Accommodation By Willow Brook Lodge

Room was clean and the staff was so friendly. The outside pool was enjoyable we didn’t make it to the indoor pool because we only stayed 2 nights but was pleased with the option incase we got rained out of outdoor activities. Will definitely stay again.

I had an amazing stay at Willow Brook Lodge in Pigeon Forge! The rooms were super clean and comfortable, and the staff was friendly and welcoming from the moment I arrived.
One of the best parts is the location — it’s right on the Parkway strip, so you can easily walk to tons of restaurants, shops, and attractions. You don’t even have to drive anywhere if you don’t want to!
Overall, this is a perfect place to stay if you want convenience, comfort, and great service all in one spot. I’ll definitely be coming back!

Would stay again!

Sure

Walking distance to places, great staff. We loved it!

Bjn

Great spot!

convenient, but somewhat dated. we have stayed at this resort for over 35 years. not much has changed. clean, convenient but not very comfortable.

Nothing

Great staff. Extremely friendly! Jason at the front desk (and his female coworker) was the best!

This was a great place to stay. Perfect for a family getaway. Clean, great staff, great breakfast. A++

Had 3 night stay with great friends we met in Florida decided to meet and stay here because we have stayed multiple times with this hotel and know what to expect each time. Great walking distance to many attractions. They also have great pool area for the kids and great breakfast buffet options for free. Staff is always friendly and accommodating. Will continue staying here in the future.

This property is as advertised. Staff are extremely friendly and helpful. The property is well maintained.
I would stay there again possibly, the only concern was the bed. It was lacking. The mattress was too hard and could have used a topper or something.
House keepers were excellent and room was always super clean, well stocked towels and linen!
Honestly if the bed was better I would say 5 stars!

Great area just the some of the pool chairs are wore out and torn/not suitable but a great place to stay.

Great staff, room was spacious and clean air was cold and shower was hot. Walking distance to many attractions dining and shopping. Will definitely stay here again

Hello, Willow Brook Lodge and thank you for providing such a nice little getaway for us this past week! We picked this place at random and we are so glad we did! We weren't disappointed with a single thing. First impressions at check always set the tone for our stay and it was great to see staff who seem like they are glad to see you! Our room was very clean and inviting. Sheets and towels snow white, and lots of fluffy pillows. Mini fridge and microwave worked well, as did the AC. We came not for the attractions, but mainly to hang out at the hotel, and it was a very pleasant environment. The weather wasnt quite warm enough for us to use the pool, but they have a nice indoor one overlooking the river out back. We smoke, and nice smoking areas were provided. Breakfast was good, with eggs, sausage and gravy biscuits along with the usual continental items. We just really enjoyed the stay and wish it could have been longer! Hope to see you again soon!😀

my kids LOVED the pool!

We nearly didn’t even stay the first night bc of the musty, cigarette/ animal smell that hit us as soon as we entered the room. The room itself can only be described as filthy with pet hair in the corners and floors so dirty that you couldn’t walk through the room without your feet being completely black. I wouldn’t even sleep beneath the covers, but my wife reported feeling dirty afterwards. Needless to say we will never stay at this dated and filthy property again.

Rooms where clean. The floor left the bottom of our feet dirty though. Tub faucet dripped all the time.
People (same group) where loitering at the entrance making hard to get in & out at times.
Staff at front where friendly so the woman who ran the breakfast buffet.

The inside pool and hot tub need some attention other than that it was a great experience.