Cookies Hotel

Hotels
7.9 (298 reviews)
36/7 Moo 4, White Sand Beach, Trat , Ko Chang , th

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Large rooms
Cons:
Poor breakfast quality
Hard mattresses

Categories

Cleanliness
7.55
Some reviews mentioned that the rooms were clean; however, there were concerns about the freshness of towels.
Service
8.55
Consistently praised for friendly and helpful staff.
Location
9.05
Excellent location close to the beach and local amenities.
Room Quality
7.55
Rooms were noted as large and comfortable but concerns about bed quality were raised.
Amenities
8.05
Good amenities like a pool and direct beach access, but some areas need improvement.
Value for Money
7.85
Several guests felt they received decent value for the price, despite some comments on breakfast quality.
Food and Beverage
6.55
Multiple complaints about breakfast quality and selection.
Overall Experience
8.05
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:28

Property Description

Beachfront Paradise at Cookies Hotel

Luxurious Accommodations: Each air-conditioned room at Cookies Hotel features modern amenities such as a flat-screen cable TV, fridge, safe, and a private balcony. Guests can enjoy complimentary coffee and tea in the comfort of their room.

Relaxation and Convenience: Take a dip in the outdoor swimming pool, or indulge in a rejuvenating massage to unwind. The 24-hour front desk is always available to assist, and free WiFi is accessible throughout the property.

Explore and Discover: Situated on the beautiful White Sand Beach, guests are just 5 km away from the Ferry Pier, with easy access to various attractions. Don't miss the chance to book your stay at Cookies Hotel for a perfect beach getaway.

Important information:

Please note that the hotel does not accept cash. Payments must be settled by credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TDX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for THB 300 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 8 years old stay for THB 150 per person per night when using an existing bed.
    Children from 6 years old to 8 years old stay for THB 500 per person per night when using an available extra bed.
    People 9 years old and over stay for THB 700 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 298 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.85
Food and Beverage: 6.55
Overall Experience: 8.05
C
Caroline • couple • se
6
Pros:

Vi hade ett rum precis vid poolen. Läget är nice, bara att gå barfota ner på stranden. Nära till restauranger och 7 eleven. Poolen var stor och bra.

Cons:

Sängen var obekväm, man kände fjädrarna. En bäddmadrass hade löst det problemet. Städningen kan absolut förbättras. Frukosten mindre bra.

2026-04-11 • via Nuitee
J
jensandrea • couple • no
7
2026-04-09 • via Nuitee
P
PAUL • family_with_children • gb
10
Pros:

Location.

Cons:

Nothing

2026-04-09 • via Nuitee
S
Shohrukh Abdulloev • couple • th
8
2026-03-31 • via Nuitee
R
Riviere • couple • th
6
2026-03-31 • via Nuitee
M
Maria • couple • se
4
Pros:

Bra läge på stranden.

Cons:

Ingen frukost ingick i priset. Ingen frukosttestaurang på strandsidan.
Hårda sängar

2026-03-30 • via Nuitee
A
Anna Ruban • family_with_children • ru
8
2026-03-29 • via Nuitee
U
Urs • couple • ch
7
2026-03-28 • via Nuitee
D
dominic • solo_traveller • au
8
Overall it was very enjoyable, but my room was one of the best.
Pros:

My room beautifully appointed and was directly in front of pool and beach.. The hotel is at the northern end of White Sand beach, close to all amenities cafes and restaurants and markets/music venues..

Cons:

Breakfast was not in my building but on the other side of the road... and not particularly good. Even though it was paid for, I had breafast elsewhere.

2026-03-23 • via Nuitee
O
Olga • family_with_children • lv
9
Pros:

Very good beach ⛱️!

Cons:

Everything is ok !

2026-03-23 • via Nuitee
A
Airidas • couple • lt
8
2026-03-22 • via Nuitee
U
Urs • couple • ch
7
2026-03-22 • via Nuitee
C
Claire • solo_traveller • gb
6
Clean, helpful staff, nice pool
Pros:

The pool was nice with plenty of sun beds however the part of the hotel I was staying in you had to cross the main road to get to it.which wasnt ideal and wasn’t advertised as such.

Cons:

Breakfast could have been better. Didn’t really like the plastic plates.There was a miserable looking member of staff that was staring at me which made me feel really uncomfortable so i had to move seat so as out of eye contact.

2026-03-22 • via Nuitee
A
Airidas • couple • lt
8
Gera vieta, kainos ir kokybės santykis, personalas puikus
2026-03-22 • via Nuitee
M
manvinder • family_with_children • au
8
Pros:

Location

Cons:

Pool is very small.

2026-03-20 • via Nuitee
J
Judith • couple • nl
7
Perfect hotel 🏨 op prima locatie.
Pros:

We zaten aan de heuvel zijde dat is dus niet aan de zee kant om teleurstellingen te voorkomen. Wij zaten er prima het was een ruime kamer en hadden geen geluidsoverlast wat ik bij sommige mensen las. Het is een gedateerd hotel. Dus als je een fancy modern hotel wil moet je hier niet zijn. Voor ons was het prima. De weg over en je bent aan zee. Personeel super vriendelijk. Ruime badkamer. Douchegordijn zou handig zijn.
Werd prima schoongemaakt. Prima prijs kwaliteit verhouding .

Cons:

Het was prima maar het hotel zou wel er van opknappen als het ene beetje opgefrist werd aan de buitenkant en ook binnenkant.

2026-03-20 • via Nuitee
D
Debbie • family_with_children • za
10
Fabulous we will be back
Pros:

Best location on white sand beach. The hotel is dated but the pool and staff and restaurant is fabulous.

Cons:

The bathrooms need an upgrade but usable. Add yoghurt to your breakfast buffet

2026-03-19 • via Nuitee
D
Daniel • couple • gb
5
2026-03-18 • via Nuitee
C
Christian • extended_group • de
8
Tolle Lage und für ein paar Nächte durchaus OK
Pros:

Die Lage am White Sands Beach ist ideal. Bzgl. der Ausstattung sollte man immer im Auge behalten was zum einen die Übernachtung kostet und in welchem Land wir uns befinden. Das Personal war stets hilfsbereit, jedoch besteht zum Teil eine Sprachbarriere da nicht jeder Englisch spricht und/oder versteht. Letztlich hat aber alles funktioniert und das Reinigungspersonal war stets freundlich. Für Backpacker, die hier beispielsweise ihre Reise mit ein paar Tagen traumhaftem Strand ausklingen lassen möchten, war das Hotel vollkommen in Ordnung.

Cons:

Ja, der Frühstücksraum ist schon recht unansehnlich und hat den Charm einer Jugendherberge aus den 80ern. Das Frühstück selbst ist recht eintönig, gehörte auf unserer 4-wöchigen Rundreise eher zu den besseren.

2026-03-17 • via Nuitee
S
Simon • family_with_children • au
10
Cookies hotel stay koh chang
Pros:

I love the location. Perfect white sand beach access

Cons:

There is nothing I don't like. It's perfect 😄

2026-03-15 • via Nuitee