Hacienda de Leal - BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.6 (482 reviews)
410 The Alameda , San Juan Bautista , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Beautiful setting
Cons:
Cleanliness issues
Poor breakfast options
Additional fees

Categories

Cleanliness
8.06
Several reviews mentioned cleanliness issues such as dirty floors, a moldy bathroom, and unclean shower ceilings.
Service
9.53
Guests noted friendly staff and accommodating service, with specific mentions of helpful assistance and good breakfast service.
Location
9.57
Multiple reviews highlighted the convenient and attractive location, particularly for scenic views and access to local attractions.
Room Quality
9.02
Rooms were generally described as spacious, comfortable, and clean, although some noted issues like noise and maintenance.
Amenities
8.05
Guests enjoyed certain amenities, but there were complaints about the breakfast options and missing features like Netflix.
Value for Money
8.51
Overall perceived value was mostly positive, although some guests expressed concerns about additional fees and limited options.
Food and Beverage
7.06
The breakfast received significant criticism for variety and quality, affecting the overall guest satisfaction.
Overall Experience
9.03
The general feeling was positive, with many guests expressing satisfaction despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:37

Property Description

Charming Stay in San Juan Bautista

Tranquil Garden Views: Enjoy the serene garden and courtyard views from your room, providing a peaceful escape during your stay.

Convenient Location: Situated within 30 miles of both Monterey and Santa Cruz coast, Hacienda de Léal offers easy access to explore the beautiful California coastline.

Relaxing Courtyard: Unwind and relax in the courtyard, a perfect spot for leisurely moments and enjoying the pleasant weather.

Experience the beauty of San Juan Bautista at Hacienda de Léal. Book now for a delightful stay!

Important information:

Please note: Guests are required to leave a cash deposit when paying with cash. Please contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 482 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 9.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.06
Overall Experience: 9.03
C
Chang • couple • us
10
2026-04-17 • via Nuitee
E
elisa • family_with_children • it
10
2026-04-10 • via Nuitee
C
Cathrine • couple • us
10
We very much enjoyed our stay.
Pros:

The property was lovely and comfortable. It was in a perfect location for our visit to Pinnacles National Park. The room was very spacious.

Cons:

The breakfast was adequate, but not very good. The hot choices (eggs, sausage, potatoes) seemed to be reheated from frozen items. It would have been nice to have healthier choices.

2026-04-09 • via Nuitee
I
Iryna • couple • us
10
Pros:

Very clean room. Quite location. It’s dog friendly hotel which is pretty rare.

Cons:

It would be great on there were EV chargers at facility

2026-04-05 • via Nuitee
L
Larmey • family_with_children • us
10
2026-04-03 • via Nuitee
B
Bradley • couple • us
9
2026-03-30 • via Nuitee
J
Jessie • solo_traveller • us
10
Great Stay, sweet location, my dog and I loved it!
Pros:

The property was beautiful! The room had a country rustic feel that was great. The adorable little town is walking distance including a little cafe called Vertigo, I do recommend them as well.

Cons:

The ceiling fan and AC were both really loud but at least they had it! Other than that everything was really nice, I can't complain about anything else.

2026-03-27 • via Nuitee
J
Judith • couple • us
10
2026-03-24 • via Nuitee
G
Gabriel • couple • us
10
Relaxing, comfortable and satisfied
Pros:

It was a very beautiful property.

Cons:

Everything was great

2026-03-23 • via Nuitee
A
Abbey • couple • us
7
2026-03-21 • via Nuitee
L
Lobato • family_with_children • us
10
Pros:

Everything

2026-03-18 • via Nuitee
C
cejader • Couples
8
Solid Option, Great Location!
Pros:

My partner and I recently stayed here and had a really pleasant experience overall. Check-in was quick and easy, which made the start of our stay smooth.

The room was very spacious and comfortable. The area around the hotel was also quiet, and it was conveniently located a short distance from San Juan Bautista, which made it a great base for exploring the area.

There were a couple of small downsides. The AC unit was a bit noisy and occasionally made some loud clicking sounds while running. The walls also seemed a little thin, as we could hear people talking in the room next door.

That said, the staff was extremely friendly throughout our stay. The breakfast was fairly basic, but still filling and a nice way to start the day.

Overall, we enjoyed our stay and would definitely consider staying here again

2026-03-16 • via Tripadvisor
A
Anthony • solo_traveller • us
10
2026-03-16 • via Nuitee
J
John • couple • us
9
2026-03-13 • via Nuitee
S
steinhardt • family_with_children • us
9
They host events and there are enough rooms to bring a bunch of folks.
Pros:

It's a nice looking place, nice courtyard, nice rooms. If I come through Hollister again I'll stay here again.

Cons:

No complaints.

2026-03-12 • via Nuitee
S
Sidne • extended_group • us
7
adequate
Pros:

Perfect location, beautiful courtyard. I would like to see more seating in the courtyard and perhaps a table. Our room was very clean.

Cons:

The room was unfinished. There are missing light plates. Electrical cords were are hanging from the ceiling when you enter, as if missing a light. I lost internet connection after 8pm which was frustrating. The policy of holding an extra $100 for security issues will make me think twicw about staying agin.

2026-03-12 • via Nuitee
B
Bianca • couple • us
9
2026-03-04 • via Nuitee
C
Carol • extended_group • us
8
Comfortable room and close to old town.
Pros:

The courtyard seating was very nice to gather in but needed more seating, we brought out chairs from our rooms. The rooms were clean and comfortable.

Cons:

The breakfast was just ok. Bathroom toilet dispenser broken off wall in our room.

2026-03-02 • via Nuitee
J
Jana • solo_traveller • us
10
2026-02-26 • via Nuitee
C
Carlos • couple • us
9
2026-01-25 • via Nuitee