Cookies Hotel

Hotels
7.9 (368 reviews)
36/7 Moo 4, White Sand Beach, Trat , Ko Chang , th

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Large rooms
Cons:
Poor breakfast quality
Hard mattresses

Categories

Cleanliness
7.55
Some reviews mentioned that the rooms were clean; however, there were concerns about the freshness of towels.
Service
8.55
Consistently praised for friendly and helpful staff.
Location
9.05
Excellent location close to the beach and local amenities.
Room Quality
7.55
Rooms were noted as large and comfortable but concerns about bed quality were raised.
Amenities
8.05
Good amenities like a pool and direct beach access, but some areas need improvement.
Value for Money
7.85
Several guests felt they received decent value for the price, despite some comments on breakfast quality.
Food and Beverage
6.55
Multiple complaints about breakfast quality and selection.
Overall Experience
8.05
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:28

Property Description

Beachfront Paradise at Cookies Hotel

Luxurious Accommodations: Each air-conditioned room at Cookies Hotel features modern amenities such as a flat-screen cable TV, fridge, safe, and a private balcony. Guests can enjoy complimentary coffee and tea in the comfort of their room.

Relaxation and Convenience: Take a dip in the outdoor swimming pool, or indulge in a rejuvenating massage to unwind. The 24-hour front desk is always available to assist, and free WiFi is accessible throughout the property.

Explore and Discover: Situated on the beautiful White Sand Beach, guests are just 5 km away from the Ferry Pier, with easy access to various attractions. Don't miss the chance to book your stay at Cookies Hotel for a perfect beach getaway.

Important information:

Please note that the hotel does not accept cash. Payments must be settled by credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TDX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for THB 300 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 8 years old stay for THB 150 per person per night when using an existing bed.
    Children from 6 years old to 8 years old stay for THB 500 per person per night when using an available extra bed.
    People 9 years old and over stay for THB 700 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 368 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.85
Food and Beverage: 6.55
Overall Experience: 8.05
E
EMY 1 • solo_traveller • de
10
2026-05-17 • via Nuitee
V
Venera • solo_traveller • th
8
Достойный отель !
Pros:

Местоположение просто отличное, хорошие завтраки и чистый бассейн , мягкие матрасы на шезлонгах

Cons:

Маленький холодильник, громко играет музыка со стороны номеров с выходом к морю

2026-05-10 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-05-07 • via Nuitee
S
silly billy • solo_traveller • au
5
Overbooked and cancelled me.
Cons:

Didn't stay as they overbooked and cancelled me the morning of arrival..

2026-05-07 • via Nuitee
R
Rainer • couple • de
7
Erholsam und schön
Pros:

Direkt am Strand

Cons:

Hausbewohner ( Schaben) !! Gehören aber hierher ! Wohnen schon immer da !

2026-05-07 • via Nuitee
J
John paul • couple • gb
10
👍
2026-04-29 • via Nuitee
U
Uwe • solo_traveller • de
8
Super gelegenes Strandhotel mit Renovierungsbedarf
Pros:

Die Lage (Stradteil des Hotels) ist nicht zu toppen. Bester Strandabschnitt. Alles in Gehweite. Schöner Pool. Unbedingt Strandseite buchen.

Cons:

Erheblicher Renovierungsstau, wohin man blickt. Klappstühle am Strand gebührenpflichtig. Frühstück gräßlich. Bett nicht so bequem.

2026-04-28 • via Nuitee
T
Thomas • couple • de
8
Das zweite mal hier gewesen und vielleicht gibt’s ein nächstes mal…
Pros:

Die Lage, die recht bequemen Betten, der Pool ist super und das Frühstück ist ok, wird allerdings schnell langweilig weil es immer dasselbe gibt…

Cons:

Die Öffnungszeiten des Pools…🫣 19.00 Uhr Feierabend ist eindeutig viel zu früh 🙄

2026-04-27 • via Nuitee
M
Mark • couple • au
7
Good rooms (beach side) in great location with basic onsite facilities
Pros:

Great location on the beach. (Definitely stay in beach side room rather than Hill side of road). Rooms are good size, close proximity to pool, beach, views and restaurants

Cons:

Breakfast was below average and not recommended, staff while friendly and helpful not trained well and can’t answer basic queries (transport, transfers and costs) Drinks and food only available at nearby restaurants

2026-04-24 • via Nuitee
T
Thomas • solo_traveller • no
8
2026-04-22 • via Nuitee
M
Marion • couple • nl
8
2026-04-21 • via Nuitee
R
Rick • family_with_children • gb
10
White Sands Beach
Pros:

Great location on White Sands Beach. Very friendly and helpful housekeeping and hotel staff. Room spacious with good air-conditioning and balcony.

Cons:

Everything good

2026-04-20 • via Nuitee
E
EMY 1 • solo_traveller • de
10
2026-04-15 • via Nuitee
C
Cath • extended_group • au
7
Good value budget older style rooms on White Sand Beach
Pros:

This is an excellent budget option on White Sand Beach for rooms on the beachfront (not the hillside rooms) which either walk out to the pool or are the floor above with balcony.

The rooms are generously sized. The pool is kept exceptionally clean and always has some areas of shade throughout the day. The water temperature is also refreshing and not lukewarm like many that have sun on them all day. Wasn't busy when we were there so easy to grab a chair by the pool at any time, though sometimes not so much shade, even with the umbrellas.

Staff were friendly and helpful.

Cons:

The price for this hotel does reflect the age and condition of the rooms. Beds and pillows are on the firmer side, bathrooms are dated and of the two rooms we had - both had some fixtures that were worse for wear and /or not working. Bathroom fans are dusty etc.

The upstairs rooms are accessed by stairs - the stairs from the reception end are tall and shallow and steep - not recommended for anyone with accessibility considerations - the downstairs rooms would be more suitable.

2026-04-12 • via Nuitee
C
Caroline • couple • se
6
Pros:

Vi hade ett rum precis vid poolen. Läget är nice, bara att gå barfota ner på stranden. Nära till restauranger och 7 eleven. Poolen var stor och bra.

Cons:

Sängen var obekväm, man kände fjädrarna. En bäddmadrass hade löst det problemet. Städningen kan absolut förbättras. Frukosten mindre bra.

2026-04-11 • via Nuitee
J
jensandrea • couple • no
7
2026-04-09 • via Nuitee
P
PAUL • family_with_children • gb
10
Pros:

Location.

Cons:

Nothing

2026-04-09 • via Nuitee
R
Riviere • couple • th
6
2026-03-31 • via Nuitee
S
Shohrukh Abdulloev • couple • th
8
2026-03-31 • via Nuitee
M
Maria • couple • se
4
Pros:

Bra läge på stranden.

Cons:

Ingen frukost ingick i priset. Ingen frukosttestaurang på strandsidan.
Hårda sängar

2026-03-30 • via Nuitee