Quest Werribee

Hotels
Quest Apartment Hotels
9 (1226 reviews)
69 Synnot Street, , Werribee , au

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly and helpful staff
Cons:
Parking charges
Room service occasional oversights

Categories

Cleanliness
8.39
Overall cleanliness mentioned positively, but some rooms had service issues.
Service
9.36
Consistent praise for staff friendliness and assistance.
Location
9.4
Great location, convenient to shops and attractions.
Room Quality
8.85
Rooms were generally comfortable and modern.
Amenities
8.88
Adequate amenities, with some variations based on room type.
Value for Money
8.84
Good value for the quality of stay and location.
Food and Beverage
8.89
Not specifically mentioned; considered standard for this hotel tier.
Overall Experience
9.36
Overall positive experiences noted, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:14

Property Description

Proximity to Nature: Nestled just 200 metres from the scenic Werribee River, Quest Werribee offers a tranquil escape amidst nature's beauty.

Convenient Amenities: Enjoy access to a fitness centre, supermarket, and a barbecue area with outdoor seating during your stay at Quest Werribee.

Comfortable Accommodation: Each air-conditioned apartment features a kitchenette, spacious seating area, and broadband internet, with the option of a private balcony and laundry facilities for added convenience.

Experience the perfect blend of nature, convenience, and comfort at Quest Werribee. Book your stay now for an unforgettable getaway.

Important information:

Please note housekeeping service is not included on Sundays or Public Holidays.

Please note that pets will incur an additional charge as follows: $350 flat fee for bookings between Nights 1 to 28 (Up to 2 pets); $550 flat fee for bookings that are 28+ Nights (Up to 2 pets); Additional Pets: $35 per pet flat fee;

Please note that there is a 0.81% charge when you pay with a Visa/Mastercard credit card.
Please note that there is a 2.72% charge when you pay with an American Express/Diners Club credit card.

You must show a valid credit card and photo ID upon check in, these must be in the name of the reservation and match the credit card holder.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is needed) and costs AUD 14 per day.

Location

Guest Reviews

9
Based on 1226 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
B
Ben couple au
9
Exactly what we wanted super close to terrine zoo nice rooms and very friendly staff
Pros:

Nice rooms great staff and really good location

2026-03-14 via Nuitee
M
Mahoney family_with_children au
7
2026-03-13 via Nuitee
T
Tracey extended_group au
10
Even though we had a couple of issues with not getting the 3 bedroom apartment and then the studio apartment that we did
Pros:

Always friendly staff to greet you

2026-03-10 via Nuitee
P
Peta family_with_children au
9
2026-03-09 via Nuitee
N
Nick couple au
8
Overal I enjoyed it. A little expensive but great location close to numerous restaurants,
Pros:

A clean and comfortable room as usual at Quest

Cons:

The bed was a bit saggy but OK., also Parking was extra$.

2026-03-09 via Nuitee
S
Symons family_with_children au
10
Comfortable
Pros:

The bed

Cons:

Nothing

2026-03-08 via Nuitee
B
Bibba family_with_children au
10
Pros:

Very nice clean room just staying one night

2026-03-07 via Nuitee
M
Munn couple au
8
Very happy as it was only a short drive to our event which was our reason for staying in Werribee.
Pros:

Bigger room and bed than expected as I booked a single queen room. Clean and tidy.

Cons:

We did look for a USB plug for charging phones and were a little disappointed that there wasn't one in the room. There was a bit of noisy traffic during the night.

2026-03-05 via Nuitee
J
jayde couple au
8
2026-03-05 via Nuitee
R
Rachelle couple nz
9
2026-03-04 via Nuitee
R
Ravideep couple in
5
2026-03-04 via Nuitee
J
John family_with_children au
8
2026-03-03 via Nuitee
L
Lowie couple au
10
The staff here are always lovely
Pros:

Location

Cons:

Only 1 remote for aircon

2026-03-02 via Nuitee
G
garry couple au
9
2026-03-02 via Nuitee
J
Jacqueline couple au
7
Pros:

Convenient location, friendly and helpful staff

Cons:

Very, very slow lifts, flat uncomfortable pillows that seem quite old, iron was rusted and left rust marks on clothes, setup with balcony privacy is odd - the fact that someone in a seperate room looks out onto your private balcony, and vice versa is unusual and unpleasant. Means that window is essentially unusable for the ‘B’ unit and the ‘A’ unit cannot have a reasonable expectation of privacy. Overall an ok stay but just a far more 2.5-3 star experience than i’ve had before at any Quest.

2026-03-01 via Nuitee
A
Annette family_with_children au
10
Pros:

Fabulous apartment. Clean , spacious. Wonderful staff , front desk and all staff.

Cons:

Nothing

2026-02-28 via Nuitee
R
Rachelle couple au
7
2026-02-28 via Nuitee
M
Mirrjanna solo_traveller au
8
Pros:

Good location
Friendly staff

Cons:

Pillows

2026-02-27 via Nuitee
E
Eloisa solo_traveller ph
10
2026-02-27 via Nuitee
C
christina extended_group au
8
Clean and neat
Pros:

Very clean and comfortable

Cons:

Noise from the road

2026-02-25 via Nuitee