Hotel Boston Plaza Kusatsu

Hotels
8.5 (1064 reviews)
Nishiojicho 1-27 , Kusatsu , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Good amenities
Convenient location
Friendly staff
Cons:
Inconsistent service quality
Breakfast could be improved
Some outdated areas in the building

Categories

Cleanliness
8.08
Generally clean, but some reviews noted areas that felt outdated.
Service
9.05
Most staff were friendly, but some veteran staff were considered less hospitable.
Location
9.09
Conveniently located, especially for the proximity to transportation.
Room Quality
8.54
Rooms were spacious and well-equipped with positive comments on bathroom facilities.
Amenities
8.57
Amenities were well-stocked and convenient for guests.
Value for Money
8.53
Rooms offer good value, though some services were perceived as slightly overpriced.
Food and Beverage
7.58
Breakfast quality was lacking according to several reviews.
Overall Experience
8.55
Overall a very pleasant stay with significant positives outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:59

Property Description

Convenient Location

Just a 1-minute walk from JR Kusatsu Station and a short train ride from Kyoto Station, Hotel Boston Plaza offers easy access to transportation hubs for your convenience.

Dining and Relaxation

Indulge in Western cuisine at restaurant Liberty, enjoy afternoon tea at the JFK Lounge, or unwind at the cafe-bar. The hotel provides a variety of dining and relaxation options for a delightful stay.

Comfort and Services

Stay in elegantly decorated rooms equipped with modern amenities such as a flat-screen TV and free wired internet. Take advantage of massage treatments, rental laptops, and currency exchange services offered by the hotel.

Book your stay at Hotel Boston Plaza Kusatsu for a seamless blend of comfort and convenience.

Important information:

Late arrivals after 23:00 without prior notification to the property will be processed as cancellation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 500 per day.

Location

Guest Reviews

8.5
Based on 1064 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 7.58
Overall Experience: 8.55
ヨシヒト family_with_children jp
7
2026-04-04 via Nuitee
K
KuangMin family_with_children tw
9
Pros:

購物逛街方便

Cons:

2026-04-03 via Nuitee
D
Daichi family_with_children jp
8
2026-04-03 via Nuitee
佐藤 solo_traveller jp
9
2026-04-02 via Nuitee
A
ASAKO couple jp
9
ベスポジ  また利用したい
Pros:

草津駅正面で ロケーションバッチリ
すぐそばにショッピングモールや飲食店もあり良かった

バスルームがトイレとセパレートタイプで使いやすい
ベッドルームと入り口ドアの間に 引き戸があるので 廊下を歩く音や声が遮断され 落ち着いて部屋で過ごせたり 眠ることが出来た

部屋や館内のインテリアがアーリーアメリカンな感じでオシャレ

Cons:

ツインだと ベッドと壁の間が狭く 足元の方からベッドに乗る感じ

欲を言えば バスルームに椅子と桶が欲しかった

2026-04-02 via Nuitee
T
TSUBOMI family_with_children jp
8
駅近で豪華な快適空間
Pros:

お風呂、トイレなどの水回りが、改装されたばかりのようで、とても清潔感があって快適でした。
スタッフの方も対応が丁寧で安心感がありました。
受付時のお姉さん、フロントで問い合わせたときのご年配の方の男性の方の対応がすごく温かくて安心して過ごせました。

Cons:

宿泊中、内線、で添い寝の子ども分のスリッパと歯ブラシについて問い合わせたところ、添い寝の子どもには付いていないことを教えていただきましたが、言い方に冷たさを感じて残念でした。若い男性のスタッフさんでした。
空調が一括調整のようで、暖房か送風しか選べず、暑く感じるときがありました。

2026-04-01 via Nuitee
Y
YU-HSUN family_with_children tw
6
2026-04-01 via Nuitee
H
Hayate family_with_children jp
10
2026-03-31 via Nuitee
Y
Yoshie solo_traveller jp
9
いいね
Pros:

部屋と朝食事

2026-03-28 via Nuitee
K
KENJI solo_traveller jp
9
上級感あり!
Pros:

部屋設備、アメニティ素晴らしい。
リラックスできた。

Cons:

なし!

2026-03-27 via Nuitee
Z
ZHAOXIANG family_with_children cn
10
Pros:

环境

2026-03-27 via Nuitee
T
Tang-udomwongsa solo_traveller th
10
2026-03-26 via Nuitee
K
Kondou family_with_children jp
10
2026-03-24 via Nuitee
Y
Yukiko family_with_children jp
9
2026-03-23 via Nuitee
N
nobuhiro couple jp
8
2026-03-23 via Nuitee
M
Mayu couple jp
10
最高の旅
Pros:

お部屋も綺麗でスタッフの方も気持ちよく対応して頂いて大変満足致しました。
また宿泊させていただきたいと思います。

Cons:

なし。

2026-03-23 via Nuitee
T
tomohisa couple jp
10
2026-03-20 via Nuitee
T
Tomomi solo_traveller jp
9
駅近、楽ちん
Pros:

駅からとても近かったのと、朝食の種類が豊富でしたし、思ったよりお部屋も広くてよかった

2026-03-18 via Nuitee
K
KAWAI solo_traveller jp
3
2026-03-07 via Nuitee
A
ANTOINE solo_traveller fr
10
Hôtel très propre et très confortable, bon rapport qualité/prix
Pros:

Deuxième séjour dans cet hôtel et la qualité n'a pas changé
Hôtel très propre et très confortable, chambre très spacieuse
Emplacement très pratique (juste en face de la gare de Kusatsu qui n'est qu'à 20 minutes de Kyoto en train)
Le personne est accueillant et serviable
Le buffet du petit déjeuner propose un choix très varié et savoureux
Bon rapport qualité/prix

2026-03-07 via Nuitee