Hotel Diligencias

Hotels
8.2 (2979 reviews)
Belisario Dominguez 6 , Mexico City , mx

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Excellent location
Cons:
Noise disturbances
Issues with service
Safety concerns in the area

Categories

Cleanliness
8.19
Mostly positive comments on cleanliness, but some issues cited with external factors.
Service
8.66
Generally praised for helpful staff members, though there are some mentions of rudeness.
Location
8.7
Conveniently located near the city center, though some concerns about safety.
Room Quality
7.65
Mixed feedback with issues regarding noise and amenities, but some comfort noted.
Amenities
7.68
Facilities mentioned positively, but noise insulation and room features were criticized.
Value for Money
8.14
Considered somewhat overpriced compared to quality by some guests.
Food and Beverage
8.19
Food service received mixed feedback, with some praising breakfast, others pointing out issues.
Overall Experience
8.36
Overall positive experiences with significant drawbacks noted in comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 14:04

Property Description

Central Location
Hotel Diligencias is conveniently situated in central Mexico City, only steps away from Plaza Garibaldi Square and Reforma Avenue. Explore the vibrant city with ease from our prime location.

Comfortable Rooms
Relax in our cozy rooms equipped with cable TV, free Wi-Fi, and city views. Each room features a sofa, fan, and desk for your convenience, along with a private bathroom including a hairdryer and toiletries.

Dining and Entertainment
Indulge in a mix of Mexican and international cuisine at our on-site restaurant, or unwind with a snack and drink at the bar. Enjoy a culinary journey without leaving the hotel premises.

Experience the best of Mexico City at Hotel Diligencias. Book your stay now for a memorable and convenient visit.

Important information:

Please note that this property does not accept more than 3 rooms for group bookings.Contact the property for more information.

Please note that minors under 18 years of age traveling with you will present an ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 2979 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.36
G
Giacomo • couple • ch
9
2026-02-14 • via Nuitee
L
LUIS GUILLERMO • family_with_children • cl
8
Pros:

Excelente ubicacion, a metros de Garibaldi y palacio de bellas artes. Se puede llegar al Zocalo tranquilamente caminando.

Cons:

Las camas no eran muy comodas

2026-02-14 • via Nuitee
J
José David • family_with_children • cr
7
2026-02-14 • via Nuitee
A
Aguilar • couple • cr
5
Una estancia por ubicación no comodidad
Pros:

La ubicación es genial, cerca de todo

Cons:

Malos olores, nula aislacion del ruido desde alguien caminando hasta el viento se llega a escuchar, habitaciones sin suplementos necesarios, por la caja fuera hay que pagar adicional, te dejan 1 solo papel higiénico aunque tu estancia sea larga hay que llamar para que te lleven otro… el restaurante te cobra un 25% extra si pides a la habitación.

2026-02-13 • via Nuitee
H
huguette • family_with_children • fr
7
Pros:

L'emplacement dans le centre historique nous avons tout fait à pied.

2026-02-11 • via Nuitee
N
Norbert • family_with_children • at
6
Pros:

Die Lage recht nah zum Plaza Garibald, Palacio de bellas Artes.
Die Freundlichkeit des Personals.

Cons:

Die Austattung bzw Mobiliar ist ziemlich in die Jahre gekommen. In der ersten Nacht war es ziemlich laut von der Straße (dafür kann das Hotel nichts)
Aber für den Preis gibt es bei weiteren Besseres in der Stadt. Bin mittlerweile öfters in der Stadt gewesen und würde es nicht nochmals buchen.

2026-02-10 • via Nuitee
O
Omar Fernando Augusto • couple • gt
2
Mucho que mejorar
Pros:

La ubicación

Cons:

Ruido de la habitación muy cerca del marcaje, áreas comunes, etc., luz encendida siempre afuera del cuarto, lavamanos tapado, muy pequeño solo había espacio entre las dos camas, no nos repusieron agua pura, de la ducha se salia toda el agua, solo toalla de cuerpo, no había toalla de manos

2026-02-10 • via Nuitee
F
Fortino • couple • us
5
Pay for what you get
Pros:

Location location, the majority of the attractions are near the hotel

Cons:

There’s a lot of homeless around, and noise from the other guests.

2026-02-10 • via Nuitee
M
Mariusz • family_with_children • pl
9
2026-02-10 • via Nuitee
L
Luis David • couple • mx
8
Normal
Pros:

Poco variado, sin café refil

2026-02-09 • via Nuitee
B
Bazan • family_with_children • mx
10
Pros:

Un lugar muy acogedor, céntrico, limpio, cómodo y excelente precio 🫶🏼

2026-02-09 • via Nuitee
D
daniel • family_with_children • ar
6
2026-02-09 • via Nuitee
M
Monterrubio • family_with_children • mx
9
2026-01-31 • via Nuitee
L
Luis • family_with_children • es
10
Excelente lugar
Pros:

Tenía muy buena ubicación, estaba todo muy limpio y la habitación con un buen tamaño y cómoda.
El personal muy amable

Cons:

Si tuviera que decir alguna cosa, algo de ruido en la noche

2026-01-31 • via Nuitee
F
Federico • family_with_children • ar
7
Pros:

Que las instalaciones estaban limpias, bien mantenidas, la ropa de cama y los muebles eran nuevos. La decoración era agradable. Un hotel ideal para salir a pasear y volver a dormir.

Cons:

Si bien su ubicación es buena en relación a la conexión con el transporte público y las atracciones cercanas al Zócalo, la calle estaba permanentemente sucia, con gente durmiendo en la vereda y las calles aledañas dan sensación de inseguridad.
En relación al hotel nos tocó algunos pasajes muy ruidosos a altas horas de la noche.

2026-01-30 • via Nuitee
P
patricia • family_with_children • ar
9
Pros:

La cercania al centro histórico

Cons:

El restaurante dice que abre a las siete, pero atienden a partir de 7:20, es para tenerlo en cuenta al momento de contar con poco tiempo

2026-01-30 • via Nuitee
E
Elizabeth • family_with_children • mx
10
Pros:

La ubicación es Excelente esta a dos cuadras de Garibaldi y 3 a Museo de Bellas Artes, todo cerca literal, la comida del restaurant esta riqusima y a buen precio, me encantaron los combos, sin duda volvería.

2026-01-30 • via Nuitee
P
primitivo • family_with_children • us
9
very good
Pros:

location. personel. clean

Cons:

nothing

2026-01-30 • via Nuitee
Y
Yazmin • family_with_children • mx
10
2026-01-30 • via Nuitee
K
Kevin • family_with_children • gt
6
Pros:

Lo cercano al centro

Cons:

Todos los espacios muy pequeños

2026-01-29 • via Nuitee