The Monarch Hotel

Hotels
Independent
8.4 (76 reviews)
Rose Avenue, Kilimani area, Off Argwings, Kodhek, Nairobi , Nairobi , KE

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Helpful staff
Nicely appointed rooms
Good steak
Cons:
Maintenance issues
Leaking toilet
Mediocre food

Categories

Cleanliness
7.98
Some maintenance issues and a leaking toilet mentioned.
Service
8.95
The staff was very helpful.
Location
8.49
Standard quality for this hotel tier.
Room Quality
8.44
Nicely appointed rooms mentioned.
Amenities
8.47
Standard quality for this hotel tier.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
7.98
Food was mediocre except for the steak.
Overall Experience
8.45
Good place, not exquisite, but fine.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:52

Property Description

Experience luxury and comfort at The Monarch Hotel, your perfect getaway in vibrant Nairobi.

Recreational Amenities
Stay active with our state-of-the-art fitness center or unwind on the scenic terrace, soaking in stunning views. Enjoy seamless connectivity with complimentary wireless internet throughout the property, ensuring you're always connected.

Dining Options
Savor the flavors of international cuisine at The Royal Pot, our signature restaurant, or grab a quick bite at the café. Indulge in room service for a delightful in-room dining experience and start your day with a hearty continental breakfast available daily.

Business and Event Facilities
Planning a conference or event? Our 1,615 square feet of flexible conference space is designed for success, supported by a well-equipped business center. We also offer convenient airport shuttle services to make your journey hassle-free.

Don't miss out on your perfect stay—book your experience at The Monarch Hotel today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 76 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.45
M
Mosses family
10
Pros:

The staff was very helpful thank you All

2025-09-23 via Nuitee
D
dan
10
Pros:

Ok

2025-08-19 via Nuitee
N
Nathan
8
Pros:

The property is small but nicely appointed rooms. My only complaint was in not having stable strong internet connection.

2025-08-19 via Nuitee
F
Fadhil partner
10
Pros:

I liked the hospitality

2025-08-18 via Nuitee
V
Verified traveler
8
Nice Place
Pros:

Nice hotel, room was nice. Maintenance issues didn't get fixed - even after 5 days. Toilet leaked. What I'd expect for a hotel here, though. A little surprised by lack of availability, repeatedly, of choices on the restaurant menu. Food was mediocre except for the steak - that was good! Good place, not exquisite, but fine.

2025-08-11 via Nuitee
J
John
10
Pros:

Single traveler passing through for medical treatment. Place was nice and quiet and the staff were friendly.

2025-05-26 via Nuitee
D
donaldf673 Business gb
6
Very average business hotel in CBD
Pros:

I stayed here 3 nights. Rooms are clean and fairly basic. Good shower. Few staff but efficient. Breakfast is fairly standard - cooked eggs offered. No bar or swimming pool but does have gym
Good bar round the corner.
Situated on quiet road with good access to main roads

2024-08-11 via Tripadvisor
P
Paul
10
Pros:

Staff were friendly and helpful to meet any of my needs.

The buffet breakfast was average but all I needed. The room was comfortable and the Hotel was in a good location for where I needed to go.

2024-03-26 via Nuitee
D
Donald family
10
Pros:

Everything was good

2024-03-22 via Nuitee
D
Desiree partner
10
Pros:

I enjoyed my stay. 💜

2024-03-19 via Nuitee
C
Chris
2
Pros:

Expedia is awful

2024-03-08 via Nuitee
L
lediretse Business bw
10
beautiful people
Pros:

The place was clean with friendly staff ( they made me feel at home) and near restaurants and grocery shop. spacious bedrooms and showers. but the water in the shower took long to warm up and breakfast could be improved to include more continental items

2024-03-06 via Tripadvisor
N
N5040GOdennisn Couples
10
Happy experience.
Pros:

Visited the hotel on valentine, and the whole experience was awesome, the dinner was so yummy especially the lamb chops and the prawn soup . very professional staff, Nicholas and Cornelius made our stay comfortable. will return. swift check in and check out, thank you for accommodating our request.

2024-02-15 via Tripadvisor
R
Rishona Melanie
8
Pros:

I really liked this hotel! I only stayed for 1 night but would like to stay again if I'm in the area. As a lone female traveller I am always conscious of safety.

There is a plaza less then 1 minute where there are many food and eating options and there were also a few lively bars within a short walking distance also
There were not many street lights at night but the area was busy enough on a Friday night

There is no hotel airport free shuttle, you have to pay for it and mine never showed up! I therefore ordered an Uber and it was only about £5 to airport

Really nice decor and helpful staff

2023-12-20 via Nuitee
M
Mobile20717704562 Business ug
10
No complain
Pros:

Pros
* Wide, clean room
* Moderate price
* Stress-free
* Quiet
Cons
* None.
Room, hot water, restaurant, laundry, staff, all service was good. I had no complaints about their service.

This hotel is recommended for people looking for suitable accommodation around 100 dollars.

2023-09-10 via Tripadvisor
E
Enoch
4
Pros:

Nothing unique. If there's such a thing as false advertising, this booking was it. The rooms could really use a spruce up. The linen is overdue for replacement, not sure why you call it premium? My bad, I should have paid attention to the other reviews before confirmation of booking. Plus the VIP perk (round-trip airport pick and drop) -- why offer something you intend to charge me for? I'd still have booked with or without the perk. The ping-pong between Expedia and the Monarch staff just left me feeling frustrated and used... The fact though that no one at the hotel acknowledged my booking or email inquiries until check-in/out is the reason I'm giving you a low rating. Do better, The Monarch/Expedia.

2023-08-20 via Nuitee
V
Verified traveler
6
Pros:

Overall, it was an okay stay. Although you're able to hear noises from the floor above - where conferences are held and noises from the corridor as well. The breakfast is pricey compared to what is served - you only have the option to get their buffet and menu/ala carte is not available for breakfast. I have to say their restaurant menu is good though and reasonably priced as well. I feel very safe as well. The reception turned off the wifi when I wanted to book an Uber rather than using their service - not great!

2023-07-12 via Nuitee
R
Richard
2
Pros:

The bedroom was spacious and clean. The bed was very comfortable and I slept well.

The food was terrible.

The staff were very chatty but I did not like the fact that many were trying to see what they could get from me. In particular several wanted me to sponsor their move to Ireland where I would organise work for them.

I have been to Kenya 24 times and stayed in hotels of all standards but this stands out for the reasons already mentioned. I would not recommend this hotel at all.

2023-04-14 via Nuitee
P
PhilIp
10
Excellent Hotel
Pros:

The monarch hotel is great. Hotels. Com jas some incorrect information. The Hotel does NOT have free airport transfers.

2023-02-17 via Nuitee
N
Nomad37512621094 Business ke
10
Hospitable & Kind
Pros:

The Legal Resources Foundation had a training of Human Rights Defenders and the staff were very hospitable and kind. Mr. Cornel professionalism is top notch, we highly recommend Mornach Hotel for Business functions.

2022-11-18 via Tripadvisor