Toto Blue Hotel Boutique

Hotels
Independent
8.2 (82 reviews)
Avenida 7, entre calle 18 y 20 colonia centro, Bacalar, QROO, 77930 , Bacalar , MX

Pets allowed

Facilities

Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Extraordinary host
Great location
Comfortable room
Very clean
Cons:
Low water pressure
Lack of amenities

Categories

Cleanliness
8.38
The cleanliness was rated very well in the review.
Service
8.85
La anfitriona muy agradable y atenta en todo momento.
Location
8.89
Very well located, only 3 blocks from the main square.
Room Quality
7.84
La cama muy cómoda, but there was a mention of water pressure.
Amenities
6.87
No amenities available, which is below average.
Value for Money
8.33
Standard quality for this hotel tier.
Food and Beverage
8.38
Standard quality for this hotel tier.
Overall Experience
8.05
Overall positive despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:42

Property Description

Rooftop Terrace and Garden for Relaxation

Enjoy the serene ambiance of the rooftop terrace and garden at Toto Blue Hotel Boutique, offering a perfect spot to unwind and take in the surroundings.

Concierge Services and Complimentary Wi-Fi

Indulge in the convenience of concierge services and stay connected with complimentary wireless internet access, ensuring a seamless and enjoyable stay.

Luxurious Room Amenities

Experience comfort in the 11 air-conditioned rooms featuring memory foam beds with Egyptian cotton sheets, flat-screen televisions, and well-equipped bathrooms for a relaxing retreat.

Immerse yourself in the heart of Bacalar's beauty and charm. Book your stay at Toto Blue Hotel Boutique for a memorable and relaxing getaway.

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 82 reviews
Cleanliness: 8.38
Service: 8.85
Location: 8.89
Room Quality: 7.84
Amenities: 6.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.05
L
Lot family
6
Pros:

.

2025-08-15 via Nuitee
V
Víctor Manuel family
10
Pros:

La host extraordinaria

2025-08-15 via Nuitee
R
rosa gabriela friends
8
Pros:

Es un hotel boutique , con 10 años de antigÜedad...muy bien ubicado, a solo 3 cuadras de la plaza principal , el fuerte y la laguna, no tiene amenidades , pero para ser hotel boutique bien, aunque renovado ...el único detalle que había poca presión de agua para bañarse. La limpieza muy bien, la cama muy comoda. Tania la anfitriona muy agradable y atenta en todo momento.

2025-07-11 via Nuitee
G
Gabriela partner
10
Pros:

La atención estuvo increíble ! El lugar muy céntrico a una cuadra del parque y la decoración y limpieza muy bien

2025-07-10 via Nuitee
G
Gerardo partner
10
Pros:

Excelente ubicación

2025-06-13 via Nuitee
I
Iris
10
Pros:

Hotel súper limpio, excelente atención por parte del personal.

2025-05-08 via Nuitee
J
Jorge Andrés
10
Pros:

Excelente personal y servicio

2025-05-05 via Nuitee
M
maria
10
Pros:

El personal es lo mejor. Muy atentos, muy amables y dan la mejor estancia. Muy cerca de la plaza de bacalar. Las camas son buenísimas y hacen un descanso fabuloso.
Sin duda, todo recomendable.

2025-03-31 via Nuitee
G
Graciela family_with_children
6
Pros:

The place needs an update. Everything looks old including the towels no warm blanket only bedspread

2025-03-14 via Nuitee
F
Frank
10
Close to the centre
Pros:

Great location and very helpful front desk. Older property but very comfortable

2025-02-21 via Nuitee
P
Paolo
2
Do not recommend.
Pros:

The cleanliness level of this hotel is definitely below acceptable standards. The bed sheets and towels were not clean, which made the stay uncomfortable. That being said, the staff is friendly and welcoming. While the price is reasonable, it does not justify such poor hygiene. I would not stay here again.

2025-02-10 via Nuitee
K
Kilian partner
10
Pros:

Maravilloso Hotel, a una cuadra del centro. Muy amables

2025-01-08 via Nuitee
T
Terrence R
2
One of the worst
Pros:

Cockroaches the size of mice. Confusion at front desk over checkin. Barking hostile dog. Sound of Loud falling objects late at night. Poor shower.

2024-12-26 via Nuitee
J
JUAN CARLOS family
10
Pros:

Excelente atención del personal

2024-12-09 via Nuitee
J
Jonathan partner
8
Pros:

La atención de Clarisa en recepción fue excelente. En las fotos del hotel aparece un restaurante que es parte del mismo, lamentablemente está cerrado porque el hotel comienza su remodelación. La ubicación es buena ya que se encuentra a 2 minutos caminando del zócalo de Bacalar. El único inconveniente es que el techo al ser de paja, deja entrar muy fácil el ruido externo y por las noches y temprano en la mañana hay música de alrededor. Si eres de sueño ligero no te recomiendo mucho este lugar, por lo demás todo bien.

2024-11-16 via Nuitee
E
Ely family
10
Pros:

Muy lindo el hotel y excelente ubicación, todo nos quedo cerca literalmente caminando

2024-10-31 via Nuitee
A
Andrea family
10
Pros:

Le falta mantenimiento reemplazar lo viejo y limpieza detallada. De lo demás todo bien.

2024-09-24 via Nuitee
M
María del Carmen family_with_children
10
Pros:

Me encantó el lugar y el servicio

2024-06-03 via Nuitee
Álvaro Alejandro
4
Altas expectativas
Pros:

las habitaciones se encuentranun tanto descuidadas, la Tv no funcionaba, el aire acondicionado no era suficiente para la habitacion, el techo de palma seca caia sobre la cama haciendo que pareciera sucio, me hospede dos noches, y no tube cambio de toallas, ni limpieza de la habitacion durante el hospedaje.

Lo positivo es su ubicacion, al estar a poca distancia del centro, asi mismo el chico de recepcion muy amable nos hizo recomeendaciones de lugares para comer y visitar durante la estadia.

2024-05-08 via Nuitee
N
Nicole family
6
Pros:

While the hotel is in a convenient area with lots within walking distance, and the facilities are also nice in appearance, I was very disappointed with the cleanliness of our room. There was a dead cockroach that had been there so long its legs had fallen off. The sheets were not clean, the walls had smudges and marks all over them. It’s as if they hadn’t cleaned the room in months and forgot to do anything after the last person checked out (other than make the bed). There was also no toilet paper in our room and the air conditioning barely functioned. It never got cold. Overall rather unpleasant and this place could easily have made our stay a pleasant one with just a tiny bit of effort on their part.

2024-04-25 via Nuitee