Island City House

Hotels
9.2 (1051 reviews)
411 William Street , Key West , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and neat rooms
Great location
Helpful staff
Decent amenities
Cons:
Slightly musty smell
Dated room decor
Overpriced for the quality
Noise from road traffic

Categories

Cleanliness
9.15
Rooms kept clean with daily housekeeping, but mentioned slight musty smell.
Service
9.62
Helpful staff and good service based on positive comments.
Location
10
Fantastic location, close to attractions and quiet enough.
Room Quality
8.61
Rooms are a bit dated and some negative feedback on the shower facilities.
Amenities
9.14
Good amenities including kitchen facilities and pool.
Value for Money
8.1
Underwhelmed by the value compared to pricing; considered overpriced.
Food and Beverage
9.15
Discounts at local bakery appreciated, but no catered breakfast.
Overall Experience
9.84
Overall a very positive experience with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:08

Property Description

Historic Key West Island City House Hotel

Victorian-inspired Rooms
Experience a blend of modern amenities and historic charm in our rooms featuring hardwood floors, a kitchen, and a seating area for your comfort. Enjoy complimentary WiFi and cable TV during your stay.

Garden Oasis
Relax in our lush garden or on the terrace, offering a peaceful escape from the vibrant Key West streets. Explore the serene surroundings or unwind with a book under the shade of swaying palm trees.

Convenient Location
With the Key West sea port just a 2-minute walk away and popular attractions like the Key West Aquarium within walking distance, our hotel is the perfect base for your island adventures.

Book now to immerse yourself in the rich history and tropical beauty of Key West at Island City House Hotel.

Important information:

Guests must be 25 years of age or older to book.

Please note that all cancelations are subject to a cancelation fee. Contact the property for more details.

The hours of operation to include the last same-day booking will be taken until 6pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EYW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1051 reviews
Cleanliness: 9.15
Service: 9.62
Location: 10
Room Quality: 8.61
Amenities: 9.14
Value for Money: 8.1
Food and Beverage: 9.15
Overall Experience: 9.84
F
Frikkie Du Preez • solo_traveller • za
7
Pros:

Location and swimmingpool

Cons:

Noise after 22h00
Music at pool
Zink not working.
No place for wet clothes and towels
Bath tub not working

2026-05-29 • via Nuitee
S
Sophie-Catherine • family_with_children • at
9
Wow 🤩
Pros:

Wunderschöne zentral gelegene Unterkunft. Die Zimmer sind toll ausgestattet und haben sehr komfortable Sitzmöglichkeiten auf den tollen Balkonen. Kaffeemaschine, Kühlschrank, Kochutensilien - alles da! Die Anlage ist sehr schön und gepflegt ebenso wie der Pool. Wir würden auf alle Fälle wieder kommen. Key west feeling pur!

Cons:

Die Polster im Bett waren leider sehr groß und sehr hart. Wir haben dann ohne geschlafen.

2026-05-29 • via Nuitee
N
Niall • couple • gb
8
Great location in the heart of old town key west
Pros:

The location is fantastic only 5 minutes from Duval street. The room itself was cleaned inside regularly and the pool (a rarity in old town key west) was so worthwhile after a long day in the heat.

Cons:

The room we were in only had 2 main lights (a beside table light and a stand up light in the corner of the room) at night this wasn’t sufficient level of light - it was missing at least 2 ceiling lights. The outside decking and doors needed a serious clean. Inside was fine but the decking where we sat out at night was full of dust and dirt.

2026-05-27 • via Nuitee
D
Deborah • extended_group • us
10
Great location- Great room- Great pool!
Pros:

This property is fantastic. We had a pool view. The place was clean and spacious. Front desk people were super nice. We stayed there years ago and the place had only gotten better.

Cons:

Since there is no on-site parking,iIt was a constant hassle to find a place to park. There was a lot a couple blocks away for $15 per day.

2026-05-26 • via Nuitee
J
Jacob • family_with_children • us
9
Excellent, clean and comfortable! Great for kids too!
Pros:

It was very clean and cozy! The best were very comfortable! They had water bottles and breakfast bars supplied. They even supplied beach towels for the pool!

Cons:

I would recommend putting darkening curtains in the bedrooms

2026-05-22 • via Nuitee
K
Kamilla • family_with_children • ua
10
2026-05-20 • via Nuitee
J
Jennifer • solo_traveller • fr
9
Pros:

Le charme typique du lieu. C'était dépaysant et apaisant.
La balancelle extérieure.
L'entrée privative.
La taille de la suite.
L'emplacement.

Cons:

La visite nocturne de termites ailés. Apparemment ça arrive juste avant qu'il pleuve.

2026-05-17 • via Nuitee
S
Springer • family_with_children • us
10
Can't wait to come back
Pros:

I love this place and would stay here again

Cons:

There was nothing I didn't like

2026-05-16 • via Nuitee
P
Prather • solo_traveller • us
9
2026-05-13 • via Nuitee
M
Margaret • couple • us
10
Nice property just confirm room assignment in advance for stairs.
Pros:

Great central location. Pool nice & room very good.

Cons:

Room we had was in arch house overlooking street & got noisy at times. Had quite a number of stairs to climb to get into room!

2026-05-12 • via Nuitee
K
Katelyn • couple • us
10
2026-05-10 • via Nuitee
C
Connie • couple • us
10
Nice easy respite from the business of the city, the heat of the day.
Pros:

Great different outdoor areas for different times of day.
I liked your cat too.

Cons:

Need a full length mirror.

2026-05-09 • via Nuitee
G
Genevieve • extended_group • us
10
Loved every minute! Hope to visit again !
Pros:

Great location! Very walkable to most sites but was a quiet oasis in a beautiful garden setting at the end of each day .

2026-05-08 • via Nuitee
C
Christoph • solo_traveller • at
9
2026-05-08 • via Nuitee
T
Tiffany • couple • us
9
We really enjoyed the stay and will be back again soon!
Pros:

Location was great, close to everything!

Cons:

Kitchenette was a great addition.

2026-05-07 • via Nuitee
M
Mariano • couple • ch
8
2026-05-05 • via Nuitee
K
Karin • couple • us
9
This hotel is quiet, but close to everything you need in Key West.
Pros:

It was quiet, clean. Nice pool. A short walk to restaurants and bars.

2026-05-05 • via Nuitee
A
Amy • extended_group • us
10
2026-05-04 • via Nuitee
L
Lyndal • couple • nz
10
Very enjoyable
Pros:

Lovely and clean and great location. The staff were very helpful and nice.

Cons:

Nothing

2026-05-03 • via Nuitee
R
Rita • couple • de
8
2026-05-01 • via Nuitee