Quest Melbourne Airport

Hotels
•
Quest Apartment Hotels
8.7 (2994 reviews)
20 Annandale Road , Melbourne , au

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Spacious apartments
Good location for airport access
Cons:
Blood on sheets in one instance
Limited food options
Tricky location without a car

Categories

Cleanliness
8.29
Multiple reviews indicated cleanliness but also noted issues such as blood on sheets in one case.
Service
9.26
Staff were frequently described as friendly and helpful.
Location
8.5
Noted for proximity to the airport, though some reviews mentioned it was tricky without a car.
Room Quality
8.75
Guests appreciated the spaciousness and comfort of the rooms.
Amenities
8.78
Amenities such as kitchen facilities and quietness were positively highlighted.
Value for Money
8.74
Good value indicated by spaciousness and quality of the rooms.
Food and Beverage
8.29
Limited mentions of food options, with some guests expressing a desire for dining facilities.
Overall Experience
8.96
Overall positive experiences with friendliness and convenience highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:38

Property Description

Modern Accommodation with Work Desk and Free Cable TV
Experience comfort and convenience at Quest Melbourne Airport with our modern accommodation featuring a work desk, free cable TV, and NBN WiFi access.

On-Site Fitness Centre and Convenient Shuttle Service
Stay active during your stay with our on-site fitness centre, and enjoy the ease of our included parking and scheduled airport shuttle service from Monday to Friday.

Variety of Accommodation Options with Kitchen Facilities
Choose from our 1, 2, or 3 bedroom self-contained apartments and studios, all equipped with air-conditioning, laundry facilities, and either a kitchenette or fully equipped kitchen. Some accommodations even feature a balcony for you to relax and unwind.

Book your stay at Quest Melbourne Airport now for a seamless and comfortable experience.

Important information:

Please note that there is a 1.47% charge when you pay with a Visa, a 2.5% charge when you pay with a Master card, and a 2.66% charge when you pay with an American Express credit card.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that housekeeping service is not included on Sundays or Public Holidays.

Please note that pets will incur an additional charge of AUD 50 per night, per pet.

Parking is available for AUD 17 per car per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2994 reviews
Cleanliness: 8.29
Service: 9.26
Location: 8.5
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.96
C
Carol • couple • ca
8
2026-04-11 • via Nuitee
A
Alex • family_with_children • au
8
2026-04-11 • via Nuitee
C
Carly • family_with_children • au
10
Pros:

Perfect before a long haul flight with the family

2026-04-10 • via Nuitee
T
Tania Triplett • solo_traveller • au
10
Pros:

The lady at the counter was very lovely and friendly. The bed was very comfortable.

2026-04-09 • via Nuitee
A
Addison • family_with_children • th
6
2026-04-08 • via Nuitee
I
Irene • couple • au
10
Excellent place to stay the night before a flight.
Pros:

Clean, well set up, large rooms. Ease of booking, value for money. Quiet location, easy access to airport parking.
Helpful and friendly staff.

Cons:

N/A

2026-04-07 • via Nuitee
S
Steve • couple • gb
10
As above
Pros:

Excellent location for airport and price .
The staff were exceptional both in keeping contact with me via the booking.com App prior to our arrival and when we were there.
Had to change our plans due to situation in UAE. Free Transfer to and from the Airport with personal contact via phone . Excellent communication. Thankyou Helen for the service . Excellent driver .
Throughly recommend for Melbourne Airport.
Thankyou to all the staff

Cons:

Nil

2026-04-07 • via Nuitee
V
Vadym • family_with_children • au
10
Place to stay
Pros:

Yes. Clean and convinient

Cons:

Good place

2026-04-06 • via Nuitee
K
Karen Axford • family_with_children • au
1
Possible scam alert
Pros:

Not much

Cons:

Middle of nowhere. No shuttle after midday on sat. could hear every word from the rooms either side so the walls are paper thin. No food available nearby. Made a security deposit charge to credit card of $100 that has not been reversed 14 days later despite there being no damage to the room. Seems like a scam.

2026-04-06 • via Nuitee
D
David • couple • au
9
Convenient location near Airport
Pros:

Convenient location near Airport
Clean and comfortable
Friendly staff

Cons:

Gouged for open space carparking as a surcharge
What a RIP OFF !!!!

2026-04-06 • via Nuitee
S
Sarah • couple • au
9
Great choice for a short stay close to the airport
Pros:

One bedroom apartment was very roomy and had everything we needed for a one night stay. An 8 minute drive to the airport which was super handy. Pet friendly option was very helpful for us.

2026-04-05 • via Nuitee
K
Kayleigh • family_with_children • au
10
2026-04-05 • via Nuitee
R
Rod • couple • au
3
No access to dinner or breakfast at the on site café was closed.due to public weekend.
Pros:

Location to the airport

Cons:

My room had no balcony and was not as described in the booking

2026-04-04 • via Nuitee
S
Simone • solo_traveller • au
10
2026-04-04 • via Nuitee
C
Christina • solo_traveller • nz
6
Disappointing stay
Pros:

Clean comfy room

Cons:

Booked specifically for the transfers
Airport pick up must be before7.30pm 😒
So uber to hotel
Check in morning for transfer back to airport, to be told must book the night before

2026-04-03 • via Nuitee
D
Dianne • couple • au
9
Comfortable
Pros:

Helpful staff, shuttle to airport, room size

Cons:

We could hear the person taking in her phone til late for a lingvtime

2026-03-31 • via Nuitee
I
Ian • solo_traveller • au
10
Worked for me !
Pros:

Convenience

Cons:

Nothing

2026-03-30 • via Nuitee
J
Josephine • family_with_children • id
7
Useful for a layover place.
Pros:

Close to the airport

Cons:

The curtains were broken, the light from the carpark was shining into the room. Also the fold out couch bed was very uncomfortable.

2026-03-30 • via Nuitee
M
Melanie • solo_traveller • au
8
2026-03-30 • via Nuitee
H
Hendrik and Elna • solo_traveller • au
9
2026-03-29 • via Nuitee