The Knickerbocker Hotel

Hotels
9 (3302 reviews)
6 Times Square , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent service
Great location
Cons:
Maintenance issues
Unfriendly front desk staff

Categories

Cleanliness
8.33
Notable mentions of cleanliness, but some maintenance issues reported.
Service
9.8
Exceptional service and hospitality from staff, particularly during special occasions.
Location
9.34
Great location in the center of Times Square, easy access to transportation.
Room Quality
9.29
Spacious and comfortable rooms, though some were noted to lack natural light.
Amenities
8.82
Good amenities, though some guests expressed a desire for improvements.
Value for Money
8.28
Hotel is not cheap but offers good value for the quality of stay.
Food and Beverage
8.83
Positive comments about restaurant food and service.
Overall Experience
9.3
Overall a magical experience with joyful celebrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:22

Property Description

Rooftop Terrace with Stunning Views

The Knickerbocker, located on Times Square, offers a breathtaking rooftop terrace with over 370 square meters of indoor and outdoor space. Enjoy panoramic views of the city skyline while sipping cocktails at St.Cloud.

Luxurious Room Amenities

Each room at the hotel is equipped with a flat-screen cable TV, laptop safe, mini fridge, and a desk. Relax in comfort with city views, plush bathrobes, and free toiletries in the en suite bathroom.

Convenient Location and Dining Options

With Bryant Park just a short walk away and the New York Public Library within minutes, guests have access to iconic NYC landmarks. Indulge in delectable cuisine at Charlie Palmer at The Knick and unwind with cocktails at St.Cloud or Charlie Palmer lounge.

Book your stay at The Knickerbocker for a truly unforgettable New York City experience.

Important information:

The Knickerbocker Hotel is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana are strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by REST in its rooms. REST is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited. A nonrefundable $500 smoking fee will apply should a smoking event occur inside the hotel guestroom.

Please note, guests must be at least 21 years old to check-in.

Tickets, which can be purchased for an additional fee, are required for entry to St Cloud Rooftop on New Year's Eve.

Please note that group policy applies when more than 7 rooms are booked. This includes a cancellation policy of 30 days prior to arrival instead of 24 hours.
A mandatory fee is applicable per room per night. It includes the following:
- Unlimited WiFi for all devices
- Unlimited local, long-distance and international calling
- Unlimited access to nytimes.com and ft.com
- Wardrobe storage and nightly shoeshine
- 24-hour access to fitness center
- Two bottles of water dailyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 165 per day.

Location

Guest Reviews

9
Based on 3302 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
W
Wietske couple nl
8
Zeer de moeite waard. Hygiënisch en ruim. Goede bedden! Prachtige Rooftop! Consumpties erg prijzig. Maar dat is heel NY
Pros:

Locatie en service

Cons:

Prijs van ontbijt

2026-04-11 via Nuitee
P
Pavel family_with_children sk
10
2026-04-10 via Nuitee
M
Maria Federica couple ar
9
2026-04-10 via Nuitee
M
michele family_with_children it
8
Complimenti
Pros:

Tutto

Cons:

Niente

2026-04-10 via Nuitee
A
Alex couple ca
10
2026-04-09 via Nuitee
L
Luis Felipe Prada family_with_children br
9
Nova York com a familia
Pros:

O hotel é extremamente bem localizado, cerca de 20m da uma entrada de metrô que serve diversas linhas, além de ter próximo CVS, Target e diversos teatros, além da própria Times Square.
Equipe acolhedora e agradável
Café da manhã delicioso

Cons:

O isolamento acústico dos quartos não é muito bom. Pudemos ouvir uma discussão de pessoas no quarto ao lado

2026-04-09 via Nuitee
T
tim family_with_children au
10
Pros:

Can't fault it. All the staff are super friendly and helpful. The rooms are spacious and cleaned twice per day. Breakfast offered several options from buffet to a la carte and Dania was amazing, greeting us each morning with a pot of tea at the ready. Location is very convenient. So close to all the action but far enough away from the noise for a peaceful retreat.

Cons:

Obviously you get what you pay for. Probably not the cheapest, but well worth it. Lighting in the room could have been a bit brighter in parts.

2026-04-09 via Nuitee
D
D family_with_children hr
9
Pros:

Lokacija, osoblje

Cons:

Prozor na sobi ne moze se otvoriti niti malo. Roof Top bar vrhunska atrakcija sa izuzetnom pozicijom ali losom uslugom

2026-04-08 via Nuitee
S
Sarah family_with_children gb
7
Cons:

It was a bit tired and rooms quite dark

2026-04-08 via Nuitee
M
MLADEN extended_group hr
8
2026-04-08 via Nuitee
I
Ibrahim couple br
9
Melhor localização de NYC
Pros:

Tudo ótimo, chuveiro, comida etc

Cons:

Uma atendente da recepção muito mal humorada

2026-04-08 via Nuitee
L
Labis couple gr
1
We arrived at midnight and when we arrived to the room and we found out tha wasn’t any view and the floor wasn’t high or
Cons:

We paid higher floor room and the building was full of repair scaffolding so there was any view at all . Also the view is only on the corner of the hotel so the description of the room wasn’t at all true of what we bought!

2026-04-07 via Nuitee
R
REFAEL family_with_children il
9
2026-04-07 via Nuitee
D
David family_with_children ie
9
2026-04-07 via Nuitee
N
Nicola couple gb
10
Elegant hotel located nr Times Square
Pros:

Conveniently located near Tines Square. Elegantly designed rooms with beautiful spacious bathroom. Automated blackout blinds. Bellboys very helpful & attentive

Cons:

Needed to order kettle from room service as nothing provided in bedroom.
Room service super expensive
Shame it was covered by scaffolding as exterior is very pretty per publicity photos

2026-04-06 via Nuitee
T
Teacher family_with_children us
10
I would recomment this hotel a million times, this hotel was absolutely perfect.
Pros:

Location was absolutely amazing. I have stayed in alot of nice hotels and the houseskeeping was top tier. The bed and pillows were very comfortable. The aesthetic of the hotels was gorgeous. The food was delicious.

Cons:

The valet was complete trash, it takes an hour to two hours to get your vehicle. The hotel did compensate a night for us, but for 160 dollars that was rediculous

2026-04-06 via Nuitee
A
Armando family_with_children lu
10
2026-04-06 via Nuitee
F
Froldi family_with_children it
10
2026-04-05 via Nuitee
S
Sohyang solo_traveller kr
10
2026-04-05 via Nuitee
A
Ashley couple us
10
2026-04-04 via Nuitee