Island City House

Hotels
9.2 (1072 reviews)
411 William Street , Key West , us

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Clean and neat rooms
Great location
Helpful staff
Decent amenities
Cons:
Slightly musty smell
Dated room decor
Overpriced for the quality
Noise from road traffic

Categories

Cleanliness
9.15
Rooms kept clean with daily housekeeping, but mentioned slight musty smell.
Service
9.62
Helpful staff and good service based on positive comments.
Location
10
Fantastic location, close to attractions and quiet enough.
Room Quality
8.61
Rooms are a bit dated and some negative feedback on the shower facilities.
Amenities
9.14
Good amenities including kitchen facilities and pool.
Value for Money
8.1
Underwhelmed by the value compared to pricing; considered overpriced.
Food and Beverage
9.15
Discounts at local bakery appreciated, but no catered breakfast.
Overall Experience
9.84
Overall a very positive experience with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:08

Property Description

Historic Key West Island City House Hotel

Victorian-inspired Rooms
Experience a blend of modern amenities and historic charm in our rooms featuring hardwood floors, a kitchen, and a seating area for your comfort. Enjoy complimentary WiFi and cable TV during your stay.

Garden Oasis
Relax in our lush garden or on the terrace, offering a peaceful escape from the vibrant Key West streets. Explore the serene surroundings or unwind with a book under the shade of swaying palm trees.

Convenient Location
With the Key West sea port just a 2-minute walk away and popular attractions like the Key West Aquarium within walking distance, our hotel is the perfect base for your island adventures.

Book now to immerse yourself in the rich history and tropical beauty of Key West at Island City House Hotel.

Important information:

Guests must be 25 years of age or older to book.

Please note that all cancelations are subject to a cancelation fee. Contact the property for more details.

The hours of operation to include the last same-day booking will be taken until 6pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EYW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1072 reviews
Cleanliness: 9.15
Service: 9.62
Location: 10
Room Quality: 8.61
Amenities: 9.14
Value for Money: 8.1
Food and Beverage: 9.15
Overall Experience: 9.84
A
Arjun • family_with_children • us
8
2026-06-27 • via Nuitee
A
Astrid • extended_group • it
10
2026-06-26 • via Nuitee
M
Marine • extended_group • fr
8
Très bon séjour
Pros:

Le cadre, la végétation, l’environnement et la proximité avec le centre

Cons:

Tous les jours des affaires trainaient à la piscine et le fait de ne pas être aidé pour monter les bagages sur 2 étages…

2026-06-24 • via Nuitee
G
Gia • couple • us
7
Overall very good. The WiFi needs to be stronger
Pros:

Loved the location. The room we rented was a good size. We enjoyed that it had a “living room” area separate from the bedroom.

Cons:

The WiFi was horrible. The tv kept going in and out. Inconvenient when we were trying to watch a movie then it just stopped.

2026-06-21 • via Nuitee
A
Andriska • family_with_children • hu
10
Pros:

Great place at a great location!

Cons:

Praking takes some time, but managable.

2026-06-21 • via Nuitee
V
VENKATA • family_with_children • us
9
good stay. excellent staff
Pros:

location

Cons:

room scent

2026-06-21 • via Nuitee
F
Francois • family_with_children • nl
9
2026-06-20 • via Nuitee
J
Jamie • extended_group • us
10
Amazing!
Pros:

Beautiful grounds, clean/refreshing pool, clean spacious room with a full kitchen!!!

Cons:

I just wish the two rooms we booked together were near each other.

2026-06-16 • via Nuitee
F
Finn • family_with_children • dk
10
Vildt hyggeligt sted
Pros:

Boede på tredje sal i det store, hvide victorianske træhus. Flot bygning. Rengøringen var god.
poolen er ren og har en god temperatur. Udendørs bruser, som man lige skal finde. Den er lidt diskret placeret ude af synes, men det er jo også fint nok.
Parkering i gaderne om området er relativt nemt. Husk at holde i trafikretningen. Det skal man i USA (i hvert fald i Florida), ellers får man en bøde. Vi fik en 😎 Hørte ingen hanegal og fik ingen myggestik.
Glæder mig til at komme tilbage.

Cons:

Cyklerne er lidt dyre at leje, hvis man bare skal et smut ned til købmanden. 15 dollars stykket.

2026-06-13 • via Nuitee
J
Jackson • solo_traveller • us
10
Our Island City stay
Pros:

The hotel was quiet and very comfortable and convenient without being in the middle of the busy town.

Cons:

Even with the air conditioning the rooms were slightly musty and left a slight odor on clothing when we got home

2026-06-13 • via Nuitee
T
Thomas • family_with_children • gb
10
Pros:

Love this place… felt like staying in a tropical hole stay in Asia! Very friendly staff and great room clean daily.

2026-06-11 • via Nuitee
T
Thomas Østensjø • family_with_children • no
10
Kom som du er, dra med et smil om munnen!
Pros:

Nydelig oase midt i Old town I Key West! Vi hadde noe fine dager der med kort vei til både sentrum og båtturer.

2026-06-08 • via Nuitee
J
James • couple • us
10
Can’t wait until next time.
Pros:

Our second time staying at Island City House. Just as enjoyable as the first.

Cons:

Bathroom door and kitchen sink handle stuck slightly. Mentioned it to the staff on checkout and I’m 100% sure they’ll have it fixed before the next guest arrives.

2026-06-08 • via Nuitee
D
DARIO • extended_group • us
10
2026-06-08 • via Nuitee
D
Dietmar • extended_group • de
7
2026-06-05 • via Nuitee
Y
Yvonne • family_with_children • us
10
Perfect spot for family stay
Pros:

The location was great and the room felt like home but cleaner

Cons:

I wish I could have stayed longer

2026-06-04 • via Nuitee
K
Kay • family_with_children • us
7
If it would have been quieter it would great plus too far to walk to the main store.
Pros:

The bed was very comfortable and grounds was great.

Cons:

Too much noise from the A/C, the bathroom fan and when people walked around above us it was way too noisy. You had to pay for parking since your hotel didn't have parking for your customers.

2026-06-03 • via Nuitee
D
dezzgamer • couple • us
9
A charming, well-kept retro stay that captures the atmosphere of Key West.
Pros:

I really liked the old-style building, the spacious rooms, the small kitchen with a regular-size fridge, the garden, the patio, and the high ceilings. Everything was in good condition, with a retro feel that actually made the stay more charming. It felt more authentic than a modern hotel and helped me enjoy the atmosphere of Key West.

Cons:

The air conditioner was rather loud, especially at night. Other than that, everything was very good.

2026-06-02 • via Nuitee
V
Victoria • solo_traveller • us
10
Pros:

The staff 10/10x The fact that they have a great bathhouse with shower all stocked so you can enjoy your day then refresh before leaving made a huge difference. Rooms are so comfy and have everything you need.

2026-06-02 • via Nuitee
D
Defelice • extended_group • us
10
2026-06-02 • via Nuitee