Quest Melbourne Airport

Hotels
Quest Apartment Hotels
8.7 (2994 reviews)
20 Annandale Road , Melbourne , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Spacious apartments
Good location for airport access
Cons:
Blood on sheets in one instance
Limited food options
Tricky location without a car

Categories

Cleanliness
8.29
Multiple reviews indicated cleanliness but also noted issues such as blood on sheets in one case.
Service
9.26
Staff were frequently described as friendly and helpful.
Location
8.5
Noted for proximity to the airport, though some reviews mentioned it was tricky without a car.
Room Quality
8.75
Guests appreciated the spaciousness and comfort of the rooms.
Amenities
8.78
Amenities such as kitchen facilities and quietness were positively highlighted.
Value for Money
8.74
Good value indicated by spaciousness and quality of the rooms.
Food and Beverage
8.29
Limited mentions of food options, with some guests expressing a desire for dining facilities.
Overall Experience
8.96
Overall positive experiences with friendliness and convenience highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:38

Property Description

Modern Accommodation with Work Desk and Free Cable TV
Experience comfort and convenience at Quest Melbourne Airport with our modern accommodation featuring a work desk, free cable TV, and NBN WiFi access.

On-Site Fitness Centre and Convenient Shuttle Service
Stay active during your stay with our on-site fitness centre, and enjoy the ease of our included parking and scheduled airport shuttle service from Monday to Friday.

Variety of Accommodation Options with Kitchen Facilities
Choose from our 1, 2, or 3 bedroom self-contained apartments and studios, all equipped with air-conditioning, laundry facilities, and either a kitchenette or fully equipped kitchen. Some accommodations even feature a balcony for you to relax and unwind.

Book your stay at Quest Melbourne Airport now for a seamless and comfortable experience.

Important information:

Please note that there is a 1.47% charge when you pay with a Visa, a 2.5% charge when you pay with a Master card, and a 2.66% charge when you pay with an American Express credit card.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that housekeeping service is not included on Sundays or Public Holidays.

Please note that pets will incur an additional charge of AUD 50 per night, per pet.

Parking is available for AUD 17 per car per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2994 reviews
Cleanliness: 8.29
Service: 9.26
Location: 8.5
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.96
M
Melvern couple us
5
2026-02-15 via Nuitee
M
Matteo solo_traveller au
10
2026-02-14 via Nuitee
J
Jennifer couple us
9
Very clean and comfortable. Good value!
Pros:

Extremely clean and comfortable

Cons:

Nothing near hotel for dinner, but I didn’t expect much near an airport

2026-02-13 via Nuitee
D
Danielle family_with_children au
10
2026-02-13 via Nuitee
A
Aylin solo_traveller au
10
2026-02-13 via Nuitee
C
cchris2doulou NONE Leeds, West Yorkshire, England
8
Total 21 night stay over three periods
Pros:

Was ok, clean, tidy and suited my needs. I have to keep writing here (apparently) to meet a minimum of 100 characters..

2026-02-12 via Tripadvisor
O
Opie solo_traveller au
8
I found this Quest appartment clean and tidy. Would recommend if you have an early flight.
2026-02-11 via Nuitee
C
Chevonne family_with_children au
10
Pros:

Happy friendly staff, wonderfully clean room with amazing hot water pressure in the shower. Would definitely stay again!

2026-02-11 via Nuitee
M
McKenzie family_with_children au
10
Great location, clean and comfortable
Pros:

Great check-in experience, close proximity to Melbourne Airport, clean and comfortable room.

Cons:

Nothing. We were very pleased with the accommodation.

2026-02-11 via Nuitee
K
Kathy extended_group au
9
Pros:

Very friendly staff. Effortless and on time shuttle to the airport. Clean rooms, comfortable bed and well equipped kitchenette

Cons:

Further from the airport than we expected but not a big deal as the shuttle was very efficient.

2026-02-10 via Nuitee
R
Rasela family_with_children au
10
2026-02-10 via Nuitee
T
Tomas solo_traveller au
10
2026-02-10 via Nuitee
G
Godfrey couple au
7
2026-02-08 via Nuitee
B
barrywhiting Business Bendigo, Greater Bendigo, Victoria
10
Review - Peninsula_BW
Pros:

Great base for my role, plus enabled a well set up in room office/with great wifi. Plenty of parking, and good proximity to major freeways.

2026-01-31 via Tripadvisor
D
Deleece couple au
10
Pros:

Perfect location close to the airport

2026-01-31 via Nuitee
F
Fedora couple au
7
2026-01-30 via Nuitee
J
Jamie couple au
8
Cons:

Courtesy bus not running to suit our times

2026-01-30 via Nuitee
E
Edward couple us
7
The hotel is far away from the city with no restaurants close by.
Pros:

There is a free hotel shuttle to take us from the airport to the hotel.

Cons:

1. There are no restaurants around the hotel. There is a food truck outside the hotel and frozen TV dinner for purchase at the hotel lobby.
2. I need to go to the airport at 8 am on January 24 the hotel shuttle was unavailable.
3. The hotel room was not made up on January 23. I returned to the hotel late on January 23. No housekeeping was available to provide clean towels. I have to get clean towels from the receptionist in the morning of January 24.
4. The front desk initially refused to let me check in at 11:30 am and wanted to charged me AUD $ 60 for early check in. I have communicated with the hotel that I would arrive early but have received confirmation for early check in. The front desk later let me check in at 1 pm.

2026-01-29 via Nuitee
L
Larissa family_with_children au
6
2026-01-28 via Nuitee
A
Angie couple au
10
Pros:

Situated conveniently near Melbourne Airport is this modern hotel with very clean rooms & areas plus airport shuttle. All these will not hit your pocket badly. Front Desk staff offer great customer service . Offers of “cook it yourself” breakfast foods are conveniently cheap and are available as one can easily prepare/cook through mini kitchens in the rooms. My go to hotel whenever travelling.

Cons:

Read the fine print. Did not realize it was a Public Holiday. Apparently Airport shuttles are not offered by hotel in such periods. Had to walk a long way to get an Uber which also shoots up in price during Public Holidays. Further, Airport rules require that Ubers that enter areas of pick up in the Airport are required to pay a hefty fee chargeable to the customer. On arrival to hotel on a Heatwave Day, there is no Swimming Pool to cool in. I’m not blaming the hotel which is why I am giving them a 100% review.

2026-01-28 via Nuitee