The Grand Puteri Hotel

Hotels
7.7 (1532 reviews)
PT 3981, Jalan Masjid Abidin , Kuala Terengganu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
BBQ facilities
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Strategic for shopping
Cons:
Cleanliness issues
Noise from windows
Inconsistent amenities

Categories

Cleanliness
6.2
Multiple reviews mentioned cleanliness issues, particularly in bathrooms, with a need for improvement.
Service
9.2
Service was highly praised, with many comments on helpful staff and good impressions.
Location
8.7
The location is convenient, close to shopping areas and amenities, with easy access.
Room Quality
7.2
Rooms received mixed reviews, with some noting noise and cleanliness issues.
Amenities
6.7
Amenities were lacking, with mentions of incomplete items and cleanliness issues.
Value for Money
7.7
Guests expressed value varying by cleanliness and room quality, affecting overall perception.
Food and Beverage
8.2
Food quality was generally well-received, with good breakfast options.
Overall Experience
7.7
Overall feedback was mixed but included positive experiences and serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:37

Property Description

The Grand Puteri Hotel is your ideal choice for a comfortable stay in Kuala Terengganu. Convenient Location, Modern Amenities, and Delightful Dining are some of the key features of this hotel. Book now and experience a memorable stay at The Grand Puteri Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.7
Based on 1532 reviews
Cleanliness: 6.2
Service: 9.2
Location: 8.7
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 7.7
J
Jamaliah • family_with_children • my
8
2026-02-28 • via Nuitee
N
NURUL • couple • my
6
2026-02-26 • via Nuitee
N
Nurzakirah • family_with_children • my
10
2026-02-25 • via Nuitee
K
Kamisah • couple • my
6
2026-02-22 • via Nuitee
Z
Zulkifly • family_with_children • my
10
2026-02-13 • via Nuitee
S
sapeai • family_with_children • my
1
2026-02-11 • via Nuitee
S
Shiraz • couple • my
5
2026-01-30 • via Nuitee
S
SAPIE • family_with_children • my
5
Pros:

Near mosque

2026-01-30 • via Nuitee
B
Balqis • family_with_children • my
7
2026-01-30 • via Nuitee
H
Helwa • couple • my
8
ok
Pros:

in the middle of town. easy access.

Cons:

nothing

2026-01-28 • via Nuitee
M
MrShah • family_with_children • my
8
Pros:

Location at town nearby tourist attraction. Parking space a lot.

Cons:

The way to find the hotel a little bit confusing for beginning using maps.

2026-01-26 • via Nuitee
N
Noornizawati Binti Yunus • couple • my
10
penginapan yang terbaik
Pros:

sarapan yang menarik..
staff yang baik..
lokasi yang senang dan strategik

Cons:

tiada

2026-01-22 • via Nuitee
M
Mohd Syazwan Arif • couple • my
9
2026-01-22 • via Nuitee
R
ROSLAILIN • family_with_children • my
8
2026-01-21 • via Nuitee
N
Norain • family_with_children • my
10
Pros:

Overall is a good. Will come again for next vacation. It's very convenient to all place where I want to go.🥰🥰🥰🥰🥰

2026-01-21 • via Nuitee
M
Man • solo_traveller • my
10
2026-01-20 • via Nuitee
H
Hana Afiza • extended_group • my
8
Menarik
Pros:

Sarapan yang pelbagai dan sedap

Cons:

Almari agak usang dan pintu nak buka dah rosak … boleh perbaiki

2026-01-20 • via Nuitee
J
JCK TEXTILE • extended_group • my
5
2026-01-19 • via Nuitee
A
Ain • couple • my
7
Good stay
Pros:

Good location

Cons:

None

2026-01-19 • via Nuitee
K
Kumaraguru • family_with_children • my
8
2026-01-19 • via Nuitee