions and quiet enough.
Room Quality
8.61
Rooms are a bit dated and some negative feedback on the shower facilities.
Amenities
9.14
Good amenities including kitchen facilities and pool.
Value for Money
8.1
Underwhelmed by the value compared to pricing; considered overpriced.
Food and Beverage
9.15
Discounts at local bakery appreciated, but no catered breakfast.
Overall Experience
9.84
Overall a very positive experience with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:08

Property Description

Historic Key West Island City House Hotel

Victorian-inspired Rooms
Experience a blend of modern amenities and historic charm in our rooms featuring hardwood floors, a kitchen, and a seating area for your comfort. Enjoy complimentary WiFi and cable TV during your stay.

Garden Oasis
Relax in our lush garden or on the terrace, offering a peaceful escape from the vibrant Key West streets. Explore the serene surroundings or unwind with a book under the shade of swaying palm trees.

Convenient Location
With the Key West sea port just a 2-minute walk away and popular attractions like the Key West Aquarium within walking distance, our hotel is the perfect base for your island adventures.

Book now to immerse yourself in the rich history and tropical beauty of Key West at Island City House Hotel.

Important information:

Guests must be 25 years of age or older to book.

Please note that all cancelations are subject to a cancelation fee. Contact the property for more details.

The hours of operation to include the last same-day booking will be taken until 6pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EYW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 998 reviews
Cleanliness: 9.15
Service: 9.62
Location: 10
Room Quality: 8.61
Amenities: 9.14
Value for Money: 8.1
Food and Beverage: 9.15
Overall Experience: 9.84
N
nicolas • family_with_children • fr
9
Parfait pour un séjour en famille proche de tout
Pros:

Le jardin tropical , la végétation luxuriante très agréable et l'emplacement tout proche du centre ville animé de Key West tout en étant au calme

2026-04-18 • via Nuitee
J
Jeanie • extended_group • us
10
I will be back for sure. The asthetics was amazing.
Pros:

I loved everything..!! It’s was so perfect and beautiful ! We booked a 2 bedroom. We had our own outdoor veranda (huge). Did not want to leave. Tried to get additional days but they were booked solid.

Cons:

Thought that there was no parking except for what was available on the street would be a problem but it was not. Next time I will fly directly and not Miami. I didn’t need to rent a car.. everything is walking distance!!

2026-04-18 • via Nuitee
S
Sophia • solo_traveller • us
10
Trip of a lifetime that I will revisit every year!
Pros:

Having my own private porch.

Cons:

I liked everything

2026-04-18 • via Nuitee
M
Marc • extended_group • us
10
2026-04-16 • via Nuitee
A
anthime • family_with_children • fr
9
2026-04-16 • via Nuitee
S
Stephanie • family_with_children • de
10
Pros:

Close to town and Harbour! Great Location and in the Bedroom Apartment we had a lot of space.

2026-04-15 • via Nuitee
M
Meg • family_with_children • us
9
2026-04-14 • via Nuitee
F
francesca • family_with_children • it
9
ha superato le mie aspettative
Pros:

l'hotel ha superato le mie aspettative, giardino tropicale incantevole, edificio storico, personale alla reception simpatici e super disponibili. possibilità di noleggiare le bici direttamente all'hotel. sicuramente da tenere in considerazione per il prossimo soggiorno. grazie

Cons:

niente, forse il prezzo ma è decisamente in linea con l'offerta a Key West

2026-04-13 • via Nuitee
• couple • us
10
2026-04-12 • via Nuitee
B
Brooke • solo_traveller • us
10
It was a perfect stay. The only thing I would suggest is a blanket for the people staying on the pull out couch. Just a
Pros:

Beautiful and well kept property!!

Cons:

Loved everything

2026-04-10 • via Nuitee
B
Brian • couple • ie
10
2026-04-07 • via Nuitee
M
Michel • family_with_children • fr
8
SÉJOUR TRÈS AGRÉABLE
Pros:

CADRE, CALME BEAU JARDIN

2026-04-07 • via Nuitee
R
Robert • couple • us
8
Pros:

POOL,ROOM

Cons:

STAIRS

2026-04-07 • via Nuitee
M
Marion • family_with_children • de
10
Toll!
Pros:

Sehr zentrale Lage, wunderschön!

Cons:

Preislich sehr gehoben.

2026-04-07 • via Nuitee
E
Edward • couple • us
10
Enjoyed a return visit to paradise in Key West - the Island City House Hotel!
Pros:

Pretty much everything. Our Cigar House room was excellent. Gardens were so nice. Rooms were cleaned very well.

Cons:

TV setup was a little hard to find our way around, but that was a low priority during our stay.

2026-04-06 • via Nuitee
M
michael • couple • us
8
2026-04-06 • via Nuitee
M
Mark • family_with_children • us
9
Pros:

It was in a nice quiet location and the landscaping was very nice.

Cons:

you could hear everything from the people staying in the floor above through the ceiling.

2026-04-05 • via Nuitee
N
Natalie • extended_group • de
1
Schimmelgeruch und Glasfasern in der Schlafcouch - nicht empfehlenswert trotz schöner Außenfassade!
Pros:

Das einzig Gute war die Lage und die Hilfsbereitschaft der Hotelmitarbeiterin die uns immerhin uns einen Teilbetrag erstattet hat (1/5 des Preises trotz gesundheitlicher Risiken denen wir ausgesetzt wurden)

Cons:

Die Luft war sehr feucht mit starkem Schimmelgeruch. Hier sah man auch übermalte Stellen gesehen, wo man vermuten könnte, dass es sich um Schimmel oder einen Wasserschaden handelt. Außerdem gab es in der Couch gesundheitlich sehr gefährliche Glasfasern (die Matratze hatte keinen Überzug sondern nur ein Spannbettlaken, sodass die Fasern überall auf unseren Klamotten waren und starken Juckreiz ausgelöst haben!
Obwohl wir am nächsten Morgen Bescheid gegeben haben, dass die Unterkunft extrem schlecht war und uns wurden nur 100$ von den fast 500$ die wir bezahlt haben zurückerstattet. Unfassbar!!

2026-04-05 • via Nuitee
I
Ivan • family_with_children • us
10
2026-04-04 • via Nuitee
E
Elena • family_with_children • it
9
Pros:

Struttura molto bella e centrale. Siamo stati benissimo. Peccato solo per una notte ma ci torneremo sicuramente!

Cons:

Nulla

2026-04-04 • via Nuitee