Eastland Hotel

Hotels
Independent
7.2 (22 reviews)
Ring Road Kilimani, P.O. Box 35240, Nairobi, 00200 , Nairobi , KE

Facilities

Full-service spa
Fitness facilities
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Polite and friendly staff
Spacious rooms
Cons:
Bathroom cleanliness issues

Categories

Cleanliness
5.3
The bathroom was not clean enough, affecting the overall cleanliness perception.
Service
7.8
The staff were polite and friendly.
Location
7.8
Standard quality for this hotel tier.
Room Quality
7.3
Rooms were big and clean, contributing positively.
Amenities
7.8
Standard quality for this hotel tier.
Value for Money
7.3
Standard quality for this hotel tier.
Food and Beverage
7.8
Standard quality for this hotel tier.
Overall Experience
6.5
An acceptable stay with friendly service and spacious rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:42

Property Description

Experience a luxurious retreat at Eastland Hotel, where comfort meets convenience in the heart of Nairobi.

Spa Bliss
Indulge in a rejuvenating escape at our on-site spa, offering a range of massages, body treatments, and facials designed to pamper and revitalize you.

Dining Delights
Savor delectable cuisine at any of our three restaurants or enjoy the convenience of room service. Start your day with a delightful buffet breakfast available daily, or unwind with a cocktail at our stylish bar/lounge.

Accommodating Events
With four versatile meeting rooms and convenient amenities like express check-out and 24-hour airport shuttle service, Eastland Hotel is the perfect destination for both business and leisure travelers.

Explore Nairobi in style and comfort—book your stay at Eastland Hotel today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 22 reviews
Cleanliness: 5.3
Service: 7.8
Location: 7.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 6.5
Y
YOUSIF
8
Pros:

The hotel was acceptable, room were big, bedsheets were clean, towels were fresh, room was clean, only bathroom was not clean enough, I think because the cleaner has much to do.
The staff were so polite and friendly, many thanks for the receptionist

2025-09-22 via Nuitee
W
William
6
Pros:

Very Asian oriented and catered for. Across from a small Chinatown area. Run mainly by Kenyan staff, except for jewelry department.

2025-06-02 via Nuitee
T
Takashi
2
Pros:

部屋の鍵はカードタイプ。フロントの機械が壊れてたらしく、鍵をもらうことができなかった。部屋に入るにはホテルに一回ごとにお願いする必要があり非常に不便。部屋は掃除が行き届いていなくて綺麗とは言い難い。

2025-01-22 via Nuitee
C
Charles family
10
Pros:

Over all pretty good. Could use air con but the same goes for other hotels

2024-10-30 via Nuitee
O
Olutomi
10
Pros:

Total ambiance

2024-09-23 via Nuitee
A
Amanda
8
Pros:

The room was comfortable, though the sheets had a couple of burn marks on them. The arrival of breakfast at the door at 7:45am was an unwelcome surprise on my first morning, jetlagged and hoping to sleep in. The breakfast itself was also a bit disappointing...just boiled eggs (no salt), plain toast, and hot milk (no coffee or tea).
Overall though, my stay was perfectly pleasant. The wifi worked well, and the hot water was good.

2021-09-08 via Nuitee
V
Verified traveler self
2
Pros:

This hotel takes reservations and payments even though in reality is closed. This made my whole stay in Nairobi quite complicated.

2021-03-19 via Nuitee
J
Joe
8
Pros:

The stay was generally good. I ordered room service and it was speedily delivered though the portions were too large. The bathroom could do with an update.

2019-11-21 via Nuitee
V
Verified traveler
6
Pros:

酒店装修风格和各种设施都太老了,水很小,不热,也没有空调,没有开窗透气外面又是马路就很吵

2019-11-11 via Nuitee
V
Verified traveler
6
Decent hotel but not terribly cozy
Pros:

Hotel is fine although not very cozy. The Chinese casino on site gives it a strange feel. Food was average, staff was friendly.

2019-01-22 via Nuitee
V
Verified traveler
8
肯尼亚东土酒店入住体验
Pros:

中国同胞开的酒店,酒店位于yaya附近,这个区域中国同胞较多,酒店有中餐,同时配备有Casino和KTV、当地特产商店(黑木雕、辣木籽……等)、旅行社等,配套较齐,服务尚可。但作为四星级酒店,酒店设施稍显陈旧,早餐略差,不尽如人意。

2018-10-12 via Nuitee
J
Jennifer
10
Cozy Chinese Hotel
Pros:

Clean and spacious room. The breakfast has a great variety of options.

2018-09-06 via Nuitee
L
LiuB
2
Pros:

Absolute shocker. I read that this hotel has a large Chinese clientele which, being Chinese by birth did not worry me greatly. However, what was not mentioned was that the hotel was very out of date and the rooms I used (I asked to be changed because of the smoking smell) all reeked of people smoking. One advantage of the palace is that there is a casino next door that serves good Chinese food and, being Chinese I did not have to pay.

2018-08-25 via Nuitee
C
Charity
10
Pros:

I enjoyed my stay at Eastland hotel

2017-12-15 via Nuitee
J
James
6
Good value for money
Pros:

Thought the condition wasn't great. Maintenance felt a bit neglected. But building great, overall good value for money. No bacon + sausage at breakfast!

2016-12-22 via Nuitee
X
Xiaoyang
8
convenient neighborhood, but cautious for noises
Pros:

It's close to Yaya shopping center and a few other supermarkets. Quite a number of restaurants are within walking distance. The hotels itself has a Chinese restaurant in its yard.
The worst thing is that a night club is located nearby. The first two nights I could not rest well because of the noises until 3 am. I requested for changing the room, but the hotel staff did not do that until the third day.

2016-07-07 via Nuitee
V
Verified traveler
8
Great Chinese Hotel with EXCELLENT Staff
Pros:

The Eastland Hotel is a great value for the money. The staff is most helpful. Good Chinese food in the restaurant. No air conditioning. Safe and secure. Would recommend to friends and would stay here again!

2016-03-23 via Nuitee
J
Jose
10
Warm Showers and Great Internet Connection
Pros:

Good hotel overall, warm water for the shower and great internet connections which is not always a given in Kenya! The hotel has a Asian theme and if you don't most of the communications throughout the hotel being in Chinese I would definitely would recommend this hotel for a very inexpensive business trip!

2015-07-21 via Nuitee
M
Mikael
4
So so
Pros:

Friendly staff. Poor internet, as slow as the service in the restaurant. Restaurant slow and very complicated to get something. Breakfast good. I believe it is a management problem. Everything seams to be micromanaged.

2015-06-25 via Nuitee
R
road warrior
8
A mixed bag
Pros:

Hotel feels a bit rundown. Bed is comfortable but BRING EARPLUGS to try to drown out the thumping music from the club next door.
Local Kenyan staff are Amazing - friendly, helpful. Chinese staff seem largely disinterested and don't speak a word or English.

2015-05-31 via Nuitee