Cookies Hotel

Hotels
7.9 (298 reviews)
36/7 Moo 4, White Sand Beach, Trat , Ko Chang , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Large rooms
Cons:
Poor breakfast quality
Hard mattresses

Categories

Cleanliness
7.55
Some reviews mentioned that the rooms were clean; however, there were concerns about the freshness of towels.
Service
8.55
Consistently praised for friendly and helpful staff.
Location
9.05
Excellent location close to the beach and local amenities.
Room Quality
7.55
Rooms were noted as large and comfortable but concerns about bed quality were raised.
Amenities
8.05
Good amenities like a pool and direct beach access, but some areas need improvement.
Value for Money
7.85
Several guests felt they received decent value for the price, despite some comments on breakfast quality.
Food and Beverage
6.55
Multiple complaints about breakfast quality and selection.
Overall Experience
8.05
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:28

Property Description

Beachfront Paradise at Cookies Hotel

Luxurious Accommodations: Each air-conditioned room at Cookies Hotel features modern amenities such as a flat-screen cable TV, fridge, safe, and a private balcony. Guests can enjoy complimentary coffee and tea in the comfort of their room.

Relaxation and Convenience: Take a dip in the outdoor swimming pool, or indulge in a rejuvenating massage to unwind. The 24-hour front desk is always available to assist, and free WiFi is accessible throughout the property.

Explore and Discover: Situated on the beautiful White Sand Beach, guests are just 5 km away from the Ferry Pier, with easy access to various attractions. Don't miss the chance to book your stay at Cookies Hotel for a perfect beach getaway.

Important information:

Please note that the hotel does not accept cash. Payments must be settled by credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TDX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for THB 300 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 8 years old stay for THB 150 per person per night when using an existing bed.
    Children from 6 years old to 8 years old stay for THB 500 per person per night when using an available extra bed.
    People 9 years old and over stay for THB 700 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 298 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.85
Food and Beverage: 6.55
Overall Experience: 8.05
M
Marianne • couple • se
9
2026-02-14 • via Nuitee
U
Urpo • couple • fi
9
Ihan hyvä paikka loman viettoon , voisin tulla uudestaan. Yövyin reissulla kahdesti.
Pros:

Huone oli siisti ja iso. Aamupala oli hyvä. Sijainti lähellä esimerkiksi night market.

Cons:

Ilmastointi oli kovaääninen, muuten ei mitään meteliä kuulunut.

2026-02-14 • via Nuitee
G
GILLES • family_with_children • fr
10
Pros:

Tout est vraiment très bien..
Le grand garçon de la réception qui parle très bien l 'anglais est très professionnel...bravo

Cons:

Tout est bien sans hésitation

2026-02-13 • via Nuitee
O
Olga • couple • ru
8
Pros:

Жили в здании у моря с выходом к бассейну. Очень хорошее расположение, в двух шагах от моря. Приветливый персонал. Бассейн прекрасный. Рядом биг си и севен. Вечером выносят столики на побережье и можно поужинать с прекрасным видом.

Cons:

В ванной текет сантехника. Что с раковины, что с унитаза. Вода на полу постоянно.

2026-02-12 • via Nuitee
I
Ingrid • couple • at
9
Alte dennoch schöne, zentral gelegene Anlage mit freundlichen Personal.
Pros:

Personal sehr bemüht und freundlich.

Cons:

Frühstück in einem eher unpersönlichen Rahmen in einem Raum ohne Atmosphäre.

2026-02-12 • via Nuitee
A
Angela • family_with_children • gb
10
Beautiful place
Pros:

Loved all of it, staff, location, beach everything

Cons:

Nothing

2026-02-12 • via Nuitee
U
Urpo • couple • fi
9
Ihan kelpo lomapaikka.
Pros:

Aamiainen oli tosi hyvä. Sijainti erinomainen. Ranta vieressä.

Cons:

Uima-altaan vesi oli kylmää ja altaassa kovia pyörteitä. Juuri kukaan ei uinut

2026-02-11 • via Nuitee
S
Serhii • family_with_children • ua
8
2026-02-11 • via Nuitee
S
Serhii • family_with_children • ua
8
В цілому відпочинком задоволені, було досить добре;)
Pros:

Чудове розташування готелю для пляжного відпочинку, поруч багато ресторанів та маркетів, пральня і т.д. Пляж дуже чистий та доглянутий, кожного вечора з сусідніх ресторанів виносять столи на берег моря для романтичного відпочинку, проводять фаєр шоу.

Cons:

В деяких номерах чутно гучну музику з бара через дорогу (майже до 01.00 ночі кожен день).
Простуватий сніданок.

2026-02-11 • via Nuitee
M
Marina • family_with_children • ee
10
2026-02-11 • via Nuitee
B
Bernard • family_with_children • th
8
Pros:

L emplacement

Cons:

Les gens qui mettent leurs serviettes sur les transats a la piscine et qui partent

2026-02-10 • via Nuitee
S
Sandra • family_with_children • it
9
2026-01-31 • via Nuitee
S
Steve • family_with_children • de
8
Schönes, aber in die Jahre gekommenes Hotel.
Pros:

Gefallen hat uns besonders die direkte Lage zum Strand und zum Zentrum.
Zimmer sind zur Poolseite sehr ruhig.
Zimmer sind sehr sauber, es wird jeden Tag gereinigt.

Cons:

Hotel ist in die Jahre gekommen und es braucht eine Grund-Renovierung. Matratzen sind durchgelegen.
Frühstücksbuffet für Europäer eher mau, lieber außerhalb frühstücken gehen.

2026-01-31 • via Nuitee
H
Hildegard • solo_traveller • de
8
Pros:

Tolle Lage und mit vielen Restaurants.

Cons:

Nichts

2026-01-31 • via Nuitee
J
Jan • family_with_children • sk
6
Pros:

The hotel is in reality nicer than on the pictures, having multiple facilities ready for a longer stay. Rustical furniture is matching well with the tropical island mood.

Cons:

"It's not my problem" is not what you want to hear when resolving unexpected situations. There was no issue with the hotel itself, but with the early morning transfer to the airport. Lack of support hurts anyway.

2026-01-30 • via Nuitee
H
Hans Joerg • couple • at
8
Für ein paar Tage ok!
Pros:

Die Nähe zum Strand
Super nettes Personal

Cons:

Frühstück ist täglich gleich und sehr übersichtlich!
Es könnte mehr Auswahl geben und etwas abwechslungsreicher.

2026-01-28 • via Nuitee
P
Pikoon • solo_traveller • th
7
2026-01-27 • via Nuitee
D
Dandan • family_with_children • it
8
Pros:

The location is good. Walking distance to the beach. Staff is also very nice.

Cons:

The tap in the bathroom is always have problem for the water.

2026-01-26 • via Nuitee
M
Matthew John • family_with_children • gb
10
Pros:

Clean and friendly staff, great location 👍

Cons:

Nothing you can fault about the hotel

2026-01-26 • via Nuitee
K
Kimmo • family_with_children • fi
7
2026-01-25 • via Nuitee