Cookies Hotel

Hotels
7.9 (298 reviews)
36/7 Moo 4, White Sand Beach, Trat , Ko Chang , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Large rooms
Cons:
Poor breakfast quality
Hard mattresses

Categories

Cleanliness
7.55
Some reviews mentioned that the rooms were clean; however, there were concerns about the freshness of towels.
Service
8.55
Consistently praised for friendly and helpful staff.
Location
9.05
Excellent location close to the beach and local amenities.
Room Quality
7.55
Rooms were noted as large and comfortable but concerns about bed quality were raised.
Amenities
8.05
Good amenities like a pool and direct beach access, but some areas need improvement.
Value for Money
7.85
Several guests felt they received decent value for the price, despite some comments on breakfast quality.
Food and Beverage
6.55
Multiple complaints about breakfast quality and selection.
Overall Experience
8.05
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:28

Property Description

Beachfront Paradise at Cookies Hotel

Luxurious Accommodations: Each air-conditioned room at Cookies Hotel features modern amenities such as a flat-screen cable TV, fridge, safe, and a private balcony. Guests can enjoy complimentary coffee and tea in the comfort of their room.

Relaxation and Convenience: Take a dip in the outdoor swimming pool, or indulge in a rejuvenating massage to unwind. The 24-hour front desk is always available to assist, and free WiFi is accessible throughout the property.

Explore and Discover: Situated on the beautiful White Sand Beach, guests are just 5 km away from the Ferry Pier, with easy access to various attractions. Don't miss the chance to book your stay at Cookies Hotel for a perfect beach getaway.

Important information:

Please note that the hotel does not accept cash. Payments must be settled by credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TDX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for THB 300 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 8 years old stay for THB 150 per person per night when using an existing bed.
    Children from 6 years old to 8 years old stay for THB 500 per person per night when using an available extra bed.
    People 9 years old and over stay for THB 700 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 298 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.85
Food and Beverage: 6.55
Overall Experience: 8.05
A
Andreas couple th
8
Passt perfekt für Party-Boys.
Pros:

Schöne Lage. Direkt am sauberen Strand mit feinstem Sand. Alles Notwendige in Fuß-Distanz.

Cons:

Direkt an der viel befahrenen Hauptstraße mit sämtlichen Kneipen und Nacht-Etablissements. Musik-Beschallung bis ins Morgengrauen.

2026-03-06 via Nuitee
E
Enrico couple de
8
2026-03-05 via Nuitee
L
Lars couple dk
3
2026-03-05 via Nuitee
P
Patrick Roselyne couple fr
10
2026-03-04 via Nuitee
T
Tiina family_with_children fi
8
Hintansa arvoinen
Pros:

Hyvä sijainti. Hyvä ranta. Kylpytuotteet. Suurin osa henkilökunnasta iloisia ja yställisiä.

Cons:

Aamupala ei kiovin monipuolinen, mutta makuasia toki. Aamupalan ovivahti nainen kovin nyrpeä naamainen, ei hymyä.
Niin rannan kun uima-altaiden aurinkotuolien Varaaminen etukäteen oli inhottavaa. Yleensä aina varattu, vaikka kukaan ei käyttänyt tuolia useaan tuntiin.
Sängyistä tuntui jouset läpi ja edellisten jäljiltä huoneessa oli roskia, esim. Sängyn alla.

2026-03-03 via Nuitee
H
Horst solo_traveller de
10
2026-03-02 via Nuitee
S
Sadoud family_with_children fr
9
2026-03-02 via Nuitee
S
Svetlana family_with_children kz
10
2026-03-01 via Nuitee
M
Marek Joemaa solo_traveller ee
7
2026-03-01 via Nuitee
S
Svetlana family_with_children kz
10
2026-03-01 via Nuitee
S
Stephanie family_with_children us
10
Official Members of Cookies Club
Pros:

Cookies Hotel was in a great location with many things available within walking distance ie fruit stands, restaurants, and the nightly market. Live music at a few different bars could be heard nightly. The staff are friendly and helpful. The beach and pool kept us rebooking for more than a month after our original stay. It is also easy to get around the rest of the island from here. We can't wait to return!! Koh Chang and Cookies holds a special place in our hearts.

Cons:

There is nothing to not like. It is an affordable accommodation in an older hotel so some things are dated, but not uncomfortable.

2026-02-28 via Nuitee
S
Steffen extended_group de
8
2026-02-28 via Nuitee
N
Nicole family_with_children de
4
Nettes kleines Hotel, hat aber die besten Zeiten hinter sich
Pros:

Die Lage zum Meer und der Pool waren top.

Cons:

Das Frühstück ist leider ungenießbar und wir haben trotz Bezahlung lieber draußen gegessen, der Raum ist wie eine Abstellkammer, sehr ungemütlich und das Essen ging leider gar nicht....und ich erwarte nicht viel!

2026-02-28 via Nuitee
K
Kurt couple at
6
Okay aber könnte mir auch was anderes vorstellen
Pros:

Lage super Strand sehr schön

Cons:

Frühstück wenig Auswahl
Personal nicht unbedingt freundlich

2026-02-27 via Nuitee
M
Marko family_with_children se
8
Pros:

Läget va perfekt 👍🏻

Cons:

Frukost va helt ok men inte den bästa.

2026-02-26 via Nuitee
P
Pia family_with_children se
9
Pros:

Trevlig personal och det ligger centralt på white sand beach!

Cons:

Att det var en väldigt tråkig frukostrestaurang och att så många röker på balkongen. Röken kommer in.

2026-02-23 via Nuitee
U
Urpo couple fi
9
Ihan hyvä paikka loman viettoon , voisin tulla uudestaan. Yövyin reissulla kahdesti.
Pros:

Huone oli siisti ja iso. Aamupala oli hyvä. Sijainti lähellä esimerkiksi night market.

Cons:

Ilmastointi oli kovaääninen, muuten ei mitään meteliä kuulunut.

2026-02-14 via Nuitee
M
Marianne couple se
9
2026-02-14 via Nuitee
G
GILLES family_with_children fr
10
Pros:

Tout est vraiment très bien..
Le grand garçon de la réception qui parle très bien l 'anglais est très professionnel...bravo

Cons:

Tout est bien sans hésitation

2026-02-13 via Nuitee
A
Angela family_with_children gb
10
Beautiful place
Pros:

Loved all of it, staff, location, beach everything

Cons:

Nothing

2026-02-12 via Nuitee