Palan Hotel

Hotels
•
Independent
7.2 (6 reviews)
Palandoken Kayak Merkezi, Palandoken, Erzurum, Erzurum, 25080 , Erzurum , TR
90-442-3170707

listing image 1
Show all photos

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Arcade/game room
Nightclub
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great cleanliness
Convenient location
Cons:
Average room quality
Limited food options

Categories

Cleanliness
7.6
Cleanliness was good overall.
Service
8.06
Service was satisfactory and met expectations.
Location
8.1
Location was convenient and easily accessible.
Room Quality
6.56
Room quality was average, but acceptable.
Amenities
7.09
Amenities were decent for the hotel category.
Value for Money
6.55
Value for money aligned with expectations.
Food and Beverage
6.6
Food and beverage options were adequate.
Overall Experience
7.07
Overall experience was enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:09

Property Description

Spa and Ski-in/Ski-out Access - Indulge in a relaxing massage at our on-site spa, and enjoy the convenience of ski-in/ski-out access for a seamless skiing experience.

Dining and Entertainment - Experience a variety of dining options with our restaurant, coffee shops, and bars, while also taking advantage of 24-hour room service. Unwind with a drink at one of our lounges or enjoy a complimentary buffet breakfast each morning.

Convenient Amenities and Comfortable Rooms - Benefit from complimentary Wi-Fi, babysitting services, and an arcade/game room. Our air-conditioned rooms feature modern amenities such as flat-screen TVs, refrigerators, and plush bathrobes, ensuring a comfortable stay for our guests.

Escape to Palan Hotel where luxury meets convenience, book your stay now for an unforgettable experience at Erzurum's Palandöken Mountain.

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ERZ

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.2
Based on 6 reviews
Cleanliness: 7.6
Service: 8.06
Location: 8.1
Room Quality: 6.56
Amenities: 7.09
Value for Money: 6.55
Food and Beverage: 6.6
Overall Experience: 7.07
N
Necati
10
Pros:

Muhteşemdi.

2025-09-27 • via Nuitee
J
Jacques
8
4 days in Erzurum.
Pros:

Good hotel for ski, a little bit far away from the city.
Food is nice and the hotel will do good with a good revamp. But overall we enjoyed our stay very much.
Staff are really friendly and helpful, on the last day the hotel/airport transfer almost made us mis our flight, but it turned out ok in the end

2023-01-03 • via Nuitee
Özgür
6
Palan otel
Pros:

Otel temizliği iyi

2019-09-07 • via Nuitee
A
Ali • family_with_children
10
Pros:

We went to Erzurum/Palandoken as a family of 5 for skiing. Palan Otel was perfectly located in between every skiing course at Palandoken. Unlike Europe where you pay for a single ski pass and get to ski in every course possible, at Palandoken there are 3 options which costs around 12 euros/day/person. So having the option to close to all of the possibilities was a great plus, we get to choose on which course to ski at the start of every day, bought the pass and made the best out of our holiday. Palan Otel is a 4 star hotel and was very reasonably priced. The food at the hotel was very nice and the staff were very helpfull and accomodating. It was a great 3 night ski holiday for us and we will definetly be back next year for 7 nights.

2018-12-25 • via Nuitee
M
Muttalip Kaan
4
Resepsiyonist hakan
Pros:

Ozellikle resepsiyondaki hakan isimli gorevli
Musteriyle uslubu olmayan,kavgaya meyilli,sorun cikarici.bir daha asla gitmeyecegim otel

2018-01-01 • via Nuitee
F
Fariba
6
ask for the buffe price so not get surprised
Pros:

ir was ok staff were friendly and polite but barely speak english...the hotel was cl3an our room the flash tank in bathroom was out of order

2016-11-03 • via Nuitee