The Grand Puteri Hotel

Hotels
7.7 (1539 reviews)
PT 3981, Jalan Masjid Abidin , Kuala Terengganu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
BBQ facilities
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Strategic for shopping
Cons:
Cleanliness issues
Noise from windows
Inconsistent amenities

Categories

Cleanliness
6.2
Multiple reviews mentioned cleanliness issues, particularly in bathrooms, with a need for improvement.
Service
9.2
Service was highly praised, with many comments on helpful staff and good impressions.
Location
8.7
The location is convenient, close to shopping areas and amenities, with easy access.
Room Quality
7.2
Rooms received mixed reviews, with some noting noise and cleanliness issues.
Amenities
6.7
Amenities were lacking, with mentions of incomplete items and cleanliness issues.
Value for Money
7.7
Guests expressed value varying by cleanliness and room quality, affecting overall perception.
Food and Beverage
8.2
Food quality was generally well-received, with good breakfast options.
Overall Experience
7.7
Overall feedback was mixed but included positive experiences and serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:37

Property Description

The Grand Puteri Hotel is your ideal choice for a comfortable stay in Kuala Terengganu. Convenient Location, Modern Amenities, and Delightful Dining are some of the key features of this hotel. Book now and experience a memorable stay at The Grand Puteri Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.7
Based on 1539 reviews
Cleanliness: 6.2
Service: 9.2
Location: 8.7
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 7.7
M
MaYor • solo_traveller • my
3
2026-04-17 • via Nuitee
N
NADHIRAH • couple • my
6
2026-04-16 • via Nuitee
F
Fairul Niza • solo_traveller • my
7
Tengah bandar
Pros:

Semua ok cuma tidak disediakan sabun mandi

Cons:

Tiada

2026-04-16 • via Nuitee
M
mohd amir • couple • my
5
Cons:

makanan tidak memuaskan..tingkatkan mutu makanan

2026-04-16 • via Nuitee
A
AZLINI • couple • my
4
2026-04-15 • via Nuitee
M
MOHD SHUKRI • family_with_children • my
8
2026-04-15 • via Nuitee
N
Nor azura binti rani • family_with_children • my
9
2026-04-15 • via Nuitee
H
Hashin • couple • my
10
Memuaskan dan menteronokkan
Pros:

Sarapan yang lazat. Suasana yang menarik serta lokasi hotel yang sesuai untuk merdeka yang suka melanin v

Cons:

Sediaksn pelbagai makanan yang melambangkan kaum divTerengganu

2026-04-13 • via Nuitee
S
Siti Nazihah • couple • my
10
Pros:

Ok

Cons:

Ok

2026-04-12 • via Nuitee
D
DFR • solo_traveller • my
8
Pros:

Alhamdulillah dekat dengan masjid boleh jalan kaki, breakfast pun sedap macam² ada

Cons:

Bilik bersemut sikit tapi okla

2026-04-10 • via Nuitee
H
Haryati • solo_traveller • my
3
Pros:

nasi dagang during morning buffet breakfast was delicious

Cons:

the facilities need refurbishment

2026-04-10 • via Nuitee
N
Norlizawati • family_with_children • my
9
2026-04-09 • via Nuitee
H
Hamie Hakiemin • family_with_children • my
6
Pros:

Breakfast was okay
Swimming pool was clean

Cons:

There were cockroaches in the room
Had some problem with the aircond, requiring me to switch on and off

2026-04-09 • via Nuitee
Z
Zahari • couple • my
9
Pros:

Need variety the menu

2026-04-08 • via Nuitee
A
afiq • family_with_children • my
8
Pros:

Near to the Mosque.
Tasty dan superb breakfast

Cons:

Nothing

2026-04-08 • via Nuitee
M
Mohd Khairuddin • family_with_children • my
7
2026-04-07 • via Nuitee
S
Shaharizad • solo_traveller • my
7
2026-04-07 • via Nuitee
N
Natasha Ailin • solo_traveller • ar
10
Very good hotel!!!
Pros:

Very nice hotel! I arrived much earlier than expected and the staff allowed me to check in. The breakfast is amazing. Very good value for money

Cons:

Everything was fine

2026-04-07 • via Nuitee
A
aniza • family_with_children • my
9
Pros:

Nasi dagang served for breakfast is very delicious

2026-04-06 • via Nuitee
Z
Zulkifli • family_with_children • my
2
Pros:

Nothing

Cons:

Room has paint smell.
A lot of ants. Bite my kids.
Dusty.
TV no signal.
Sahoor (breakfast) has limited variety, like pre heated foods from left over iftar.
Not recommended.

2026-04-06 • via Nuitee