Permai Hotel Kuala Terengganu

Hotels
7 (180 reviews)
Jalan Sultan Mahmud , Kuala Terengganu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Safety deposit box
Fax/photocopying
Car hire
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Variety of breakfast
Good location
Cons:
Clogged toilet
Poor food taste
Issues with lift access
Noise from nearby petrol station

Categories

Cleanliness
6.71
Reported cleanliness issues like dust on carpet and unclean mattress.
Service
7.68
Staff was friendly but had issues with room requests.
Location
7.72
Good location with amenities nearby.
Room Quality
6.67
Rooms were clean but had concerns about the room distance from the lift.
Amenities
7.2
Pool suitable for children and a good variety of breakfast.
Value for Money
7.16
Average value considering the mixed feedback.
Food and Beverage
6.21
Breakfast food variety okay but taste reported as poor.
Overall Experience
6.68
Overall experience was satisfactory but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:01

Property Description

Convenient Location
Located just 1 km from Batu Burok’s sandy beach, Permai Inn Kuala Terengganu is the perfect seaside escape.

Modern Amenities
Enjoy free Wi-Fi, an outdoor pool, gym, and free parking, ensuring a comfortable stay for all guests.

Delicious Dining Options
Indulge in buffet spreads or order from the a la carte menu featuring Asian and Western dishes at Cahaya Restaurant.

Experience a relaxing getaway at Permai Inn Kuala Terengganu - book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for MYR 60 per person per night when using an existing bed.
    People no matter the age stay for MYR 60 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 180 reviews
Cleanliness: 6.71
Service: 7.68
Location: 7.72
Room Quality: 6.67
Amenities: 7.2
Value for Money: 7.16
Food and Beverage: 6.21
Overall Experience: 6.68
M
Munshi • family_with_children • my
7
Fair and not bad at all
Pros:

Morning breakfast was excellent

Cons:

No bell boy when i arived

2026-02-27 • via Nuitee
S
Siti marlina • extended_group • my
8
2026-01-26 • via Nuitee
A
Azril Haris Yafee Bin Amar • extended_group • my
7
Pros:

Location near to Pantai Batu Burok

Cons:

The air condition needs servicing too loud

2026-01-26 • via Nuitee
H
Hasan • couple • my
10
Pros:

Swimming pool and food

2026-01-26 • via Nuitee
N
Naomi • family_with_children • jp
9
Great Value Stay with Excellent Wedding Event Experience
Pros:

We stayed at this hotel for two nights while attending my daughter’s wedding. I booked the lowest room category at around RM300 per room per night, and honestly, I did not expect much at that price point.

Before our trip, someone told me the hotel was a bit old. However, it actually looks renovated — the rooms, lobby, and restaurants all felt modern and comfortable.

The room was quite spacious and very comfortable for two guests. They also provided an iron and ironing board, which was very convenient. The housekeeping staff kept everything extremely clean and tidy, which made our stay even more comfortable.

Breakfast had a wide variety of food. Besides standard items like eggs, bread, and cereal, they also served local dishes such as nasi dagang, nasi minyak, and roti canai, which we really enjoyed.

The most important part of our stay was my daughter’s wedding event at the hotel, and it was absolutely perfect. The decoration was beautiful and elegant, and the floor manager ran the event very professionally. It truly became one of the happiest days of my daughter’s life.

I would like to sincerely thank the entire Permai Hotel team. I truly appreciate all the effort and care they put into our stay and the wedding event. I will definitely stay at this hotel again when I return to Kuala Terengganu.

Cons:

I did not receive a response to the questions I sent through the Booking.com app before our trip.

2026-01-25 • via Nuitee
Y
yusof • couple • my
6
2026-01-14 • via Nuitee
E
EDI • couple • my
9
2025-12-30 • via Nuitee
J
Jamaludin • family_with_children • my
5
Cons:

The water pressure is too low.
The toilet floor is slippery

2025-12-28 • via Nuitee
S
Shaharul • extended_group • my
8
2025-12-27 • via Nuitee
A
Amirul • couple • my
5
2025-12-27 • via Nuitee
N
Nur Fakhira • solo_traveller • my
9
2025-12-14 • via Nuitee
M
Muhammad Faiz • solo_traveller • my
7
Pros:

Cleanliness and breakfast food variety

Cons:

Confusing lift call button

2025-11-20 • via Nuitee
S
Syarifah • solo_traveller • my
4
lorong ke bilik menyeramkan
Pros:

mewah tapi menakutkan dan menyeramkan

Cons:

old school dooh lalu

2025-11-16 • via Nuitee
A
Asrizal • couple • my
9
Sangat baik..semua kemudahan ada d sekieliling
Pros:

Parking free Dan dekat dngn bilik

Cons:

Diri sendri sbb xsmpat nak mndi kolam..hahahah

2025-11-16 • via Nuitee
M
MUHAMMAD FAIZUDDIN • couple • my
6
2025-11-08 • via Nuitee
T
Tan • family_with_children • my
4
Pros:

Room clean and staff friendly

Cons:

Breakfast food taste very bad

2025-11-06 • via Nuitee
W
Wan Azli • couple • my
9
2025-11-06 • via Nuitee
K
Khalida • family_with_children • my
10
2025-10-12 • via Nuitee
A
Azura • family_with_children • my
6
Pros:

Breakfast are variety food

Cons:

I request King bed size but staff at counter said that i not request (even i show my booking detail)-not friendly
Tilam keras dan not so clean
carpet berhabuk
lampu luar bilik ada tak hidup(lorongmalap )

2025-10-09 • via Nuitee
N
Nik • couple • my
8
Good
Pros:

The location, the atmosphere

Cons:

The clogged toilet

2025-10-08 • via Nuitee