The Knickerbocker

Hotels
9 (3195 reviews)
6 Times Square , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent service
Great location
Cons:
Maintenance issues
Unfriendly front desk staff

Categories

Cleanliness
8.33
Notable mentions of cleanliness, but some maintenance issues reported.
Service
9.8
Exceptional service and hospitality from staff, particularly during special occasions.
Location
9.34
Great location in the center of Times Square, easy access to transportation.
Room Quality
9.29
Spacious and comfortable rooms, though some were noted to lack natural light.
Amenities
8.82
Good amenities, though some guests expressed a desire for improvements.
Value for Money
8.28
Hotel is not cheap but offers good value for the quality of stay.
Food and Beverage
8.83
Positive comments about restaurant food and service.
Overall Experience
9.3
Overall a magical experience with joyful celebrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:22

Property Description

Rooftop Terrace with Stunning Views

The Knickerbocker, located on Times Square, offers a breathtaking rooftop terrace with over 370 square meters of indoor and outdoor space. Enjoy panoramic views of the city skyline while sipping cocktails at St.Cloud.

Luxurious Room Amenities

Each room at the hotel is equipped with a flat-screen cable TV, laptop safe, mini fridge, and a desk. Relax in comfort with city views, plush bathrobes, and free toiletries in the en suite bathroom.

Convenient Location and Dining Options

With Bryant Park just a short walk away and the New York Public Library within minutes, guests have access to iconic NYC landmarks. Indulge in delectable cuisine at Charlie Palmer at The Knick and unwind with cocktails at St.Cloud or Charlie Palmer lounge.

Book your stay at The Knickerbocker for a truly unforgettable New York City experience.

Important information:

The Knickerbocker Hotel is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana are strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by REST in its rooms. REST is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited. A nonrefundable $500 smoking fee will apply should a smoking event occur inside the hotel guestroom.

Please note, guests must be at least 21 years old to check-in.

Tickets, which can be purchased for an additional fee, are required for entry to St Cloud Rooftop on New Year's Eve.

Please note that group policy applies when more than 7 rooms are booked. This includes a cancellation policy of 30 days prior to arrival instead of 24 hours.
A mandatory fee is applicable per room per night. It includes the following:
- Unlimited WiFi for all devices
- Unlimited local, long-distance and international calling
- Unlimited access to nytimes.com and ft.com
- Wardrobe storage and nightly shoeshine
- 24-hour access to fitness center
- Two bottles of water dailyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 165 per day.

Location

Guest Reviews

9
Based on 3195 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
M
Michael family_with_children ie
10
brilliant happy lovely
Pros:

everything

Cons:

nothing

2026-03-21 via Nuitee
L
Laura solo_traveller gb
9
2026-03-20 via Nuitee
G
Georg Marko couple de
10
Tolles Hotel in toller Lage - uneingeschränkt zu empfehlen
Pros:

Sehr gute Lage; sehr ruhige Zimmer, trotz der zentralen Lage, guter Service, freundliches Personal, wir kommen immer wieder gerne

2026-03-20 via Nuitee
J
Janine couple ae
8
Pros:

The modern clean spacious rooms

Cons:

Limited dining options

2026-03-18 via Nuitee
D
David extended_group do
6
Muy buena ubicación. Las habitaciones súper limpias.
Pros:

Ubicación, La joven de servicio súper amable, Maletero súper amable.

Cons:

Antes ponían agua de tomar suficiente por día y frutas al recibir al recibir al huésped. esta vez no tuve esa dicha de ese servicio.

2026-03-18 via Nuitee
M
Michelle family_with_children br
7
Funcionarios excelentes, boa locacalização. os quartos deixam a desejar.
Pros:

Achei que os quartos precisam de uma grande reforma. Trata-se de uma hotel 5 estrelas, mas os quartos são velhos, sem requinte. As toalhas de banho sao ruins. Os corredores nao tem uma cheiro agradavel. A equipde de funicionários excelente, educada e solicita.

Cons:

Os quartos, velhos e toalhas ruins

2026-03-17 via Nuitee
P
Peroska family_with_children br
10
2026-03-17 via Nuitee
V
Virginia extended_group us
10
Everything about hotel wax outstanding!!
Pros:

Everything!! Service was outstanding! Wanted to do a shout out for Marcelo who helped us on last day with our suitcases. He was an extraordinary person and provided the highest service level!

Cons:

N/A

2026-03-16 via Nuitee
M
Mallarie couple us
10
2026-03-15 via Nuitee
B
Benedicte couple no
9
Pros:

God frokost, og fint at man har mulighet til å velge vekk buffet og velge annen mat mot at man får fratrekk på 54 USD. Beliggenheten til hotellet var supert, midt i blinken og lett å komme seg til Metro eller om man vil gå til fots

2026-03-15 via Nuitee
J
Julien family_with_children fr
9
2026-03-10 via Nuitee
L
Lucy solo_traveller gb
8
2026-03-08 via Nuitee
M
Marek couple cz
9
2026-03-07 via Nuitee
J
Justason family_with_children ca
10
2026-03-07 via Nuitee
F
Francis couple za
10
BEST LOCATION CLOSE TO TIMES SQUARE
2026-03-04 via Nuitee
J
Johann couple at
9
2026-03-03 via Nuitee
P
Poovip25500 Business
10
Great stay at the Knickerbocker Times Square
Pros:

Great historical hotel, with a wonderful location. Staff were extremely good and well trained and all serviced across the board well. Special shoutout to Gania at breakfast who was professional, pleasant and engaging

2026-02-28 via Tripadvisor
M
Marina family_with_children br
8
Estadia excelente!
Pros:

Camas boas e confortáveis, quarto grande e muito bom, banheiro ótimo, localização fantástica com silêncio, apesar de ser na Times Square, café da manhã simples, porém muito caprichado e gostoso, que vai até tarde

Cons:

Alguns funcionários não foram gentis, como o que entregou nossa compra da Amazon, que jogou as mercadorias no chão do quarto ao abrirmos a porta

2026-02-28 via Nuitee
D
Doll67 Couples Australia
10
Great stay at The Knickerbocker Hotel
Pros:

Our stay at the hotel was very good. All the staff were great and our room was spacious.
The location was excellent for us as first time visitors to NYC.

2026-02-27 via Tripadvisor
O
Olst_6 Family Hamar, Hamar Municipality, Hedmark, Eastern Norway
10
Stayed at the hotel for 6 nights. Everything was perfect. Great breakfast and very service minded staff. Nice beds.
Pros:

Loved the hotel, best service

2026-02-27 via Tripadvisor