Hadassah Hotel

Hotels
•
Independent
5.2 (5 reviews)
Ralph Bunche Road, Nairobi , Nairobi , KE
254-711-444471

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Facilities

Free breakfast
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Golfing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty breakfast
Clean rooms
Cons:
Dirty floors and bathrooms
Poor soundproofing
Issues with room maintenance
Weak internet

Categories

Cleanliness
6.1
The cleanliness was a concern for some guests citing dirty floors and bathrooms, though others found their rooms clean.
Service
8.6
Staff received high praise across several reviews for being friendly, helpful and accommodating, despite a few negative experiences.
Location
8.4
The hotel's location was frequently mentioned as a strong point, being convenient and close to key areas.
Room Quality
6.8
Guest reactions to room quality varied, with some appreciating the comfort and space, and others pointing out issues such as poor soundproofing and maintenance.
Amenities
7
Guests were pleased with certain amenities like the breakfast buffet and multiple power outlets, but some mentioned weak internet and other issues.
Value for Money
7.5
The hotel was seen as great value by some guests, especially in terms of location and staff, though others disagreed due to various issues encountered.
Food and Beverage
7.6
Food quality, especially breakfast, was generally well reviewed, but there were comments on needing more variety and issues with general food services.
Overall Experience
7.9
Overall experience for guests was positive with many expressing a desire to return, but some had significant issues that impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 10:55

Property Description

Scenic Views:
Take in the views from the terrace and garden of Hadassah Hotel, offering a serene retreat amidst the bustling city.

Dining Experience:
Indulge in a culinary journey at the hotel's restaurant, coffee shop, and bar/lounge, providing a range of delicious options to satisfy your cravings.

Convenient Amenities:
Enjoy complimentary wireless internet access, concierge services, and a business center for a comfortable and productive stay.
Book your stay at Hadassah Hotel in Nairobi today to experience luxury and convenience at its best!

Important information:

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, a hair salon, and barbecue grills. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

5.2
Based on 5 reviews
Cleanliness: 6.1
Service: 8.6
Location: 8.4
Room Quality: 6.8
Amenities: 7
Value for Money: 7.5
Food and Beverage: 7.6
Overall Experience: 7.9
E
Esther
8
Pros:

Hotel is great though they should revisit their showers. The doors have gaps and all the water floods the bathroom floor

2024-10-10 • via Nuitee
J
john
4
Worst experience ever.
Pros:

The breakfast was a disaster they could have done a better job. I would not recommend this place to anyone. Management is very disorganized, I paid for my stay at the day I checked in yet on the checkout date they asked for me to pay again and it took me 30 minutes explaining that I had paid already but they kept saying they didn’t have my record of payment.

2019-07-15 • via Nuitee
V
Verified traveler • self
2
Pros:

When you making a complaint please consider these points:
1.The room was too hot: no ac or fan to control room temperature.
2. Had lots of Mosquitoes.
3. There was no hot water to shower (afte 15 minutes of running).
4. Slow service (Asked for an iron 3 times before they brought it to the room).
5. Checking in took a very long time; they said that they couldn't find my booking from Expedia.

2019-02-03 • via Nuitee
R
Robert
8
Hadassah Hotel Nairobi, Kenya
Pros:

The staff was outstanding and very polite. My only complaint would be that there was no A/C as the website said. This was one of the reasons I selected this hotel. Being my first trip to Nairobi I was a little concerned at the high fence and guarded gate when we arrived. Don't plan on sleeping late, with the lack of air conditioning all the windows were open and there is lots and lots of work going on just outside the fence.

2017-02-14 • via Nuitee
G
Graham Dickinson
4
Bed for the night and that's all
Pros:

it's a pretty poor hotel for anything more than a 1 night stay.

2017-01-15 • via Nuitee