Permai Hotel Kuala Terengganu

Hotels
7 (216 reviews)
Jalan Sultan Mahmud , Kuala Terengganu , MY
+60 9-622 2122

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Variety of breakfast
Good location
Cons:
Clogged toilet
Poor food taste
Issues with lift access
Noise from nearby petrol station

Categories

Cleanliness
6.71
Reported cleanliness issues like dust on carpet and unclean mattress.
Service
7.68
Staff was friendly but had issues with room requests.
Location
7.72
Good location with amenities nearby.
Room Quality
6.67
Rooms were clean but had concerns about the room distance from the lift.
Amenities
7.2
Pool suitable for children and a good variety of breakfast.
Value for Money
7.16
Average value considering the mixed feedback.
Food and Beverage
6.21
Breakfast food variety okay but taste reported as poor.
Overall Experience
6.68
Overall experience was satisfactory but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:01

Property Description

Convenient Location
Located just 1 km from Batu Burok’s sandy beach, Permai Inn Kuala Terengganu is the perfect seaside escape.

Modern Amenities
Enjoy free Wi-Fi, an outdoor pool, gym, and free parking, ensuring a comfortable stay for all guests.

Delicious Dining Options
Indulge in buffet spreads or order from the a la carte menu featuring Asian and Western dishes at Cahaya Restaurant.

Experience a relaxing getaway at Permai Inn Kuala Terengganu - book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Location

Guest Reviews

7
Based on 216 reviews
Cleanliness: 6.71
Service: 7.68
Location: 7.72
Room Quality: 6.67
Amenities: 7.2
Value for Money: 7.16
Food and Beverage: 6.21
Overall Experience: 6.68
C
Che Man • couple • my
10
Amazing and Excellent.
Pros:

Good.

Cons:

So far.. Nothing.

2026-10-31 • via Nuitee
S
Salahuddin • extended_group • my
10
2026-10-29 • via Nuitee
H
HASAN • couple • my
7
okey ,baik
Pros:

okey

Cons:

okey jer

2026-10-28 • via Nuitee
H
Hasbullah • couple • my
10
Pros:

The breakfast is superb! Variety of foods and delicious 😋

Cons:

The lift.

2026-10-28 • via Nuitee
S
Shamsol • solo_traveller • my
7
Value for money
2026-10-26 • via Nuitee
M
Maruf • solo_traveller • bd
10
Pros:

Nearby to beach,

Cons:

From reception to lift for room, is very far away

2026-10-25 • via Nuitee
A
Azlan • solo_traveller • my
8
Pros:

Because it's comfortable one of place in terengganu

2026-10-25 • via Nuitee
S
Safwanah Nasir • couple • my
9
2026-10-21 • via Nuitee
S
Suhaidi • couple • my
5
Not as expected
Pros:

1. Nearby to city centre
2. Variety of breakfast

Cons:

1. The room did not look like the photos advertised on Booking.com.
2. The furniture looked old and the towels appeared to be very old.
3. Lift carpet poorly maintained -dusty

The actual condition of the room was disappointing and did not meet my expectations based on the online photo.

2026-10-21 • via Nuitee
A
Athirah • couple • my
8
2026-10-21 • via Nuitee
Z
zakaria • couple • my
7
2026-10-20 • via Nuitee
Y
Yazzid • couple • my
10
2026-10-20 • via Nuitee
N
Nur Idayu • couple • my
5
Just good but not worth
Cons:

far from center of receptionist , lame building

2026-10-19 • via Nuitee
N
noor asikin • couple • my
8
2026-10-19 • via Nuitee
S
SITI AZIDA • couple • my
7
2026-10-18 • via Nuitee
N
Nabilah • couple • my
10
Very recommended
Pros:

All delicious

Cons:

Nothing

2026-10-17 • via Nuitee
A
Azniza Laily • family_with_children • my
8
2026-10-17 • via Nuitee
M
Muhamad faizal • couple • my
7
2026-10-17 • via Nuitee
A
Ahmad Darwis • couple • my
10
2026-10-16 • via Nuitee
M
MOHAMMAD RAZIF • extended_group • my
7
good leaving..
Pros:

nearly town..

Cons:

no

2026-10-15 • via Nuitee